We arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
The hotel is conveniently located a 5 minute shuttle ride from the airport. Our room was clean, bed firm and comfortable. Shower was hot and had good pressure. Breakfast starts at 6am and has many Costa Rican and western options. We dined at the Denny's which is a 2 minute walk from the hotel.
El personal de servicio es muy amable y todos hablan inglés. La habitación está muy limpia y luminosa. El escritorio es amplio y perfecto para trabajar. Las tarjetas escritas a mano que proporciona el personal de servicio son muy atentas. El servicio es muy bueno. Los productos de baño son muy fáciles de usar y huelen muy bien. También hay servicio de transporte gratuito al aeropuerto.
El servicio bueno, había leído que se podía ampliar el
Check out pero realmente solo se puede una hora, ya que más tiempo cobran una noche completa, lo hacía por que llegue al hotel a las 2am y tenía vuelo a las 9pm, por consiguiente no fue mucho lo que estuve, deberían mínimo ayudar con 2 horas. De resto todo muy bien, el servicio de traslado al hotel excelente
My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
The hotel is next to the airport. There is a shuttle that oicks you up and takes you there every 30 minutes; they should make it every 15 minutes being so close.
There is a Walmart next to the hotel and 3 restaurants in fron of the lobby: peruvian, argentinian and costa rican.
The gym had everything and breakfast was ok, but not great.
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro
Fantástico
104 valoraciones
9.6/10
Precio desde
3.437 MYR
por noche
Ver disponibilidad
Ver todos los hoteles con Gimnasios en Provincia de Alajuela
Lee valoraciones de usuarios sobre hoteles en Provincia de Alajuela
Ver todos
9.1/10
Fabuloso
UUsuario invitadoMy family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
UUsuario invitadoWe arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
UUsuario invitadoEl personal de servicio es muy amable y todos hablan inglés. La habitación está muy limpia y luminosa. El escritorio es amplio y perfecto para trabajar. Las tarjetas escritas a mano que proporciona el personal de servicio son muy atentas. El servicio es muy bueno. Los productos de baño son muy fáciles de usar y huelen muy bien. También hay servicio de transporte gratuito al aeropuerto.
UUsuario invitadoTodo es muy general. Los cuatro personas que viví, la cama no es muy cómoda. Una o dos noches pueden soportarlo. El servicio es general. Las instalaciones son generales. También puede decirse que no es bueno o malo.
RRobbertcThe hotel is conveniently located a 5 minute shuttle ride from the airport. Our room was clean, bed firm and comfortable. Shower was hot and had good pressure. Breakfast starts at 6am and has many Costa Rican and western options. We dined at the Denny's which is a 2 minute walk from the hotel.
RRiddhiLa habitación es muy agradable, pero no es muy agradable. Mi recomendación es venir temprano y ir al spa y luego disfrutar de su experiencia de spa térmico antes de llegar a su habitación a las 3:00.
CChristianBuckThe hotel is next to the airport. There is a shuttle that oicks you up and takes you there every 30 minutes; they should make it every 15 minutes being so close.
There is a Walmart next to the hotel and 3 restaurants in fron of the lobby: peruvian, argentinian and costa rican.
The gym had everything and breakfast was ok, but not great.
UUsuario invitadoAbsolutely loved this place. The grounds were beautiful and you felt like you were really in the middle of the jungle, but with all your creature comforts. Breakfast each morning was great, with a good choice of local and western options. Would definitely stay again.
UUsuario invitadoEl hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro
¿Cómo puedo reservar un hotel a través de Trip.com?
Para reservar un hotel en Trip.com, solo tienes que acceder a la página de «Hoteles» y seleccionar tu destino, las fechas de viaje y el número de huéspedes. A continuación, puedes consultar todas las ofertas de hoteles disponibles y seleccionar la que quieras reservar. Por último, solo tienes que seguir las instrucciones que aparecen en pantalla para introducir tus datos de pago y completar la reserva.
¿Cómo puedo encontrar ofertas de hoteles en Trip.com?
Hay varias formas de encontrar alojamientos a buen precio en Trip.com. Por ejemplo, podrías seleccionar un rango de precios para filtrar los resultados de tu búsqueda, o podrías ordenar los resultados por precio para que aparecieran primero los alojamientos más baratos.
¿Dónde puedo encontrar ofertas de hoteles en Trip.com?
En Trip.com, encontrarás una amplia variedad de ofertas y promociones de hoteles durante todo el año. Puedes descubrir fácilmente todas nuestras ofertas especiales en la página de ofertas. Además, si te has afiliado a nuestro programa de Recompensas Trip.com, podrás beneficiarte de descuentos exclusivos al reservar hoteles.
¿Cómo puedo reservar hoteles al mejor precio?
En ocasiones, reservar hoteles entre semana es más barato, aunque esto depende de la temporada.
¿Cuántos hoteles hay disponibles en Trip.com?
En Trip.com, puedes encontrar más de 1.500.000 de hoteles en más de 230 países o regiones. ¿Aún no sabes qué hotel te gustaría reservar? ¡Navega por nuestra plataforma para encontrar el alojamiento ideal!
¿Puedo cancelar o cambiar mis reservas de hotel a través de Trip.com?
Todo depende de las políticas del hotel y de la fecha de cancelación, por lo que te recomendamos consultar las políticas aplicables en la página del hotel. Para cancelar o cambiar una reserva, inicia sesión en tu cuenta de Trip.com, accede a la sección «Mis reservas» y sigue las instrucciones que aparecen en pantalla.
¿Cómo puedo ponerme en contacto con el servicio de atención al cliente de Trip.com?
Para ponerte en contacto con nuestro servicio de atención al cliente, visita la página de «Ayuda» de Trip.com y haz tu consulta. También puedes ponerte en contacto con nosotros por teléfono o a través del chat, dependiendo de tu ubicación.