Hoteles de 4 estrellas en Pensilvania, Estados Unidos

Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room. I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one. We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake. They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to. All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.

El hotel es bueno, es adecuado para viajes comerciales, ofrece desayuno por debajo, y los puntos de comida también son relativamente ricos. El entorno del hotel es bueno y hay algunas atracciones cerca.

I was there for a church conference. My room was not ready until after 4pm, however being involved with the conference, there was not an issue. I had spoken to Kevin, manager at the registration desk several times. He, as well as his entire staff, were personable, friendly, courteous and was able to accommodate and answer any questions I had. The facility was clean, they were doing some painting in the main hallway (everything was well marked) and, even the painter was friendly. The only hiccup was that the bathroom tub/shower was extremely narrow. Someone who is bigger than I am would have a tough time being comfortable while taking a shower. All in all the facility, conference center, parking garage, coffee shop and restaurant staff were all great. The food during our conference was good and the wait staff (buffet style, served us) were friendly and professional as well. My room looked out over Lake Erie and the lighthouse. I would definitely recommending staying as well as having your functions at this facility.

La cerradura de la entrada principal está rota. Hay pelos en el baño. No hay gel de ducha, solo jabón. En fin, la habitación sigue siendo cómoda. Tiene gimnasio y café gratis todo el tiempo.

Service was excellent, room was clean. Only problem was the parking. They couldn’t accomodate the minivan for their valet parking due to its size. It was hard to find parking on the streets on a weeknight. Other than that everything was perfect. (Family of four, one child with disability)

El hotel está muy bien diseñado y muy limpio. La comida también era grande. El personal era muy respetable y amable. También nos dijeron sobre los lugares de comida fuera del resort que era grande para visitar. He tenido mucho gusto aquí en vacaciones.

La habitación era muy espaciosa, con dos vestidores. Las instalaciones habían sido renovadas, la cama doble era grande, había una cocina y un tocador junto al inodoro. Fue fantástica.

En el centro de Filadelfia, una buena ubicación, a poca distancia del Ayuntamiento y los alrededores están relativamente limpios. La cama del hotel es grande y las instalaciones son normales. Este precio es muy rentable.

Hotel decente en renovación. Ruido durante el día. Habitaciones bastante limpias pero claramente fechadas. El sistema de ventilación/AC alto en la noche. La botella de gel de ducha está vacía. Los ascensores no funcionan todos y tuvimos que esperar 5 minutos por la mañana. La mesa del frente es útil pero no especialmente bienvenida o amable.

The service is good, and the cleanliness is excellent, but the pool was closed for the weekend. The rooms do not have a minibar or smart TV.