Hoteles de 4 estrellas en Bantén, Indonesia

We stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children. The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained. One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier. The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options. Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.

This hotel is located just outside the domestic departure counters area in T3. It has a 10m+ pool and a good gym. The breakfast is not up to 4 4-star hotel standards, but is pretty good. If you want a comfortable place for a long layover in CGK, esp if your next flight is from T3, there is no better choice than Grand Anara. There's a cheaper Anara on the other side of T3, and there's a ”Digital Hotel” nearby for a cheaper price if you want to save a few bucks.

Slight inconvenience during check in. Receptionist passed id card to her colleague for photocopying then totally forgot to return it. On the third day got whatsapp message ”when do you plan to take it?” , instead of writing ”tried to contact you but failed, when will be the convenience time to return in to you?” But then the most surprising thing is that when we met the same receptionist that welcome us, she gave the id card while abrubtly say ”please let me take your photo” and pointed the camera to my face. Without any time to answer, she just take the photo without permission. What is the point of asking when you already snap the pic? Who's at fault so that the right owner of the id need to be taken photo of? Manners certainly needs to be upgradedl. apart from that everything is fine.

The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there. Food: The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋 Amenities: There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.

En recepción fueron muy amables y, además, nos permitieron tomar desayuno antes de hora porque nuestro vuelo salía pronto. No pudimos tomar el resto del buffet, pero tenía muy buena parte. La higiene de la habitación es mejorable.

Es realmente agradable. Es la segunda vez que me alojo aquí. Desayuno rico. Coche especial para recoger y dejar en el aeropuerto. El servicio es de primera y muy bueno. La actitud de servicio del personal también es muy buena. Lo haré Me quedaré aquí nuevamente en el futuro. Estoy muy satisfecho.

As was attending at event held at ICE BSD, the hotel was just 5-7mins away via Grab and just a couple of minutes away from AEON Mall. Staff was attentive and friendly with any questions. Will be happy to stay at the establishment again.

This was our second stay at the hotel, mainly because it’s close to my family’s house. We stayed during Raya, but there wasn’t anything particularly special about the experience. The breakfast was quite underwhelming, especially considering the price. This time, we booked the Junior Suite, which was more spacious and noticeably cleaner compared to the standard room. However, if you’re planning to stay here during Ramadan, do note that there’s a continuous Quran recitation playing 24/7 from nearby mosque. While it’s not necessarily a bad thing, the sound does travel through the thin windows and unfortunately disrupted my sleep at times.

Love its proximity to BSD Ice Exhibition Center. Around 5 mins car ride . Hotel provide free ride to the exhibition Center . Staffs are friendly & helpful

Excelente hotel, con todas las prestaciones necesarias para que puedas gozar de una estancia increíble. Con sala de gimnasio, spa y piscina. Hacen que puedas aprovechar de tu descanso y a la vez poderte relajar.