Hoteles de 5 estrellas en Vestland, Noruega

The hotel itself is beautiful, and the room we stayed in was comfortable. However, our arrival experience was disappointing. We booked through Trip.com and, at check-in, were told that the room we had reserved was much smaller and not what we were expecting. Based on that explanation, we paid an additional fee to upgrade. Later, the hotel explained that the confusion was caused by the room photos used by the booking platform. Regardless of whose mistake it was, as a guest I was placed in a position where I felt I had to pay extra because of conflicting information between the hotel and its booking partner. I believe hotels should work closely with their booking partners to ensure room descriptions and photos are accurate, so guests can make informed decisions before arrival. I hope this process is improved for future guests.

Sound proofing of the rooms are real bad. If you are to leave the windows open for ventilation as there is no air condition unit, you will not be able to have a restful night as those rooms facing the street can hear the noise of the people talking and laughing, vehicles noise, garbage truck till very late into the night and early in the morning. Even if you are to close the windows and bear with the poor ventilated room, you can still hear the noises from the street. Otherwise a decent hotel in a good location. Service is lukewarm and just average.

It was a great stay at Opus.  The location is everything, the staff were wonderful especially Kartika who guided us on everything to do & eat in Bergen. She was v kind and helpful.  The breakfast had a great spread. And I would highly recommend this hotel.