Hoteles de 5 estrellas en Kerala, India

Review of O by Tamara Hotel Rating: 3.5/5 stars O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address. The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment. The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected. The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management. Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard. Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property. I remain hopeful that management will address these concerns promptly. Thats all!!

The front desk staff were friendly, accommodating, and always willing to help. We stayed at the hotel twice within a five-day period, and on both occasions, the staff provided excellent service. They were courteous, attentive, and very helpful throughout our stay, making our experience pleasant and comfortable. We truly appreciate their professionalism and warm hospitality.

El hotel es un hotel de calidad, el hotel está situado en el edificio principal, y el hotel está situado en una zona hermosa y bien diseñada, el personal está bienvenido, siempre interesado en nuestros deseos. La piscina es pequeña, pero las habitaciones con vistas al jardín y los clubes tienen sus piscinas, así que la gente era poco, tranquilamente era posible mentir en la mentira. No me gustaban los taxis obsesionados en la entrada al hotel. Llamado el Uber, así que no nos dejaron que el conductor nos recogera! ¡Era necesario subir un poco más alto ( hacia el Gokolam Hotel) y sólo allí podíamos entrar en el coche. ¡Muy desagradable, y para un hotel de esta clase no está claro por qué permiten el estacionamiento de un taxi, no se sentía seguro! Tenga en cuenta que si usa el limpiador, el conductor no podrá ir al territorio del hotel e incluso a la puerta, tiene que ir más arriba en la carretera, sólo allí puede sentarse en el coche, pasando esta mafia de taxistas.

We had an amazing stay at this coffee plantation/resort! The hospitality here is unmatched,,,, a huge compliment to the staff who go above and beyond to make you feel completely welcome. Shoutout to Manager Krishna. From the moment we arrived, it honestly felt like going to our own home. The warmth and attentiveness of the team really stand out, which other reviewers consistently rave about as well. Another major highlight was the food; every meal was absolutely delicious and comforting, making us feel completely at ease, just like a home-cooked meal. They have nice hiking trails around the property. couple of practical things to keep in mind. The Drive In: Please know that there is a 1-2 km rugged, unpaved road leading up to the property. It takes about 10-15 minutes to get to the resort from the main gate, so be prepared for a bit of a bumpy ride, and drive carefully! The Spa/Massage: While the rest of our stay was incredible, pool was great. the massage was a complete waste of time and money. It was not pleasant at all, and I definitely don't recommend booking it. Overall, if you skip the spa and focus on the beautiful property, incredible food, and the wonderful staff, you will have a fantastic time. We loved it!

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

An unforgettable stay in a stunning location! We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating. The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax. The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional. Can’t recommend this gem of a place enough, we are already planning our next visit!

Un Marriott es un Marriott. Salvo por algunos inconvenientes menores. El primer día, solo había una bata en la habitación, a pesar de ser doble. El segundo día, la bata desapareció. El menú del minibar es una cosa, pero otro producto completamente distinto tiene una selección mucho menor de la que se indica. Por lo demás, todo bien. Es un hotel elegante, con desayunos normales. Tiene una bonita piscina con gimnasio. El restaurante está abierto las 24 horas, lo cual es muy práctico. El personal es muy amable y profesional. La próxima vez que vaya a Kočani, me alojaré aquí.

They couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded .. even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room .. i was thrown into a deep end corner room with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..

Excelente ubicación, los locales del resort son muy hermosos sólo el dolor ocular fue la gente colgando sus ropas para secar en el balcón o cualquier otro espacio abierto, que era realmente malo no estar seguro si es debido a las altas tarifas de lavandería o no tener nada que colgar La casa de la playa está en el centro de la ciudad, donde se encuentran los metropolitanos, los metropolitanos y los metropolitanos. El hotel está muy bien situado en el centro de la ciudad, y el hotel está muy bien situado en el centro de la ciudad. No es tan apropiado para los estándares de Taj, pero el precio es muy bueno para Taj.

Our stay at Grand Hyatt Kochi Bolgatty was truly the highlight of our Kerala trip. We stayed in the 2-bedroom villa and every part of the experience exceeded our expectations. The hospitality was exceptional from the moment we arrived. The staff were warm, attentive, professional, and always willing to help with a smile. You can genuinely feel the care and attention they give to their guests. The villa itself was spacious, luxurious, comfortable, and very well maintained. The ambience, cleanliness, facilities, and beautiful waterfront views made our stay incredibly relaxing and worthwhile. After travelling across several places in Kerala, this was the one stay that truly felt worth every penny. Thank you to the entire team for making our trip so memorable. We would definitely love to return again in the future.