Hoteles de 5 estrellas en Provincia de Guanacaste, Costa Rica

Just returned from our stay at the Planet Hollywood and have mixed feelings.  There were some excellent aspects… but also a few areas for improvement!  Let’s start with the good stuff: Edu (bartender at the lobby bar) was a STAR.  Trust him to make your drinks, just tell him the flavor or preference for liquor) and he will spin you up something completely magical!! We LOVED spending our nights sitting at the bar watching Edu make peoples evenings.  We also loved the included watersports like paddleboarding and kayaking ( unfortunately the big water tricycle was out of order).  The Fuel Coffee bar is also a fabulous addition and great place to escape the heat for a cold coffee.  Now, the negatives - the front desk staff was pretty subpar and didn’t seem to communicate very well - one girl was actually very rude when I was trying to sort out a room situation and I wish I got her name.  The pool drinks are SO bad.  Not sure what type of bottom shelf alcohol they use at pool bar, but we tried so many different drinks and they were all disgusting.  The only thing somewhat drinkable was the Mojito.  I ended up switching to non-alcoholic drinks after day 1 and they were much better at the pool.  Did my real drinking at the lobby bar with Edu in the evenings.  Otherwise, the room was clean - resort was nice and entertainment was entertaining.  The food was decent but the buffet was SO hot and humid without any air conditioning. Overall, this was far from the best all inclusive experience I’ve had, but, we still made the most of it and had a nice time.

Un hotel de lujo y magnífico ubicación, con un servicio excelente, pero, lamentablemente, se centra principalmente en los estadounidenses celebrando la fiesta, lo que provoca una constante ruido. El primer día de nuestra fiesta de estancia en la piscina con muchas personas bebidas en la piscina y muy alta música con DJ. El día t**** se preparó una gran pantalla en la piscina donde se exhibía el partido Superbowl de 16-22 horas. Una gran ruido. Así que nuestra cena en el restaurante no fue divertida y decepcionante. La gestión responde de manera activa y positiva, pero no puede aprovechar nuestra experiencia negativa. Conclusión: quien quiere una experiencia de lujo con mucha fiesta, música llena y dura está bien aquí. ¡Quien viene para la tranquila experiencia pura-vida con la naturaleza en Costa Rica no debe estar aquí!

Room was clean, modern, comfortable. Service was really wonderful and enhanced our stay here - it makes such a difference when people are nice to you when you are away from home. There were plenty of excellent food choices for us (one of us being a vegetarian). The hotel has a ”normal” side with bars and poolside music, as well as a ”quiet” side near the spa without the music...so it was good to have the choice of vibe to sit in. Altogether its a really well run hotel: one we were pleased to have stayed in and one we would definitely return to.

Personale cordiale, molto educato, e sempre attenti alle esigenze del cliente. Bell'hotel, più opzioni per la cena, bella posizione.

O sea si me encantó, peeeeeeero a la hora de pagar el consumo del check out desde un inicio no me comentaron que en los precios de los menús no venía incluido los impuestos (13%) y el servicio (10%) lo que estuve dejando tips del 15% por mi cuenta ya que no sabía que ese servicio ya vendría incluido en total dejé el 25%… Otro punto me querían cobrar 460 USD demás de no sé qué y les tuve que comentar del cargo extra que obviamente me redujeron pero si no me fijo determinademte se me cobra, la comida no es realmente buena si pueden ir al restaurante las Lolas que está a 15 min en carro se los recomiendo ampliamente, el hotel es espectacular el personal también pero me fui no tan contenta por este tipo de cosas

去的時候雖然是雨季，但是大晴天。 大概有十幾個游泳池，根本不會擁擠。 還有小童泳池帶滑梯。 早餐是點單，有全日餐廳。 非常美的景色。

Situado en la Península con vistas increíbles. Todas las actividades son divertidas y familiares. Qué agradable estancia.