Hoteles de 5 estrellas en Jilin, China

This place is amazing. We had a view of the slopes so a definite plus. 😊 Unit is clean and staff are friendly and helpful. Best is that you can just walk out about 100m to the slopes. I did have an issue one night when my room was filled with cigarette smoke so much so we had to sleep with the balcony doors open in sub-zero temperatures. When I feedback the next day, they were extremely apologetic and their customer service contacted me to ask for more info and they sent a fruit platter as an apology. My kids have decided that this is going to be their future destination for skiing because of the convenience as well as the snow conditions. One thing that puzzled all of us though but it didn't distract from the stay. We booked a 2 bedroom apartment. The room with the twin beds seemed to have the bigger and better bathroom with a bathtub. But the room with a big bed had a smaller bathroom and shower stall only. Again, didn't mess anything of our stay up but we were just really puzzled about it.

Asunto: Un estancia excepcional definida por servicio y comodidad notables El hotel es un hotel de calidad muy alta, y el hotel es un hotel de calidad muy alta. El hotel está muy bien situado, y el hotel está muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad El hotel está situado en el centro de la ciudad. Las instalaciones del hotel son un destacado punto de vista. Las primaveras calientes ofrecen una gran variedad de piscinas interiores y exteriores. Además, la logística se maneja sin soldadura; el servicio de navegación a la estación de ferrocarril de alta velocidad y desde ellas fue muy conveniente. Para los visitantes de Changbaishan, el hotel ofrece un servicio de autobús directo (a condición de que tengas un billete), que hizo mi viaje sin estrés. El hotel de la ciudad de Da Ling y de Yin Ling, que se encuentra en el centro de la ciudad, se encuentra en el centro de la ciudad de Yin Ling, donde se encuentran los principales centros de la ciudad. El restaurante en el hotel ofrece un restaurante con un restaurante de calidad y un restaurante con un restaurante de calidad y un restaurante de calidad. En general, estoy muy impresionado. Definitivamente optaré por quedarme aquí otra vez en mi próxima visita.

Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.

I recently stayed at this hotel and was thoroughly impressed by the experience. The location is perfect for travelers who need easy access to Changbaishan Railway Station, and the park right across the street provides a lovely place for a relaxing stroll. However, the most memorable part of my stay was the outstanding service I received from the moment I checked in. Chen Yuanyuan (陈园园), the hotel staff, was an absolute delight. She is always smiling, polite, and going above and beyond to ensure our stay was comfortable. From the beginning, she warmly escorted us to our room and took the time to explain all the hotel amenities in detail. Her thoughtfulness did not stop there. She proactively connected with me on WeChat to ensure quick responses to any requests we had. The next morning, she personally reminded us about breakfast and even offered to come to our room to guide us to the restaurant. Her dedication was evident as she stayed until we were seated comfortably in the buffet area. Even after checkout, her exceptional service continued. She presented us with lovely hotel gifts and waited with us until our taxi arrived, ensuring a smooth departure. Chen Yuanyuan’s service attitude is truly commendable. Her attentiveness, warmth, and professionalism set a high standard for hospitality. She is undoubtedly a role model for her peers and a huge asset to the hotel. This experience reinforced my belief that service in China is truly excellent, and it’s because of staff like her that I will definitely return to this hotel on my next trip to Changbaishan in a different season. Thank you for such a wonderful stay! 我最近入住这家酒店，整体体验令人印象深刻。酒店地理位置极佳，对于需要方便前往长白山火车站的旅客来说十分理想，而且马路对面的公园也为散步放松提供了惬意的去处。然而，最让我难忘的是从入住那一刻起就享受到的超赞服务。酒店员工陈园园绝对是一大亮点。她总是面带微笑、彬彬有礼，并且不遗余力地确保我们住得舒适。从入住开始，她就热情地将我们带到房间，并详细介绍了酒店的所有设施。她的周到远不止于此，还主动添加了我的微信，以便能更及时地响应我们的需求。第二天早晨，她特意提醒我们用早餐，甚至主动提出到房间来带领我们去餐厅。她的细致入微体现在每一个细节中，直到我们在自助餐厅安顿好座位后她才离开。即使在退房后，她的卓越服务仍未停止。她贴心地准备了酒店的纪念礼物送给我们，并一直陪我们等候出租车，确保我们顺利离开。陈园园的服务态度令人由衷赞叹。她的细心、热情和专业为酒店服务树立了高标准。她无疑是同事们的榜样，也是酒店的宝贵财富。这次经历让我更加确信中国的服务水平确实一流，而正因为有像她这样的员工，我一定会再次选择这家酒店，期待在不同季节重返长白山。感谢你们带来如此美好的入住体验！

This was my first time visiting Harbin, and although I had read many reviews saying this resort was beautiful, I was still worried about transportation. I emailed the hotel in advance, and Coco kindly replied and even contacted me on WeChat to explain how to get there. She also arranged a private transfer from the railway station — such wonderful service! We were on our honeymoon, and Coco surprised us by upgrading our room to a very spacious suite. It was absolutely lovely, and I truly appreciated the thoughtful gesture. I loved it so much! When we arrived, Coco continued to help us with everything. She arranged transportation for our activities such as snowmobile, horse ridge, and feeding elk. Everything went smoothly and exceeded my expectations. Since we were using an eSIM and didn’t have a Chinese phone number, Coco even helped register and generate the QR code we needed for visiting the hot springs at Club Med, feeding the deer, skiing, and driving the UTV. The service was truly outstanding. The resort itself is perfect for a relaxing holiday. There is a Burger King, a small town area with restaurants and convenience stores, and many beautiful photo spots. The breakfast restaurant is lovely, with a wide variety of food. All the staff were attentive and very friendly. I was genuinely impressed and absolutely loved my stay here. Highly recommended!

This is an older, standard five-star hotel, but it feels somewhat outdated by today’s standards. One disappointment was that there is no complimentary laundry service for guests. The room service menu is available in Chinese and Japanese, but I believe offering it in Chinese and English would be more practical and convenient for a wider range of international guests. The room amenities are also quite dated. The TV is old, and the hotel lacks many of the modern in-room technologies that guests now expect, such as smart TVs and integrated electronic room controls. Overall, the hotel is clean and functional, but it would benefit from updating its facilities and improving the international guest experience to better match the expectations of a five-star property.

Estoy ansioso por jugar en la nieve durante la temporada de nieve. Después de todo, cuesta casi 6.000 por noche. El servicio es excelente. La ama de llaves Lilian vino a verme temprano en la mañana y me hizo todo tipo de preguntas. El edificio principal fue arreglado especialmente de acuerdo con mis deseos. El balcón tiene una hermosa vista y está muy cerca de las cabañas y aguas termales de celebridades de Internet. También ayudamos a solucionar algunos problemas causados ​​por la gran cantidad de personas durante la temporada de nieve. Las instalaciones son un poco viejas y todavía no hay baños inteligentes, pero el resto es bastante bueno. Me quedé 3 días y 2 noches. De hecho, hay un camino de tablas fresco en la puerta trasera para caminar hasta el centro. ciudad durante 10 minutos, lo cual es genial ~ Probablemente regresaré en el verano. Es necesario reforzar el restaurante, ya que varias parejas de comensales discutieron con los camareros.

El hotel es muy agradable, la comida era muy buena, y el servicio era muy bueno. El hotel está muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy Las respuestas siempre fueron muy rápidas (casi instantáneamente) y realmente acomodaron todas nuestras necesidades 🥹Felizmente cuidado todo el tiempo 🥹🥹 Plaza corona, por favor, dale a los dos algunos créditos bien merecidos! 😍 Si planeas un viaje a Changbaishan, recomienda este lugar!!

Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.

¡Recomendado!! Servicio amigable y habitación muy limpia y cómoda! Especialmente el desayuno del hotel!