Servicios destacadosSalón ejecutivo, Spa, Servicio de guardería
Fabuloso
513 valoraciones
9,0/10
1 noche
Desde 16.270 RUB
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9.3/10
Fabuloso
UUsuario invitadoEl servicio al cliente fue excelente. La ubicación, la comida, el servicio, sólo para mencionar pocos. Todo fue perfecto 👌. Recomendará este hotel 100x a mis amigos y familia. Volveré a asegurarme.
UUsuario invitadoVery noisy could hear all the neighbours shouting at each other! And needs sound proofing as could hear everyone showering!!
Clean and great food but don’t get a room on level 10 or 11.
Not worth the $$$$
UUsuario invitadoOn 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs!
Another opinion is that gym room facilities are not enough, thanks!
UUsuario invitadoWe stayed there one night as we have booked the hot air balloon flight. Thus, didnt have much opportunity to use any facility except the restaurant. We had dinner there and food and wine were great. However, we noticed that some staff werent paying much attention to asian guests. While serving the food up to western guest, the staff was introducing the food in details but not to us. Furthermore, it took a long while to get our desserts.
UUsuario anónimoHad a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.
AANGELINE.GOH7We had a lovely stay at Crowne — the room, facilities, and overall experience were excellent. Everything was comfortable and well-presented, and we really enjoyed our time there.
However, we did request room cleaning on the first day, and unfortunately no one came. We had to follow up with the concierge the next day to have it arranged.
Given the price point, this was a little disappointing as we expected a more seamless level of service. That said, aside from this hiccup, everything else was very good.
LlymaWe had multiple issues with our 7 nights stay. Which some has been addressed and fixed immediately. One thing we do recommend to confirm check upon arrival or when booking.
Lack of view - we’ve booked the 1 bedroom premium room. From the pictures it looked like floor to ceiling big windows with open view but we were assigned to a room situated in the heritage floors (2nd) which the windows are 1.5m high so have to tippy toes to see the view. Limited sunlight also, bathroom has no window.
Issues we encountered
1) hall way light - wasn’t working on the first night when we checked in at 11pm. We couldn’t even find our room number cause it was so dark, we used the torch on our phone. Wasn’t a nice first impression if you are scared of dark hallways. The sensor was fixed the next day.
2) phone wasn’t working - so we couldn’t contact the front desk. We got in late with a toddler, so we put on ‘do not disturb’ sign but someone banged the door at 8am, to reach us to ‘fix the issues’. Not sure why can’t they just slip us a note under the door.
3) so many flies - the breakfast restaurant have serious pest issues. There were more than 10 flies flying around the buffet and the tables. We didn’t feel comfortable eating there after one visit. The whole duration of the meal, we were waiving off the fly. Major hygiene concern!
4) housekeeping was very average, barely cleaned the room daily. Only made the bed.
5) overall the staff were all friendly, special appreciation to the male staff at the breakfast room. The lady duty manager didn’t seem friendly, carries an attitude and likes to talk over you.
Location is great, round the corner from the tram line.
Will I stay again, most likely not. Feels more like a 4 star hotel, definitely not 5 star.
UUsuario invitadoSi buscas un elegante y central lugar para quedarse en Melbourne, Quay West Suites ofrece en todas las áreas importantes.
📍 Prime Location
La dirección de Quay West en Flinders Lane le pone en el corazón de todo. Si estás en la ciudad para negocios, arte o cenar, tener transporte público, vías férreas y vida nocturna a una distancia fácil de caminar es una gran comodidad.
✨ Impeccable limpieza
En el hotel, el hotel está en una zona de la ciudad, donde se encuentran los lugares de interés de la ciudad. El hotel está en una zona de la ciudad, donde se encuentra el centro de la ciudad.
👨💼 Amigable, Attentive Service
El servicio al cliente es profesional y caliente. El hotel está muy bien, pero no es un hotel muy bien.
🧭 Instalaciones pensadas
Es lo que se muestra en Quay West:
• Una cocina bien equipada en cada suite ––perfecto para un desayuno relajante o un snack rápido tarde de noche.
• Las instalaciones de lavandería en la habitación me salvaron de cazar romas de lavandería en medio del viaje.
• El cómodo salón y espacios comunales ofrecen un lugar tranquilo para trabajar o descansar.
• Gym y piscina interior calentada, tanto mantenida sin puntos y perfecta para un refrigerador de exploración post-ciudad.
SSze ManThe breakfast was probably the worst I had in a 5-star hotel. The variety was limited and the quality was bad, e.g. only 3 kinds of fresh fruits and the water melon looked pale. The bathroom was big but the shower place was so tiny. I tried to use the top shelf of the wardrobe. Luckily I used my hand to test if there was any dust. The dust flied right into my eyes when I used my hand to feel the cleaniness! The heat was so insufficient. Their house keeping staff was poor trained. I asked not to clean my room by hanging a sign on the room and turning on the Do the Disturb light. To my surprise, I went back to the room in the afternoon. The staff came in the room. Drew open the curtain. Turned off the Do not disturb. Did not do any cleaning but left me a note that they already cleaned my room according to the instructions! The hotel was also poor in maintenance. I finished breakfast (in the basement) and tried to go back to the room by the lift. The lift came but could not close the door. There was also a staff there and she advised me to take the steps to ground floor. I went to ground floor and only found another lift was out of service. They only had 3 lifts going to the rooms. Beisdes the location which is very central, I cannot thnk of anything to appreciate the experience.
UUsuario invitadoEl hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la
¿Cuál es el precio medio de una habitación en un hotel de 5 estrella(s) en Victoria?
El precio medio de una habitación en un hotel de 5 estrella(s) en Victoria es de 30.790 RUB entre semana, y de 39.236 RUB durante los fines de semana (viernes y sábado).
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