Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
Perfect for staying overnight after watching Sarah Millican at Derby Arena. Less than a 10 min walk. So relieved we stayed there after seeing the traffic queues to and from the arena.
2 min walk to Frankie & Benny’s for food. Excellent friendly service from everyone we met on reception. The bed and pillows were extremely comfortable. Lovely and clean and modern. Decent price for rooms and parking. Would definitely recommend it.
Estaba aquí hace 2 años y lo amaba absolutamente.Decidió parar de nuevo este fin de semana y, de nuevo, no puede decepcionarlo. Grande comida, amigable personal, cómodas habitaciones limpias. Lo utilizamos como un lugar para ir a explorar la zona más amplia, pero siempre vemos a personas que están allí por supuesto para ocasiones especiales o negocios.
Cualquiera que sea su viaje, no puedo recomendar lo suficiente.
The main building was pretty good. Compared to the main building, the rooms besides the courtyard where we lived in were rather basic. Everything was good enough apart from the heating system and toilet. The floor and toilet were pretty freezing. Fortunately, the lady in the reception brought us a small heater. It did help. Also, the flush of the toilet couldn't work properly.
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
Amazing Hotel. Love it. We will back there for sure!! Parking at extra COST £8 PER DAY. I'm used to free parking for customers. But when you have a Ryanair ticket and have to pay for a seat even though you can't stand, I'm no longer surprised by what money can do. 🫣 But as a Hotel 10/10 😀 Breakfest 10/10 👍
Staff brilliant. Value brilliant. Absolute bargain.
Hot Breakfast was average which was an extra tenner but it had a good selection of cereal, toast, yoghurt. Rooms were basic but in a good way. Everything you need for a cheap stay. Clean. Only small gripe was pillows weren’t the best so next time I’ll bring my own. Some may like the more flat pillows. Thanks IBIS derby.
La primera habitación se asignaba y la televisión no funcionó, pero el personal me mudó a otra habitación. El hotel de la ciudad de San Francisco, que se encuentra en el centro de la ciudad, se encuentra en el centro de la ciudad de San Francisco, donde se encuentra el centro de San Francisco, donde se encuentra el centro de San Francisco.
Overall, a very pleasant experience and the hotel is very well located for the railway station and amenities. The town centre is approximately a 15 minute walk away.
Couple of downsides to my stay though, bed was very hard and lumpy, broken tiles in the bathroom, ***** hairs on the toilet base and worst of all, semen stains on the wall. Doesn't say much for the hygiene standards at all.
It's a shame that these let our stay down for us really. Otherwise the hotel would've been great.
Best Western Plus Buxton Hotel
Stayed here for one night during my Peak District trip. The hotel is very well located, right in the centre of Buxton and close to the Pavilion Gardens, bus stops, and walking routes. The room was clean, comfortable, and warm — perfect after a long day of hiking. Staff were polite and helpful, and the overall experience was smooth and hassle-free. A solid choice if you’re exploring Buxton and the Peak District using public transport.
Muy bueno
85 valoraciones
8,8/10
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6.6/10
UUsuario invitadoMy experience there was really good it was calm and the room was clean without any disturbance i had a good time
UUsuario invitadoMyself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
DDr.BalramBest Western Plus Buxton Hotel
Stayed here for one night during my Peak District trip. The hotel is very well located, right in the centre of Buxton and close to the Pavilion Gardens, bus stops, and walking routes. The room was clean, comfortable, and warm — perfect after a long day of hiking. Staff were polite and helpful, and the overall experience was smooth and hassle-free. A solid choice if you’re exploring Buxton and the Peak District using public transport.
UUsuario invitadoWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
PPaulEstaba aquí hace 2 años y lo amaba absolutamente.Decidió parar de nuevo este fin de semana y, de nuevo, no puede decepcionarlo. Grande comida, amigable personal, cómodas habitaciones limpias. Lo utilizamos como un lugar para ir a explorar la zona más amplia, pero siempre vemos a personas que están allí por supuesto para ocasiones especiales o negocios.
Cualquiera que sea su viaje, no puedo recomendar lo suficiente.
JJam007Not too bad, apart from the construction going on in the hallways on our floor and longer walks to the lift and exit stairs, breakfast is reasonable, nice lady Honey, the breakfast staff nice staff, reception staff is good, room is good. Nice view.
UUsuario invitadoThis was a trip for my birthday which was Sunday 26th January we had some requests before we arrived and they forfilled this for us.
We had an early check in on Friday which was plan sailing.
Breakfast on my birthday wasn't the best due to not really having anything left and having to ask for things like bread for toast and milk for cereal. We had to ask for juice plates and also knifes and forks.
Overall the pool was good ( cold) but wasn't overly busy which i like due to suffering with anxiety issues.
UUsuario invitadoThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
UUsuario invitadoLa habitación era grande pero antigua. El techo se deslizó en los lados que nos golpeamos en la cabeza varias veces. La ventana era pequeña, lo que lo hizo lleno y muy oscuro, no había luz principal en el dormitorio sólo luces. La cama era grande y cómoda. La habitación y el baño estaba limpio. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro No utilizábamos la piscina al final, ya que significaba ir fuera y volver dentro, ya que nuestra habitación no estaba conectada a una ruta cubierta a la piscina.
No hay nada que quejarse de esto, pero esperamos que la habitación fuera un poco más lujosa. Un poco sobrepreciado para la habitación.
UUsuario invitadoEl desayuno no está incluido como tal. Sólo el bufete continental. Este es cereal, frutas, barras de cereales, artículos de pastel y una gran selección de pasteles, incluyendo piezas de harina, que fue extraño para el desayuno. El desayuno caliente requiere una tasa adicional, algo que nunca he experimentado antes. The full English would be best described as part English breakfast, with no sausages, tomatoes, or mushrooms included which is a bit of an insult when you’re paying a surcharge. No puedo defectuar el servicio, ni nada más, pero esto me sentía un poco inútil.
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