Hoteles de 3 estrellas en Surrey, Reino Unido

There was load music from outside somewhere untill the early hours . Wine bar or somewhere. Toilet took about 30 mins to refill.  Shower was too hot and took an age to cool down £7.50 for parking  When I mentioned the above I was told we only booked a standard room and they were at the back.  That’s fair enough but don’t want to feel like you are park of a rave. And future guest should be told.  A real shame because this hotel could be a real great hotel with a bit of management training

Lovely hotel...wonderful room with a view overlooking the grounds...very friendly and helpful. Had a great ****** mystery weekend with wonderful food.Only downside was when came down for breakfast...3 dirty tables ..none laid ...had to wait for table to be cleaned and wiped!!! even though there were plenty of other tables that could have been laid quickly.. Hot water jug empty..milk empty !! not great.

Great room for one night for a mates wedding breakfast was also very good

This location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn

La mejor opción para pasar la noche antes de un vuelo temprano. La entrada del hotel está literalmente dentro del aeropuerto, justo al lado del check-in y la entrega de equipaje de EasyJet. Es precioso, limpio, cómodo y la cama era increíble. El desayuno es excelente y el personal es muy amable. También hay una agradable sala de estar y un bar abierto hasta tarde.

Another lovely stay. Evening meal was very good. Breakfast was average. The spa facilities are good. They have added extra hot tubs which was a nice addition although both hot tubs were not as clean as they could have been. We went to the spa very early and was a little disappointed with the amount of scum marks in the hot tub. We felt it should have been wiped round before the first people used it. Other than that we had a lovely stay.

We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip. The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London. What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home. Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.

The beds were absolutely terrible, never had a worse night sleep as we did there, so uncomfortable. The pillows were so hard and lumpy we hardly got any sleep at all. The plans flying over were noisy. There was dirty washing in the hallway when we arrived at 7 pm and was still there the next day at 8 am. They advised breakfast but then we were told there wasn’t any. Over all staff were polite it was quite clean but we would never stay again

La estancia fue muy cómoda, aunque las instalaciones no eran como las del Holiday Inn. Las habitaciones estaban impecables y limpias. La hospitalidad del personal fue excelente. En general, fue una estancia muy buena, ya que la zona del hipódromo de Epsom también es muy bonita. El único inconveniente es que las instalaciones, con mucha afluencia, no están muy cerca del hotel.

1. El hotel está muy cerca del aeropuerto de Gatwick, a 5 minutos en coche. La distancia en línea recta puede ser de sólo 1 km. 2. Para el aparcamiento de pago (incluso para huéspedes del hotel), sólo hay dos opciones: 4 horas y 24 horas. Básicamente, todos los huéspedes que se alojen en el hotel necesitan la opción de 24 horas, y la tarifa de estacionamiento las 24 horas es de 14 libras. 3. Hay muchas personas en el hotel, todas ellas viajando desde el aeropuerto de Gatwick. 4. No hay restaurantes ni tiendas cercanas. Pero hay un bar abierto las 24 horas debajo del hotel. Es muy grande y tiene muchas opciones, que pueden satisfacer las necesidades de comidas o negociaciones comerciales. 5. El hotel mejora el servicio de transporte al aeropuerto de Gatwick (de pago).