Fecha de publicación: 20 may 2024
Usuario invitado
Pequeña habitación doble, matrícula muy suave, baño pequeño, sin superficie para su lavabo, etc, suite de baño muy tatuada, bañera cracked de arriba abajo, ducha se escape tan mal que el piso se warpaba y se escape sobre el techo de la habitación dejando húmedo ajuste después de cada uso.
Mostrar más
Precio por noche desde51 €
Fecha de publicación: 21 jul 2026|Habitación doble
Usuario invitadoComplaint about the cleanliness of my room at B&B Hotel
I would like to make a complaint regarding the cleanliness and housekeeping standards of my room at your B&B Hotel.
After the room had supposedly been cleaned, I noticed that the bed linen had not been changed. There were still visible stains on the bed sheet, and I also found several hairs on the bed. This gave me the clear impression that the bedding had not been replaced before my stay, which is unacceptable and raises serious concerns about hygiene.
From what I could see, the only cleaning that had been done was vacuuming the floor, cleaning the sink, and wiping the table. However, the most important part of preparing the room for a new guest – providing clean, freshly changed bed linen – was not done.
I have attached photos showing the stains on the bed sheet and the hairs left on the bedding. These clearly demonstrate the poor standard of cleanliness in the room.
I am very disappointed with this experience, as it does not meet the level of cleanliness and hygiene that guests should reasonably expect from a hotel. I would appreciate an explanation as to why the bed linen was not changed and would like this matter to be investigated and resolved appropriately.
I look forward to your response.
Mostrar más
Precio por noche desde49 €
Fecha de publicación: 5 abr 2026
Usuario invitado
I was greeted by a lovely young lady who made me very welcome. I was struggling with my luggage so she helped me up to the room, it was a great help. The facilities here are amazing, made use of the pool, spa & sauna.
Had a relaxing drink in the bar.
Haven't eaten here as I am visiting family & been eating with them but the food does smell amazing. My room is a single but is perfect the bed is more queen size than single & very comfy.
Mostrar más
Precio por noche desde61 €
Fecha de publicación: 21 sep 2025
Kas369Unfortunately room not as described in marketing pictures
Please be warned the hotel do not match your rooms nor make your stay any more welcoming
First two rooms offered had dirty bedding & poor shower
Third room had to accept but bathroom could have been modernised to mirror that of the photo on the website
Hotel itself is beautiful
Mostrar más
Precio por noche desde53 €
Fecha de publicación: 25 may 2026
Anupama NorgroveExperience a charming stay @Jockey club rooms, Newmarket (near Cambridge, UK)
A truly traditional and sophisticated stay at the Jockey Club Rooms. Our deluxe room overlooked the beautifully kept gardens, and the interiors — especially the Colefax & Fowler fabrics — felt timeless and elegant. The bathroom was enormous, almost larger than the bedroom, and the whole property is filled with classic equestrian art and heritage charm.
We enjoyed champagne in the private members’ bar, a rare privilege for overnight guests, and breakfast was exceptional — from eggs Benedict to eggs Royal, kippers, pancakes and more, all served in a grand dining room. Easily the best hotel breakfast I’ve had.
The atmosphere is old‑world English tradition at surprisingly accessible prices, with free parking and a perfect High Street location. Ideal for visiting Cambridge or Suffolk — and we loved being able to stroll to Thai Kitchen for dinner.
Highly recommended for anyone seeking comfort, history, and understated luxury - all for the price of a room in the Premier inn!
Mostrar más
Precio por noche desde157 €
Fecha de publicación: 25 may 2026|Habitación doble estándar
Usuario invitadoLa ubicación es excelente.
Las habitaciones estaban cómodas y limpias en general. Hoja ligeramente colorida en la llegada en una de las habitaciones. Tea y café en las habitaciones y no hay problemas de ponerlas en la recepción. Fue un fin de semana deslumbrante. La habitación tenía un ventilador portátil, lo que hizo las cosas más cómodas.
El personal variaba en amistad, pero fue eficaz en general y tuvimos una experiencia positiva.
El hotel está muy bien situado, y el hotel está muy bien situado.
El estacionamiento es limitado pero complementario para los huéspedes.
Sería segura de quedarse aquí cuando vuelva a visitar.
Mostrar más
Precio por noche desde59 €
Fecha de publicación: 15 dic 2023
Peter Kavanagh
I stayed here i enjoyed this stay.
I did boil the ketrle.and that just before leaving . Dr otteker i added as the water cam be dubiiois .the demand for this water is high so i add a cleaner and i passed the water via a brita style filter .
Its nice for comlan.
The riom is cold fpr.me this is super i need cold as heat can might may be bad news?
So thr electruc stpped
Hmm
Then it seems the kettle was not on a trip circuit tp syop a nlown fuse in the plug of thr ketyel it been a notmality to have a kettel over flow. I diid not shower as i found the amount of wayer is difficult to.keep many areas as this in constant sypply
I neede dot be hydrated if i wash that does not happen ..and i spebt two.days readdresi g g this need ..
Advjce tp all hotels.os hav3 a ketgle.with glass hwrer the customer sees the water is dirty or clean..it.is.a.beyyer sytem.not.rto be too.well.its water .
?
Mostrar más
Precio por noche desde64 €
Fecha de publicación: 8 jul 2026
Usuario invitadoLlegada tarde a la noche y fue bien recibido.
En el hotel, el hotel está muy bien, pero no me gusta nada. Después de no dormir, ordené a un taxi quedarme con un amigo localmente.
Cuando entregué las llaves, el personal me preguntó por qué me iba en las primeras horas y expliqué mi experiencia y dijo que me contactarían re un posible reembolso, pero todavía no han oído de ellos hasta la fecha.
No me faltarían limpiadores ni personal de recepción, pero mi habitación necesita una actualización muy necesaria y recomendaría a la administración que pasara la noche en una habitación, para que puedan experimentarla por sí mismos y perder negocios debido a su estado actual.
Mostrar más
Precio por noche desde120 €
Fecha de publicación: 14 jul 2026
ClurI really enjoyed my stay at the premiere inn. I was hesitant at first but it was only one of a few places in bury that offered twin beds. Location was great, backed on to the Abby gardens, and a short walk into town.
Checkin was fine, you could do it yourself digitally or a real
Person could help!! The staff were super friendly, helpful and knowledgeable about products and procedures, ie dinner, there were lots of desks and choices.
We hadn’t planned to eat there but the menu looks extensive and had some great new healthy options. Do we had dinner and happy hour wines.
Breakfast was immense too.
Shower was hot, pillows were plump, room was clean.
I did wonder why we did t have a fridge or bottled water but it was no biggy.
Overall I’d stay again.
Mostrar más
Precio por noche desde76 €
Fecha de publicación: 18 feb 2026
Usuario invitado
We stayed at hotel whilst having work done in our house.We like the hotel as can take the dog with us. The room we had is in a courtyard, so ground level. A good size room for 2 and a dog. We didnt use too many of hotel facilities as we were trying keep cost down. We have used restaurant and bar before. Enjoyed food. See below for roast dinner had on previous visit. Afternoon tea was really nice. Good patjing facilities but there is some major roadworks near by. We declined to have any housekeeping and got 2 free drinks. Nice grounds and would imagine lovely in summer. Air con now in rooms. A little update of bathroom wouldn't hurt. Seal to show mouldy. Taps, plugs worn. Also cant make out picture content in room 32. Needs to be reviewed!!
Mostrar más
Precio por noche desde91 €