Hoteles de 3 estrellas en Tennessee, Estados Unidos

So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret

Breakfst fue excelente. La ubicación era muy buena. El singo se drenó muy lentamente. La luz de baño tomó varios minutos para alcanzar la luz completa

Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.

El hotel es más viejo, especialmente en el suelo, y se siente humeante y no se siente limpio. Pero está en una buena ubicación, el estacionamiento es grande, la habitación es grande, el servicio es bueno, el desayuno es bueno, porque me conozco, vivo en esta casa muchas veces. Una vez vivimos en un hotel de Wanhoo al lado. Aunque es un lujo, la habitación es pequeña, la medianoche también reportó dos alarmas de fuego, el precio es demasiado bajo y la experiencia es demasiado mala. Así que habitamos a menudo en esta casa.

We have stayed here multiple times in the past 5-10 years, so we *thought* we knew what we were going to get. It's summer in Nashville, so I'm somewhat ok looking the other way with the building and room feeling humid. The room as a whole was fine; comfortable bed, fridge, microwave, fairly comfy chair & ottoman. The minor things are just confusing and concerning that this once Awesome hotel is trending down. 🚪the key card on the door was busted! Sliding in the card was the MOST FINICKY OF ALL TIME, giving us problems. One time the key card slid all the way in, eating the card. Maintenance came to retrieve the card. No fix was made, we were just told to be careful. 🪟 The sunshades behind the window curtain was janky AF, the left side was down but wouldn't move (the cord had been removed and tucked at the top). All while the right was up without a way to get it down, except to pull it. But when I did that, I realized why they had it up and the electric motor turned off... It didn't go all the way down and was shredded. 💧The sink is backwards, hot water to the right & cool to the left. 🌡️ The thermostat was broken. While the room was kept cool, it was uncomfortably cool with it being humid. It was humid enough that the furniture had a tacky feel to it. Did the room work for us, yes. Were all the small things adding up make us consider that our next trip will be booked elsewhere, also yes.

Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.

My stay at Courtyard by Marriott Nashville Vanderbilt/West End was absolutely exceptional. The hotel itself is clean, welcoming, well-maintained, and perfectly located for anyone looking to experience Nashville. From the moment I arrived, I felt genuinely valued as a guest. What truly elevated my experience, however, was a specific staff member, Bernicia. Her professionalism, courtesy, and hospitality were second to none. In an industry where great service can make all the difference,  Bernicia stands out as someone who genuinely cares about guests and takes pride in his work. She  was attentive, thoughtful, respectful, and consistently went above and beyond to ensure that everything was perfect during my stay. Her calm demeanor, strong work ethic, and willingness to help made a lasting and indelible impression. It’s rare to encounter someone who combines professionalism with such authentic kindness and mindfulness. I would highly recommend this hotel not only because of its excellent accommodations and outstanding location, but because of team members like Bernicia who make guests feel truly welcomed and appreciated. Marriott should be proud to have individuals like him representing their brand. Thank you for a memorable stay. I will definitely be returning and recommending this property to friends, family, and colleagues visiting Nashville.

La presión de la ducha era muy baja, y el agua no se acercaba a caliente en mi primera habitación, y el baño no funcionaba. Imagine que se prepara para un funeral mientras el baño, la ducha y el hierro se rompen, mi hija 11-year-old es un tipo 1 diabetes, el refrigerador no estaba frío, y la medicación que necesitaba ser refrigerado, finalmente se calentó después de 2-3 horas. Después de mis servicios funerales familiares, volví al hotel para relajarme, así que yo y la familia pasaron a la piscina donde, después de cambiar las habitaciones, descubrí cobardes por la piscina (”Mostré el escritorio delantero las fotos”). Fue increíblemente molesto no poder descansar y descansar porque ya estaba agotado mentalmente y físicamente. La habitación era muy agradable, pero no podía relajarme. No voy a publicar fotos porque ya se había revelado al escritorio delantero.

This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind. I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 

The staff has been super friendly and helpful to assist with whatever I needed. I've enjoyed my stay so much ☺️ decided to stay another night.