Hoteles con Spa en Prefectura de Nagano, Japón

I like the overall vibe of this hotel, it was new and modern. Room was spacious and clean, but considering the price it is expected. There are no complimentary drinks or snacks provided to guests, everything provided in the room was labeled with a price. Lacking some personal touch and very commercialised.

There are limited amenities when choosing the west cottages. The onsen and gym is only until 19:00, to which is often the time where we have dinner or arrive in the hotel from touring or shopping. So we were not able to use it on day 1. And on day 2, we were rushing to go back to the hotel just for it. 2. The small cottage doesn’t have any AC. It was hot at since it’s already mid Ma. They provided 1 electric fan for us. So be aware for those who chose the cottage accommodations.

とても良い滞在になりました！行くまでは築年数から古いのかなと心配していましたがリフォームされたのかな？と思うような清潔感と新しさを感じました。駅近ではないですがシャトルバスがでているので車がなくても滞在しやすかったです！温泉はゴンドラで行くのですがそれも楽しかったです。全体的に静かで大人の癒しの滞在となりました。客層はファミリーや年配夫婦や女子旅など様々でしたが落ちついた感じで静かで良かったです。日本人が9割くらいと外国人は少なく感じました。ホテルの方はみんなとても丁寧な対応でした。また利用したいです！

Estuve muy satisfecho con este hotel. La ubicación era excelente, el personal amable y las habitaciones cómodas. La habitación era muy cómoda en cuanto a iluminación, temperatura y ropa de cama. Un elogio especial para el personal de limpieza por mantener la habitación impecablemente limpia. La habitación tenía dos balcones, uno de los cuales ofrecía vistas a la estación de esquí Happo-one. Me alojé seis noches. El desayuno era generalmente el mismo todos los días, pero aun así abundante. Cené en diferentes restaurantes tres noches: la primera noche, una cena buffet en el hotel, con una amplia variedad de comida; la segunda noche, comida occidental en The Forest, junto al hotel; y la tercera noche, comida japonesa en The Forest, junto al hotel. Los tres restaurantes tenían precios razonables y estaban deliciosos. La sala de secado para el equipo de esquí estaba ubicada fuera del hotel. Era una auténtica sala de secado con secador de botas de esquí, a diferencia de algunos hoteles que se autodenominan sala de secado pero en realidad son solo taquillas.

Worthy, nice food and service. I love every details they put, walking on tatami and great decoration. And I can say this chain is one of the best hotel in japan. - Even room is small but lower bed makes it more spacious. And with no view room you still got sunlight dont worry. - Location is good, walkable from the station. - Breakfast is amazing! Freshly fried Tempura is authentic, also Gyudon and others also great. I love apple juice too. - Dont forget night soba and treats after onsen. - Onsen is good too but only indoor. - The rest area beside onsen is fantastic, in the morning with the view of Japanese alps they even have name of each mountain so cute. - Tips for restaurants nearby, there are izakaya food court like gathering all izakaya in one place and yiu can choose what you like

La ubicación es un poco mala porque está muy lejos de todo y no hay opciones de comida cerca. Si tienes coche, no hay problema. Sin embargo, el buffet es carísimo: 8000 yenes por persona. Parece que el detergente que usaron en las sábanas me irritó la piel. Sin embargo, su atención al cliente fue fantástica, al igual que sus aguas termales.

Hay muchos baños, lo cual es divertido. El baño al aire libre es muy bueno. Los vestuarios son pequeños. El desayuno buffet fue abundante y el local era espacioso, lo que facilitó la elección de qué comer. Como ya teníamos media reserva, nos ofrecieron platos de Año Nuevo y sake gratis. Hubo algunos problemas con la demora del servicio de cena privada y con la guía de la habitación, pero como era Año Nuevo y el personal se esforzaba al máximo, pudimos tomarlo con humor. En comparación con antes, parece que han cambiado su enfoque para atraer a familias, y la imagen general ha renacido con un aire más joven y alegre.

This is the first time I stayed at a Hoshino resort. Perhaps my expectations were too high.  Food quality was the best reason to stay here. The restaurant offers an elaborate menu. The onsen is the next big feature of the hotel. It was not as big as seen in the advertisement. Perhaps wide angle was used. Location was not great. Not much to do nearby. The free transfers to Omachi helped to kill time if you have no plan to ski at Hakuba.  Service was patchy. Below are two examples: 1) Asked reception about train tickets conditions in general but the response was we are not train company. We know that but would appreciate help in calling into the train company or checking their website in Japanese. 2) Over a supposedly fancy dinner, the server was rushing us to finish by asking us to move unfinished food items from one plate or another by ourselves to make space for the next dish. I would have expected the server to wait for us. On another occasion, the server left the next dish on the table, with lid closed, without explaining what it is. We were not sure if we should start eating or wait. The server came back in a few minutes realizing that she had not explained to us yet and apologized.  With better service and things to do nearby, the hotel will see happier customers.

We had a wonderful stay and truly enjoyed every moment. The hostess is incredibly welcoming and a genuinely lovely person — she even kindly drove us to the train station, which we deeply appreciated. The breakfast was outstanding, and the onsen was beautiful and very peaceful. Having a private onsen was especially convenient, as it allowed us to enjoy the experience together as a family without needing to separate. Our room was very spacious and authentically Japanese, with excellent-quality bedding. The mattresses, pillows, and high quality shits  were exceptionally comfortable and made for a perfect night’s sleep. A lovely touch was the complimentary milk served in adorable small glass bottles — delicious and charming. The location is simply ideal: perfectly situated near public onsens and great restaurants, truly the best location one could imagine. We would happily return and highly recommend this stay to anyone looking for comfort, authenticity, and warm hospitality.

Our staying here was a pure pleasure! And I must say, it exceeded all our expectations! From the moment we arrived, the staff was incredibly welcoming and attentive, making the check-in process smooth and hassle-free. The room was spacious, clean, and beautifully decorated, providing a perfect retreat after a long day of exploring. The location of the hotel is fantastic, sarrounded by montains and river. The free shuttle from Chino Station makes getting here quite easy. Enjoying the onsen was a delightful experience, offering pleasure for all your senses: the hot spring water, the sounds of nature, the beautiful scenery. The traditional kaiseki dinner was exceptional! Each dish was thoughtfully prepared, showcasing fresh, local ingredients. The flavors were rich and well-balanced, with a perfect blend of spices. The atmosphere was cozy and inviting, making the dining experience even more enjoyable. Overall, it was a delightful culinary experience that complemented the serene surroundings perfectly! I highly recommend this hotel for anyone looking to escape and rejuvenate in nature, have a comfortable and pleasant holiday away from the noisy and crowded big city. I can't wait to return during other season! Thank you!