Stay for one night to visit the Shima Spain Village. The location is a little bit far from the main station. However, the hotel have shuttle bus service and we could arrive the destination smoothly. The room is clean, the free hot spring (onsen) is good, the buffet-style breakfast is not bad, and the staff is very friendly. Overall, it's a nice stay.
El edificio está limpio y limpio.
Las grandes piscinas públicas están equipadas con un conjunto de cosméticos de tres maderas para la atención de la piel, lavado de pelo y cuidados.
El baloncesto, el carril de fuera, el bar de autobús en el interior son tarifas adicionales, como una opción.
El personal es amable y cómodo.
The hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an ”international crew” but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
La ubicación del hotel es relativamente inmediata, pero hay coches de coche gratuitos, la noche está mal con el desayuno, hay comida fresca, hay un par cercano, el personal del hotel es muy invitado
En la isla de Transhuang, el hotel conducía al estacionamiento del puerto, luego movió el equipaje y se desconfortaba en ir a lluvias fuertes mientras se quedaba, pero el hotel estaba caliente y la calidad de la comida estaba equivocada.
En cualquier caso, el servicio del personal del hotel es muy bueno y puedo vivir cómodo. Como Nabana no Sato y Nagashimasparland han establecido las zonas de entrada, puedo disfrutarlo plenamente con un plan que sea amigable con la cartera. Sin embargo, el autobús de la aldea de Nabana es un paquete de viajes, pero es difícil entender que el tiempo de alojamiento se reduzca a la cena. Espero tener una explicación más educada. Además, estoy muy satisfecho!
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9,1/10
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SsMmmm_n@@The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children.
The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests.
After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information.
The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements.
The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer.
In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.
UUsuario invitadoThe hotel is very overpriced for an old facility. We booked an oceanview room but the windows are blocked with bars and can barely be opened. Our room on the second floor could barely see the ocean. Furniture and decoration scream OLD.
Most front desk workers are not Japanese. They claim to have an ”international crew” but the problem is they don't know much about Japan. When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country. On the other hand, the restaurants only have Japanese workers and no one speaks English. We booked an 8-course dinner. The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese. The menu is in Japanese only.
This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD. It's not a foreigner friendly hotel and way overpriced for what it is.
JJonasEs un antiguo hotel tradicional que tiene una relación de rendimiento de precios extremadamente buena. El personal es extremadamente amable y prematura, además, la zona es extremadamente tranquila y las habitaciones son enormes para el precio
UUsuario invitadoBooked this as a side trip from Osaka to escape the city and have some quiet time.
Set in a tiny village in the middle of a mountainous & forested area alongside a beautiful river with tons of waterfalls, very picturesque and perfect for walking around.
The hotel itself is immaculate with great amenities including large bathing areas.
Food was incredible and service was top-notch with staff that were always friendly, helpful and eager to please.
Would definitely recommend to anyone wanting an authentic Japanese-style onsen hotel in a tranquil setting.
RRonThe hotel suite is 100m2 and is huge . Our suite was with 3 futons, perfect for 3 gentlemen. The huge bathroom was well supplied with the nicest cosmetic amenities and fluffy towels.
Everything in the refrigerator was free, even wines. However we did not consume any. The Club lounge on the fifth floor was already well supplied with all kinds of snacks, beverages and wines, open from morning to late night.
We had a Japanese breakfast on day and a western breakfast on the second day. Both were excellent.
UUsuario invitadoStay for one night to visit the Shima Spain Village. The location is a little bit far from the main station. However, the hotel have shuttle bus service and we could arrive the destination smoothly. The room is clean, the free hot spring (onsen) is good, the buffet-style breakfast is not bad, and the staff is very friendly. Overall, it's a nice stay.
UUsuario invitadoEn cualquier caso, el servicio del personal del hotel es muy bueno y puedo vivir cómodo. Como Nabana no Sato y Nagashimasparland han establecido las zonas de entrada, puedo disfrutarlo plenamente con un plan que sea amigable con la cartera. Sin embargo, el autobús de la aldea de Nabana es un paquete de viajes, pero es difícil entender que el tiempo de alojamiento se reduzca a la cena. Espero tener una explicación más educada. Además, estoy muy satisfecho!
UUsuario anónimoLa habitación es amplia y limpia con terraza, la habitación de paisaje marino ve la hermosa Zhimo es encantadora y de alto precio. Aunque la comida es una cocina, tiene características muy especiales y muchas opciones.
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