Hoteles con Spa en Gran Mánchester, Reino Unido

During my recent stay at this hotel, I found the overall experience to be enjoyable with top-quality fittings and furnishings. However, there were areas that required improvement. The hotel itself is pleasant, but enhancing the service and room cleaning would significantly improve the guest experience. A standard room was paid for but a disability-accessible room was provided. We requested to change it to a standard which was done immediately without any questions. No water bottles were provided in the room initially; they were only given on request and only two small bottles were provided. Additionally, the room cleaning service was unsatisfactory. Despite requesting it twice over 4 nights, the cleaner only changed the sheets once and neglected to take out the bins vacuum, replace towels or clean the bathroom. This was particularly disappointing given the length of my nearly week-long stay. The breakfast was beautifully presented with various options but unfortunately remained the same every day lacking any variation. Some areas were particularly poor. For instance, the scrambled eggs had a distinct smell and were overly watery. Adding tomatoes or simply varying the options every few days would have improved the experience. One concern we had was the cleaning team. Twice the cleaner used his universal card to enter our room without ensuring no one was present. My partner was in the shower and our young baby was asleep. We heard a knock but were unable to reach the door in time. Upon reaching it we realised he was already entering. This occurred twice and on the following day we decided to chain the door for privacy reasons. In other hotels we have stayed in, privacy is of the utmost concern for staff and they would never even risk opening someone’s locked door without making sure. A better system needs to be in place here.

No hay estacionamiento en este establecimiento y no hay desahuciamiento disponible en momentos en que sus camiones de mantenimiento y entrega pueden tomar el pequeño espacio cortado en el piso delantero. Las habitaciones son limpias, pero el decorado es un trabajo de parche a lo largo de todo. El ruido del tranvía es horrible y a lo largo de la noche como las ventanas no sonoproof. En nuestra habitación el calefacción estaba fuera de orden y se pusieron en su lugar radiadores llenos de aceite. Los equipos de televisión tienen la opción de canales de televisión o de conectarse al teléfono: el mal aire impidió ver la mayoría de los canales y la televisión sólo conectada a los androides del personal y no a nuestros iPhones. No hay opciones para aplicaciones como youtube o netflix y los niños tienen que divertirse en su tablet. La sala majestuosa de sus fotos no estaba a ningún lado.

La habitación era espaciosa y, aunque el baño era relativamente pequeño, tenía una clara separación entre zonas húmedas y secas, lo que hizo la estancia más cómoda. El hotel está muy cerca de la parada de tranvía de Deansgate, lo que facilita mucho el transporte. La puerta de la habitación no estaba bien insonorizada; me molestaba el ruido del exterior cuando intentaba descansar por la mañana.

I stayed at the Mercure Manchester Norton Grange Hotel & Spa for three nights over a weekend and honestly had a great time. The spa facilities were spot on. the pool and jacuzzi were lovely and they’ve also got a steam room, two saunas, an aromatic room and even a cold room. Plenty to keep you relaxed. The location is really peaceful with nice views over the fields. you might even catch a glimpse of goats or sheep wandering about. The room itself was clean. tidy and spacious. I had a standard privilege room and it was perfect for a short stay. The bathroom was a good size too. Even though the hotel only has two floors, they’ve still got two lifts which was handy. The spa facilities are open for a good chunk of the day and there’s no strict time limit on using them which I really appreciated. I booked through a third party with breakfast included, but it didn’t show on the hotel’s system. The staff were really friendly about it though and sorted it straight away after I showed my confirmation. Breakfast was decent. nothing over the top, but a good standard hotel breakfast with everything you’d expect. Parking is free and there’s loads of space, you just need to register your car on the tablet at reception. Overall, a very pleasant stay and all positive from my experience. I’d happily go back.

It’s not 5 star… Probably a hard review to write, if it had a title it would be “imbalanced” Food and drink were excellent and service staff in both areas were on point  Front of desk were a mixed bag but again majority were on point, had 2 rooms(1 an upgrade) both had tired woodwork and fittings that fell apart and a mini bar (empty) with the fascia falling off You pay 5 star prices and don’t get 5 star package, arrived early so was ok not getting my room but to sit and watch in excess of 50 people get checked in after me and still not get my assigned room after 3pm is poor at best  Upgraded to a suite when we complained about the overall room and experience after being told our original room is an held as an upgrade for others but I had already paid for this level of room may months ago… Breakfast, food and in restaurant was superb but was challenged at the front as they had no record of my having already prepaid for breakfast which I then had to show them proof from my booking details  We felt judge on arrival which made us feel uncomfortable and felt like as we hadn’t booked direct then we were held back in room allocation  We won’t be back as stayed in much better hotels in the area at a much cheaper price, as said “imbalanced”

Stayed here before our morning flight and it was great. Couldn't get a better location, since it's inside the terminal complex. We stayed in a runway view room and it was cool to see the planes landing and taking off, and it wasn't much extra for the runway room compared to a normal. Staff were lovely at check in and the room was comfy and completely silent.

El hotel está muy bien situado, y el hotel está muy bien situado. La habitación era agradable y cómoda, gran piscina , sauna, gimnasio y la ubicación es tranquila. También grande café, vale la pena mencionar. Seguramente se quedará otra vez

A great place to stay over! Nice clean and and well taken care of..gentleman at night was friendly when checking in and helpful with access to spa facilities

La habitación es grande, adecuada para que viaje una familia de tres personas. También hay una mesa redonda y 2 sillones, los cuales se pueden usar para sentarse y relajarse. Está muy cerca de la estación de tren y al otro lado de la calle. Se tarda unos 10 minutos en llegar al centro de la ciudad. Generalmente es conveniente guardar el equipaje después del check-out.

We had a truly wonderful Christmas Eve stay at The Lowry Hotel. From the moment we arrived, everything felt special. Our room was absolutely beautiful — spacious, stylish, and perfectly prepared for a festive getaway. Breakfast the next morning was delicious, with plenty of choice and great quality throughout. It was the perfect way to start Christmas Day. We genuinely enjoyed every moment of our stay. Thank you to the team at The Lowry for making our Christmas Eve memorable. We can’t wait to return.