Hoteles con piscina en Luisiana, Estados Unidos

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

Cuando entré en la habitación, el olor innegable de orina perfume el aire. Busqué la fuente y, mientras estaba en la cama, la encontré. Era el MATTRESS!!!!! ¡Pido que nos ponga en otra habitación, que fue acompañada de una disculpa. En la otra habitación, huele menos como la orina. Sin embargo, levanté la alfombra y me di cuenta 2 sucias, Quiero decir sucias, SOCKS que habían estado allí desde quién-sabe-cuándo!!!! Esto significa que las hojas no se limpiaron, tampoco!!!! Teníamos que irse!!! Esta fue una excursión de emergencia y nunca volveremos a ir aquí!

Ubicación, instalaciones, limpieza y servicio, excelentes.

We had another amazing stay at ”Comfort Inn & Suites”. It's in a very convenient location - service station, restaurants, Walmart super store and shopping mall all within 5 min. The room was clean, modern, and spacious. There was a fridge-microwave in our room. We were just a 20 minute drive to New Orleans. The front desk staff was very professional, accommodating and nice. They made me and my guest feel valued and appreciated. We had another great stay, and as you can see we definitely stayed again. Lol!

El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

La habitación era limpia, espacial y la recepción era rápida, pero no nos informó de que no sería posible hacer el mantenimiento diario. El hotel tenía una piscina, pero no nos informó de que había una tarifa. El personal de mantenimiento de la noche tuvo que reemplazar el equipo completo, la forma en que se montaba no podía asegurar el nuevo equipo completo y dijo que el equipo de mantenimiento del día se ocuparía de él. Nunca lo hicimos, aunque nos dijimos a la mesa delantera sobre la situación. El hombre de mantenimiento nocturno intentaba arreglarlo pero no lo podía hacer, así que dijo que dejaría una nota para la tripulación de mantenimiento del día para asistir a ella. El secador de pelo tenía cosas adhesivas por toda la manga. Muchas de las áreas de venta no estaban abiertas el martes y el miércoles. Su fin de semana. Sólo sucedió que los días que estuvimos allí. ****** era lo suficientemente grande con muchas máquinas. No hay entretenimiento nocturno como en otros ******s.

El típico hotel de la ciudad de Huangjiang en Estados Unidos: cerca de las atracciones (en la calle francesa); el estacionamiento es un autocar; la puerta es pequeña (servicio en N); las instalaciones del hotel son relativamente viejas (hotel antiguo)

Todo lo demás estaba bien, el aparcamiento era caro. Pero esto no es un problema con este hotel, pero el estacionamiento es caro en toda la ciudad. La ubicación del hotel es buena, a diez minutos a pie de la zona de habla francesa.