La vuelta a Dar es Salam está cerca.
El edificio del hotel tiene un sentido histórico.
La habitación es grande y la ventana es el panorama del mar.
El desayuno es muy bueno.
El restaurante está en el balcón del mar.
Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill.
Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.
В целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.
La recepción ofrece una habitación que ya está en la habitación. A las 23:00 de la noche, cuando terminamos de estar, abrimos la puerta, ya había un hombre de mediana edad que estaba dormido en la cama, el hombre estaba espantado y muy enojado, y también nos sorprendió y nos sentíamos muy espantados. La recepción se disculpó por esos malentendidos y no nos disculpó.
Después de cambiar de habitación, nuestra habitación doble se ha cambiado a una habitación grande. El hotel no explicó esto. Debido a la profundidad de la noche, renunciamos a cambiar de cama.
Hay un sabor de salchichas en la habitación, y una botella de agua mineral terminada, que no se limpia. Hay muchos voladores en el restaurante durante el desayuno.
Me siento muy descontento por esta experiencia de vivienda.
Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.
Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.
I stayed at this hotel upon arrival and departure from Zanzibar. The first time it was a short and enjoyable stay. Unfortunately, during my second stay I was upgraded to room 301, which is large and overlooks the swimming pool, but it needs maintenance, especially the bathroom, which needs immediate maintenance. It is a very noisy room, as you can hear the sounds of the elevator and the water pump. The furniture is luxurious, but old and needs to be upgraded. The location is excellent, overlooking the port, but the entrance to the hotel is on a potholed street. The staff is friendly and respectful.
Las sábanas eran horribles, probablemente de fibra acrílica o sintética, y hacían bolitas. El personal del hotel fue amable, pero la recepción podría ser más eficiente. El hotel está bien ubicado, con muchos hoteles cerca. Si no tienes prisa, puedes buscar otras opciones. No vale la pena el precio y no se puede comparar con hoteles más al norte.
Avanguardias: Hotel situado en el puerto, lo que permite hacer la ciudad a pie. El cuarto es hermoso y espacioso y el baño era en general limpio. El personal es muy agradable. El desayuno es bastante bueno (sobre todo los platos de la tarjeta de huevos) y la única cena que hemos tomado allí fue excelente. La vista desde el techo es maravillosa.
Desventajas:
El barrio es muy ruidoso y la habitación (303) estaba bajo el restaurante del techo, por lo que había mucho ruido hasta al menos las 23h y a partir de las 6h de la mañana.
Aunque el baño estaba limpio, encontramos dos cafardos.
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
Muy bueno
49 valoraciones
8.6/10
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8.6/10
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UUsuario anónimoI have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
HHariI stayed at this hotel upon arrival and departure from Zanzibar. The first time it was a short and enjoyable stay. Unfortunately, during my second stay I was upgraded to room 301, which is large and overlooks the swimming pool, but it needs maintenance, especially the bathroom, which needs immediate maintenance. It is a very noisy room, as you can hear the sounds of the elevator and the water pump. The furniture is luxurious, but old and needs to be upgraded. The location is excellent, overlooking the port, but the entrance to the hotel is on a potholed street. The staff is friendly and respectful.
YYon-iiiRoom, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
VVladislavВ целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.
UUsuario invitadoEl hotel está situado en la ciudad de piedra, el coche puede conducir al estacionamiento exterior, tiene instrucciones de la tarjeta de carretera, es bueno encontrarlo, de un hotel a la orilla del mar, durante cinco o seis minutos. Eso es que el desayuno del hotel no tiene nada que comer. El restaurante está en el piso superior, mirar fuera por ahí es una casa privada sencilla y baja, y no puede ver el mar, no tiene el efecto en la foto de propaganda del hotel. Sinceramente, sólo he visto la belleza del restaurante en la foto de propaganda del hotel.
UUsuario invitadoVery nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.
UUsuario invitadoLovely hotel, room was very clean and bed was comfortable. Staff were very friendly. My safari was cancelled and the staff provided other tour options, many thanks for that!
There is no phone in the room, I'd like to suggest even having a pager in the room would be helpful. Also no wifi in the room I think that should be an option.
The food was great and I enjoyed my stay, would definitely recommend!
UUsuario invitadoFabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.
LLeidingchaishaoLa habitación era bonita y limpia. El servicio es bastante bueno y proactivo. El ambiente es genial. También está el único restaurante chino en la isla Sang, a 300 metros, lo cual es muy rentable. Recomendado. Sin embargo, la observación de delfines y la isla prisión recomendadas por el hotel son relativamente caras, así que si es posible, busque afuera.
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