Hoteles con piscina en Prefectura de Kanagawa, Japón

Suponía que sería un día de cumpleaños en un hotel 5-star En el final me sentí como quedarme en un hotel ordinario 3-star. I’d say even a 3-star hotel in Tokyo just before is better. Si tiene algunas solicitudes especiales, por favor, reserve directamente con el hotel, no reciben mensajes de los agentes El servicio de escritorio frontal es normal sin calor. Si necesita reservar la limusina del aeropuerto, por favor hazlo tú mismo en línea ya que el personal no lo hará por usted La única cosa que vale la pena mencionar es la ubicación perfecta para participar en actividades en el Pacífico, de lo contrario está lejos de la mayoría de los lugares de interés.

Gracias a las reseñas de otros huéspedes que mencionaron el transporte, el viaje desde Odawara hasta el hotel fue un poco complicado, pero una vez que llegamos, sentimos que la elección fue totalmente acertada. La ubicación del hotel es excelente, con vistas a la montaña desde la habitación, que además es limpia y ordenada. El helado gratis del hotel estaba delicioso y era ilimitado, lo cual es digno de elogio. El desayuno era abundante y el bufé de la cena era muy bueno, con sashimi y anguila a la parrilla ilimitados. ¡Incluso tenían una langosta deliciosa! La variedad de bebidas también era ilimitada. Esa noche, disfrutamos del onsen al aire libre frente a la cascada y los árboles, y tenerlo todo para nosotros fue muy agradable. ¡El servicio de transporte del hotel es muy conveniente! El personal fue muy atento y detallista, con una actitud excelente y explicaciones claras. Aparte del inconveniente del transporte, todo fue maravilloso.

¡Nuestra estancia fue fantástica, sin duda la mejor opción para visitar Yokohama! La ubicación del hotel es inmejorable, a pocos minutos a pie de la zona comercial de Minato Mirai, la estación de metro y las vistas al mar, lo que facilita tanto el transporte como las compras. La habitación estaba impecable, con un diseño muy moderno, la cama y las almohadas eran muy cómodas, y las vistas a la ciudad/puerto eran excelentes, creando un ambiente general relajante y confortable. El personal fue extremadamente amable y atento, haciéndonos sentir como en casa. El desayuno ofrecía una gran variedad de opciones, tanto orientales como occidentales, y nos encantó. Las instalaciones son nuevas, y hay muchos restaurantes y cafeterías cerca, lo que nos dio mucha libertad para organizar nuestro itinerario. Ya sea para parejas, familias o viajes de negocios, este hotel ofrece una excelente relación calidad-precio. ¡Lo recomiendo encarecidamente a cualquiera que planee ir a Yokohama!

The main reason to book this hotel is the magnificent view from the room. It is genuinely breathtaking, and waking up to such a view is an absolute pleasure. Unfortunately, that is where the positive aspects of my short stay at Kamakura Prince Hotel come to an end. The problems began the moment we checked in. We arrived a little after 5 p.m., only to discover that the swimming pool—the second reason I had booked this hotel in the first place—would be closing at 6 p.m. Unsurprisingly, we had no chance to use it that day. The next issue we encountered was the complete lack of even a basic command of English among the front desk staff. And yes, I am perfectly understanding when people do not speak English. However, there is one important exception: hotel employees whose job is to interact directly with international guests. Once we got to our room, it was clear that it had seen better days. The furnishings are beginning to show their age, although the room itself remains perfectly pleasant. And, of course, it is impossible to overlook the spectacular view of the ocean waves. The following morning, we decided to make another attempt at using the swimming pool. However, the staff tried to explain that we needed some sort of tickets to enter the pool—even though access was included in the room rate. This was the first time anyone had mentioned these tickets to us. After about five minutes of confusion, we were eventually allowed in, only to discover that the pool was freezing cold. Unsurprisingly, after swimming a couple of laps, we got out. As a final touch, the hotel also gently reminded guests that slippers were not to be worn around the property and that tattoos should remain covered at all times. While I understand and respect that these are the hotel’s policies, they certainly added to the rather rigid atmosphere of the stay. During check-out, the front desk staff did not ask how our stay had been. Instead, the entire farewell consisted of the remarkably concise: “No extra pay, goodbye.” A little on the dry side.

The direction from minatomirai station to hotel wasn’t clear, resulting we have to walk one big round to the hotel. After seeking staff advise, we then know the correct way. The room and toilet was big and spacious. The bathroom has separate bathtub, shower room and toilet which we like it. The room has balcony which has a very good view of the sea and amusement park. It is just 5 mins walk to the amusement park, cup museum and world’s porta shopping mall with a lot of anime figurines and claw machine. It’s a good time to take a break before heading to Tokyo. From our room, we can even see both Tokyo tower and skytree. The staff are helpful and there is even luggage delivery service which I had arranged and paid a fee to have it delivered to my Tokyo hotel. Highly recommended this hotel.

Our stay at this luxury ryokan was simply magnificent in every aspect: the service, atmosphere, grounds, cleanliness, and the genuine care and attention to detail were all exceptional. From the moment we arrived, we were treated with the utmost reverence and attentiveness, making us feel like honored guests and part of the ryokan family. As Russian guests, we were particularly impressed by the thoughtful arrangements made for our comfort. A Russian-speaking concierge was provided for check-in and orientation, and our waitress had made special preparations to explain the nuances and flavors of each dish in Kaiseki cuisine to us in Russian – a truly considerate touch that greatly enhanced our dining experience. The ryokan's dedication to guest satisfaction extended beyond the expected. When we mentioned visiting a nearby museum (a mere 2-minute drive away), the hotel immediately offered us a complimentary transfer in a Mercedes S-Class. This gesture, like everything else, felt genuinely heartfelt and was provided entirely free of charge. The onsen (hot spring baths) were superb, and our room, along with the overall tranquil and authentic atmosphere, was perfect. This experience has left a profound and lasting impression; you will forever hold a special place in my wife's and my hearts. We would like to extend special and heartfelt thanks to AJARA and ROSA for their outstanding service and remarkable sensitivity to our cultural background and Russian language needs. Your efforts made our stay truly unique and deeply appreciated.

El alojamiento está a poca distancia a pie de la estación de Hakone Yumoto. Es limpio, espacioso, tiene un onsen privado, es muy cómodo e incluye desayuno y cena buffet. En resumen, le doy una puntuación perfecta 🤩

Great Hotel with a stunning view. The service was great and we were welcomed in English, so check in and check out were not a problem. Staff was also really helpful when we had questions. Only thing to consider might be, that the Hotel is not easy to reach. We have to walk around 15 minutes by foot from the bus stop on the road. I believe there are shuttles but we didn't use it. For us it was no problem but might be difficult for older people or with little babies. Also we heard steps from the room above us in our room and people talking from rooms next to us while in the private onsen, since the terraces are basically next to each other. I recommend to eat outside since there are many great and affordable options in walkable reach. All in all, very nice stay and I can only recommend.

Aunque este hotel está un poco alejado de la zona de Hakone, las habitaciones son espaciosas, el baño es grande y está junto a una hermosa cascada. El precio más alto lo vale.

El personal se mostró indiferente y parecía discriminar a los chinos. A pesar de la reputación del hotel de discriminar a quienes no pueden alojarse en las últimas habitaciones, insistieron en asignarnos una de ellas, ubicada en la planta baja y sin vistas. La experiencia en el onsen (aguas termales) no fue tan buena como en otros hoteles con este tipo de instalaciones; aparte de la vista al jardín, todo lo demás estaba mal organizado. Antes de ir a Hakone, me alojé en dos hoteles con onsen cerca del monte Fuji, donde el servicio y las comodidades eran excelentes; no encontré esa misma calidad en este hotel.