Simple but lovely hotel. Right in the centre of all the local amenities. Loads of parking available right outside the front of the hotel. Get yourself in the coaster opposite the hotel live singers and cheap drinks in the daytime.
Hotel cerca de City Centre,LiverpoolUn 66.7 % de los viajeros escogen esta zona
UUsuario invitado2024.02.04
Las habitaciones están limpias y son cómodas. Se pueden escuchar los anuncios de la estación de tren que no nos despertaron pero sí nos impidieron volver a dormir.
Hubo algunos problemas esta mañana con el corte del agua al azar y la electricidad en una de nuestras habitaciones dejó de funcionar durante unos minutos la noche anterior.
Tomamos bebidas y comida en el bar Castaway y estaban bien, pero el servicio fue lento: ¡solo 1 personal del bar durante la hora feliz un sábado por la noche!
Me encantaría volver a alojarme en el transatlántico, pero espero que se solucionen los pequeños fallos. xx
Due to refurbishment, they were no evening meal and entertainment when we arrived. So we went to the Prince of Wales Hotel and had our evening meal and the entertainment was very good.
The room was very nice at the front view the bed was very comfortable at The Clifton Royal
Hotel cerca de City Centre,LiverpoolUn 66.7 % de los viajeros escogen esta zona
UUsuario invitado2025.01.26
Reservé una habitación con cama doble para 2 días, pero antes de llegar el primer día, vendieron la habitación para el segundo día a otra persona... Finalmente, después de que se negaron a reembolsarme, me dieron una cama individual. ¡Qué desastre!
Hotel cerca de City Centre,LiverpoolUn 66.7 % de los viajeros escogen esta zona
UUsuario invitado2025.12.08
Hi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson
Hotel cerca de City Centre,LiverpoolUn 66.7 % de los viajeros escogen esta zona
MMoxiaoya2025.06.13
En general, es un poco decepcionante.
La casa de York, que vivió en el indígena, aunque la habitación era pequeña, era relativamente rica, y la sensación era que la triple línea de la tendencia era común, no era una tendencia, y la tendencia era relativamente rica en color.
Recupere la habitación.
Las minibares son gratis, con pequeños platos y bebidas, o con sinceridad.
El desayuno tiene un punto único y una zona de autobús, todo es simple.Los huevos de Benny siguen siendo buenos. Puede comer.
Los servicios también son más fríos.
A Memorable Birthday Celebration
Rating: ★★★★★★★★★★
I celebrated my birthday at the Titanic Hotel , and it was truly an unforgettable experience. The outstanding service, coupled with thoughtful touches like a birthday card and complimentary chocolates, made my day truly special.
The luxurious room provided a comfortable and elegant space to relax and enjoy my stay. What's more, the hotel's spa is undoubtedly one of the best I've ever visited. The attention to detail and quality of treatments were second to none.
The view from my room was breathtaking, overlooking the water and offering a glimpse of the hotel's beautiful luxury apartments. I highly recommend this exceptional hotel for any occasion, as it offers an unparalleled experience that goes above and beyond expectations.
On arrival, the receptionist was pleasant. No issues directing me to my room. However, once in the room, when trying to open the window, the top handle broke off in my hand. The cold water for the sink was not working, so I had to use a shower for cold water. There were also stains in the pillow. The TV had no service, and although I informed the receptionist but nothing was done. I was advised that they would inform the manager.
Overall, for a night stay, it was ok, but I will not be staying here again.
Hotel cerca de City Centre,LiverpoolUn 66.7 % de los viajeros escogen esta zona
UUsuario invitado2026.01.13
Early check in was made available for us after contacting the hotel. Pillows/mattress in the room were extremely firm which wasn’t great but location and value for money was there from what we had paid.
I will start my review by saying the staff were very helpful and can only work with what they have. Our check in was fine but on getting to our room it was like a fridge and the heating was very poor and even after being on for an hour or more was barely warm. We had to get a connector heater which was broken!! We had to prop it up with part of the hair dryer. The draft at the window was like a gale force wind. The room was well showing its age there was no mirror over the dressing table/desk. And the curtains were thread bare. The swimming pool was OK but the steam room and jacuzzi was not working. I was expecting a lot more from a mercury hotel. We were very disappointed.
Muy bueno
125 valoraciones
8,3/10
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7.4/10
JJay-PeeMy Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
AAbishaOn arrival, the receptionist was pleasant. No issues directing me to my room. However, once in the room, when trying to open the window, the top handle broke off in my hand. The cold water for the sink was not working, so I had to use a shower for cold water. There were also stains in the pillow. The TV had no service, and although I informed the receptionist but nothing was done. I was advised that they would inform the manager.
Overall, for a night stay, it was ok, but I will not be staying here again.
UUsuario invitadoReservé una habitación con cama doble para 2 días, pero antes de llegar el primer día, vendieron la habitación para el segundo día a otra persona... Finalmente, después de que se negaron a reembolsarme, me dieron una cama individual. ¡Qué desastre!
UUsuario invitadoEl hotel está muy bien situado en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool, en el centro de Liverpool
Gracias Trip.com por la oferta
LLucy KendrickI have stayed at The Pullman before and had no issues, however this time we were not overly impressed.
I paid for a king room, but when it came to the evening we soon discovered we had been placed in a room with a zip lock bed which had not been connected, causing there to be an uncomfortable and noticeable gap between the 2 singles. There was also dried blood on the sheets.
We spoke to reception and we were offered an alternative room with a king sized bed.
Unfortunately, the room we were placed in was directly above the arena where a rave was taking place meaning the bass reverberated around the whole room until approx 11pm.
We had been out for a meal on the docks, and upon returning to the hotel we were met with rave goers slumped in the doorway, and a guy urinating outside one of the entrances, as well as groups fighting directly outside and gathering in the hotel bar/foyer.
Not a great experience at all!
UUsuario invitadoEsta es la segunda vez que me alojo en este albergue, pero esta vez me alojé en una habitación de 4 camas. El personal es agradable y siempre tienen que llevarme a la habitación, ya que no me dieron una tarjeta con llave para entrar. Hay un armario en la cama donde se puede poner un equipaje pequeño. Puedes llevar un candado para cerrar el armario. El agua entra bastante y la cama es buena para dormir, pero la calidad del sueño depende de cómo duerman tus vecinos. No puedo quejarme por este precio. Muy buena ubicación, ya que hay muchos restaurantes, bares y la estación Liverpool Lime cerca.
UUsuario invitadoLa habitación de la habitación es muy buena. la limpieza fue la primera noche, el desayuno fue abundante, la matrícula en la habitación era en realidad una de las matrículas más cómodas del hotel que he permanecido en y pensé que nos daría una linda noche de descanso antes de nuestro festival pero en el mal La habitación está muy bien, pero no es muy fácil. No se detiene, puedes oír todo el coche, cada camión, cada moto, cada cuerno cada motor zoomando toda la noche! apenas dormimos un pico!! Se nos rompió el día siguiente. El hotel está muy bien situado, pero no hay nada que pueda hacer. They know this is a issue and have been trying to get something implemented from the company to solve this issue as it's not just us who have complained about this .. Y desgraciadamente no me quedaría aquí hasta que se resuelva el problema y tuvieron las ventanas triples para reducir el ruido de lo contrario preferiría reservar otro hotel sin los problemas de ruido para poder descansar una buena noche ..
UUsuario invitadoReally lovely hotel , beautiful big rooms with a comfy bed , all you need with a fridge, hairdryer and even robes. Breakfast was cold so I would not recommend that but hotel is great and shops and fast food venues 5 minutes walk away.
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
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