Hoteles con piscina en Prefectura de Hyōgo, Japón

对不是日本人完全不友善的酒店 Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude. Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in. When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all. I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy. There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup. Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special. Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.

La habitación es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limp El paseo a la humie lleva alrededor de 18-20 minutos, incluso los más cercanos Starbucks nos llevaron alrededor de 10 minutos+ bajo el sol caliente.

平日に行けば、すいているだろうと思ったが間違いだったみたいです。 とちも混んでいました、やはりみなさん知っているのでしょう 良いホテルであることをロケーション、食事、清潔感どれを取っても満足出来るホテルでした。 また行きたいホテルです。 おすすめですよ^_^

Very nice Japanese hotel with good service and facilities (public hot spring bath where women and men are separate and several private hot spring baths that I recommend to book in advance). We also had an amazing massage in the hotel spa. The down side would be that the hotel doesn't offer western beds (only Japansese futons) and that the personnel doesn't speak very good English (but are very nice and are trying their best to help)

Ana Crowne Plaza Kobe is a very good hotel located just next to Shin Kobe Station and is accessible via B3. There's a 100 Yen shop and a supermarket at B3 before taking the lift to the hotel lobby on level 4. I parked on level 7 and overnight parking is 1500 Yen and pay at the front desk before checking out. The Herbs Garden ropeway is just beside the hotel and the discounted ticket is 2300 Yen but 2500 Yen on site. Hotel staff are professional and friendly. Booked a smoking room by mistake and for non smokers, it's better to book a non smoking room because while there's an air purifier in the room and air freshener available, it's still not so pleasant. It's not the hotel's fault though. Breakfast is great. By the way, IHG members are given a late check out up to 1 pm.

The hotel is not located near bus station and transportation is required to the hotel. If you cannot contact the hotel for the transfer (like our case) head on to the tourist information centre and they will help you to contact them for the transportation. Check in is strictly after 2pm, but they will offer to take your luggages to the hotel first while you explore around the Arima Onsen vicinity. Contact them again via information centre when you are ready to check in to the hotel. We were greeted by a lady that dressed up in kimono and guided us to the check in counter. The room is spacious and clean. The view is spectacular and you can hear the birds chirping here and there. The environment is totally pleasant and peaceful. The onsen is very therapeutic and our body feel rejuvenated after soaking. As we opt for room-in Kaiseki dinner, we are able to enjoy full privacy while eating the sumptuous course of dinner that serves by a friendly lady attending to us. In all, it is a great experience.

We had a wonderful stay at Kobe Meriken Park Oriental Hotel. The highlight was definitely the breathtaking view from our private balcony. Overlooking Kobe Port, it was the perfect place to relax, especially during sunset and at night when the city lights reflected beautifully on the water. The room was spacious, clean, and very comfortable, with everything we needed for a pleasant stay. Waking up to the sea view each morning made the experience even more memorable. The buffet breakfast were another standout. There was an impressive variety of Japanese and international dishes, all fresh and delicious. The generous buffet spread catered to different tastes, making every meal enjoyable. Getting around was also very convenient. The hotel provides a frequent complimentary shuttle bus to downtown Sannomiya, making it easy to explore Kobe without any hassle. Overall, this hotel offers beautiful waterfront views, comfortable accommodations, excellent dining, and convenient transportation. I would definitely recommend it to anyone visiting Kobe and would happily stay here again.

The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience. The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight. The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.

安藤忠雄らしいコンクリート建築。 無駄な動線も多いが、建物に人が合わすという点も安藤忠雄らしさが感じられる。 他にはないホテルです。 水回りもtotoで間違い無し。 朝ごはんも美味しかった！ 何よりも安くてビックリしました。また淡路島来たら泊まりたい。

This hotel really had everything. All the amenities, a lot of boutique shops inside and even a 24/7 familymart in the ground floor! An Amazing 360-view bar on the top is definitely worth visiting at just 1000¥ with a small bottle of wine or fizzy drink included. The city view was amazing (see pic). The rooms were very big, fairly priced and generally modern and tasteful.