Hoteles con piscina en Jilin, China

What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back.

Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.

酒店人員服務態度非常好，辦好入住一直給送到房間，早上去吃早餐，路上遇到服務人員一直帶路到餐廳門口。晚上去泡温泉同樣給送到温泉門口。房間整潔乾淨舒適衞生。酒店環境非常好，路對面就是美人松廣場，對於未婚男士來説抱一抱美人松説不上就會給你帶來一場造化抱得美人歸。距離長白山遊客集散中心也很近，開車不到10分鐘，酒店停車場很大且免費。 室外露天温泉體驗也超棒。

This is an older, standard five-star hotel, but it feels somewhat outdated by today’s standards. One disappointment was that there is no complimentary laundry service for guests. The room service menu is available in Chinese and Japanese, but I believe offering it in Chinese and English would be more practical and convenient for a wider range of international guests. The room amenities are also quite dated. The TV is old, and the hotel lacks many of the modern in-room technologies that guests now expect, such as smart TVs and integrated electronic room controls. Overall, the hotel is clean and functional, but it would benefit from updating its facilities and improving the international guest experience to better match the expectations of a five-star property.

Acabo de regresar del Crowne Plaza Resort Changbaishan y ¡lo pasé de maravilla! El lugar es precioso, la comida estaba riquísima y el servicio... ¡simplemente increíble! ¡Un saludo especial a nuestra recepcionista y a Moon Moon! Fueron tan amables y serviciales durante toda nuestra estancia 🥹❤️ Hicieron que todo fuera muy cómodo y sin contratiempos. ¡Se notaba su dedicación y cariño al 100%! Respondían rapidísimo (casi al instante) y atendieron todas nuestras necesidades 🥹 Nos ​​sentimos muy bien atendidos todo el tiempo 🥹🥹 ¡Crowne Plaza, por favor, denles el reconocimiento que se merecen! 😍 Si planean un viaje a Changbaishan, ¡les recomiendo muchísimo este lugar!

Recommended! The staff were very helpful even few weeks before our check in date. Managed to communicate with the staff via we chat. They helped to arrange for our activities there together with the transportation. They suggested activities to be done and update us from time to time. Communication was easy. Rooms were clean. As we came at the end of season, feels like a private place for us, less crowd. Ski and hot spring package was a bonus. Glad that Jack made us more comfortable!,kudos to jack

The Chang Bai Shan hot spring hotel is a great hotel and I would highly recommend it to anyone that wants to visit! They have public hot spring pools that are clean with great amenities.  Around the hotel there is a ‘walking street’ with a great selection of shops within walking distance of the hotel, with a grocery store, a couple of restaurants and a gift shop.

I recently stayed at this hotel, and it truly exceeded every expectation. From the moment I arrived, the staff welcomed me with genuine warmth and professionalism, making the entire experience feel effortless and relaxing. The check-in process was smooth, and every team member I interacted with was attentive, friendly, and eager to help. The room was immaculate—beautifully designed, exceptionally clean, and thoughtfully equipped with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and the quiet atmosphere allowed for perfect rest. Housekeeping maintained a very high standard throughout. The hotel’s facilities were also outstanding. The dining options offered delicious and fresh meals, and the breakfast selection was especially impressive. The gym and pool areas were well maintained, creating a great environment to unwind. One of the highlights of my stay was the attention to detail. Whether it was the swift response to requests, the warm greetings from staff, or the overall cleanliness and organization, everything reflected true hospitality.

We had an excellent stay in Homm Changchun Beihu. From the moment we stepped into the hotel, the lobby was very tastefully decorated, and staff was available to attend to all our needs. The hot spring was very relaxing, with both indoor and outdoor pools. We really enjoyed the ethnic photography session as well, and topped up for extra photos as it was very professional. Overall, a very pleasant and memorable stay in Changchun!

I recently had a wonderful stay at this hotel and would definitely recommend it. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay. Check-in and check-out were smooth and efficient, which made the experience even better. The location was very convenient, with easy access to nearby attractions, restaurants, and transport. I also really appreciated the overall atmosphere of the hotel — it was quiet, relaxing, and perfect for a comfortable stay. Overall, I had a great experience and would happily stay here again in the future.