Hoteles con piscina en Southern Cook Islands, Islas Cook

Maravilloso personal siempre dispuesto para ayudar, el establecimiento la verdad es que tiene sólo el aliciente de estar ubicado junto al océano… después solo.. dispone de un canal de tv,,, no existe fitness room para ejercicios, y el desayuno siempre el mismo… simple y sin huevos.. ni bacon a no ser de pago, en fin existen muchos hoteles y bungaló en la isla, la dirección debe de cambiar un poco y modernizarse.. además el wifi es de pago ☹️

El Edgewater es perfecto para una escapada familiar con niños. Tienen todo lo necesario para un día en la piscina o jugando en el océano. Nunca tuvimos problemas para conseguir una mesa con una bonita vista al mar para nuestros cócteles por la tarde. Nuestra habitación era muy cómoda y tranquila, nos encantó la vista al mar desde nuestra habitación y balcón. Los niños se lo pasaron en grande en la piscina, lo que nos impidió entrar a nosotros, estaba demasiado concurrida, y eso es lo único un poco negativo. ¡Nos encantó la hora feliz! ¡Definitivamente es un lugar familiar, seguro y divertido!

Wonderful Beachfront Location and Excellent Value Castaway Resort enjoys an amazing beachfront location. It was well sheltered from the strong seasonal winds we experienced elsewhere on the island, making it a peaceful and comfortable place to stay. Our accommodation was a good size, and we appreciated having a separate lounge area and small kitchenette. The television reception was fuzzy, possibly due to the aerial, but this was of little consequence to us. The sofa bed, however, was well past its useful life. The deep dip in the middle made it uncomfortable to use even as a sofa unless it was filled with pillows and cushions. The pool area is functional but looks tired and would benefit from some maintenance and updating. Wi-Fi is available only in the restaurant and other public areas, not in the rooms, which made working a little inconvenient. However, this was clearly stated in the resort’s description before booking, so it was not unexpected. The staff were amazing. Aileen, our housekeeper, and Firaz and Nather in the restaurant deserve special recognition. They were extremely personable, attentive and always willing to go the extra mile. The restaurant serves well-prepared and beautifully presented local food. Its beachfront position is a particular highlight, and enjoying cocktails there at sunset became one of the best parts of each day. Overall, Castaway Resort offers very good value for money, and we would happily recommend it. The calm beachfront setting, friendly staff and beautiful sunsets make any minor inconveniences pale into insignificance. A stay here is unlikely to disappoint.

Everything was wonderful! The staff were incredibly warm and friendly, always greeting us with genuine smiles that made us feel truly welcomed. The hotel environment is peaceful and relaxing, perfect for unwinding and recharging. The lagoon is unbelievably beautiful — its colors shift with the sunlight, and you could watch it all day without ever getting tired of the view. There are different activities every day, from fish feeding to fire dance shows, all full of the island’s unique charm. Overall, it was an amazing experience — the kind of place you fall in love with the moment you arrive. A special thanks to the hotel manager. Our original room had just been newly renovated before our arrival, which we truly appreciated. However, due to my sensitivity to paint smells, I felt quite uncomfortable. The manager promptly arranged a room change and kindly upgraded us to ensure my comfort. We are sincerely grateful for this thoughtful and timely help. We would also like to thank Luke in the restaurant for making our stay even more special. His warm smile, patience, and attention to detail made us feel truly welcomed. Thanks to their wonderful service, our holiday became a truly memorable experience.

Location bellissima, con bungalow 201 proprio davanti alla spiaggia di sabbia bianca, sulla laguna calma e piacevole. Il bungalow è bellissimo, attrezzato di tutto quel che si potrebbe volere, con terrazza coperta con tavolino, poltroncine e lettino. Sulla sua estensione, due sdraio per prendere il sole. Dentro, salotto separato dalla camera, bagno immenso e doccia esterna su retro. Un sogno. Pulizie approssimative e alla va vite; ma chiedendo si ottiene tutto. Ristorante non perfetto, ripetitivo ma ben gestito. Colazione povera; poca scelta di prodotti da forno e di confetture, niente formaggi e salumi, un solo succo di frutta annacquato. Cappuccino decoroso. Menu diversi per pranzo, pomeriggio e cena, ma con scelta modesta almeno per i gusti occidentali, Due serate a buffet per settimana, sempre con le stesse pietanze; il venerdì serata carne, con un filetto da urlo! Ci siamo stati due settimane due... La media dei turisti ci sta tre giorni, ed è forse per questo che abbiamo trovato il ristorante appena sufficiente.

This resort fitted my purpose well. Love this adults only resort and location just right on the beach. Each villa is stand alone with your own entrance & patio area which is what I like. You are not attached with other rooms or share space. Facilities inside the room just same as the pictures. Good value & room price, includes breakfast. Overall, a clean & tidy complex, friendly staff, good size swimming pool. I definitely will choose Crown beach resort again.

酒店的餐廳非常好吃，spa也非常好，值得來體驗，海灘人比較少，沒有什麼浮潛的人，水很清澈，就是植物很多蚊子比較多，坐在那個餐廳吃飯的話，一直被蟲子咬，整體來説酒店無論是從接機開始到送機結束，酒店的每一個服務員都面帶笑容，非常的親切且友好，我非常的喜歡這裏，我認為來庫克羣島不應該在拉羅湯加停留應該花費更多的時間來這裏

整體來説，我很喜歡度假村的環境，景色優美，房間設計也很舒適，因此我預訂了6天5晚含早，希望能夠享受一個放鬆的假期。然而，在入住期間，度假村在客房服務和餐廳管理方面存在的問題，嚴重影響了整體入住體驗。 首先，房間前門的門鎖存在明顯問題，非常難以鎖好。為了避免頻繁聯繫度假村工作人員，也不想給度假村增加額外負擔，我整個入住期間幾乎每天都衹能從後門出入。作為一家度假村，客房門鎖屬於最基本的設施，這樣的問題本應及時維修，而不是由客人自行適應。 其次，客房清潔服務前後標準明顯不一致。入住前三天，房間每天都打掃得非常整潔，床鋪、睡袋以及廚房區域都會認真整理。但從第四天開始，客房服務質量明顯下降： ● 廚房水池區域不再進行清潔，前一天留下的飲料杯、紙巾、椰子殼以及沙灘帶回的細沙都原封不動地留在原處； ● 原本每天都會整理好的睡袋，也不再疊放，而是直接捲成一團塞在被窩裡。 這種變化並非偶發，而是連續發生，讓人很難理解度假村為何在同一次入住期間採用了完全不同的清潔標準。作為入住5晚以上的客人，我理應獲得持續、穩定的客房服務，而不是入住時間越長，服務質量越差。 另外，度假村餐廳的出品值得肯定。我們幾乎每天都會在餐廳用餐，無論午餐或是晚餐，整體品質都非常高，我認為完全可以與Pacific Resort相媲美，部分菜品甚至更勝一籌。 遺憾的是，餐廳服務與出品形成了鮮明反差。服務效率、溝通以及管理都有待提升，甚至讓我感受到了一定程度上的區別對待。 最讓我失望的是一次晚餐預訂。為了確保順利用餐，我先後向三位不同的工作人員確認並預約了同一晚的晚餐，整個預訂過程中也明顯感受到對方有些冷淡，甚至有些愛答不理。然而，當我們按照約定時間到達餐廳時，卻被告知根本沒有我們的預訂。作為客人，我已經連續確認了三次，卻依然發生這樣的失誤，這完全是度假村內部溝通和管理上的問題，不應由客人來承擔後果。 當時我對此表示了強烈不滿，幸運的是，一位每天都見到我們、對我們比較熟悉的女員工主動出面協調，最終為我們安排了座位，我也非常感謝她的幫助。但如果沒有她，這次用餐很可能無法進行。 總體而言，這家度假村擁有非常優秀的硬件條件、舒適的環境以及高水準的餐飲出品，本應帶來一次令人滿意的度假體驗。然而，設施維護不到位、客房服務標準不一致，以及餐廳管理混亂、服務質量不足，最終拉低了整體體驗。 我提出這些意見，並不是為了單純表達不滿，而是真心希望度假村能夠重視這些問題，改善服務管理，使度假村的軟件服務能夠真正匹配其優越的硬件條件和美麗的環境。

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We had two rooms for our family. The beach suite was very spacious and had an amazing view of the lagoon. The beach was so calm and beautiful. We loved the kayaking and paddle boarding. The food was good but after a few days we were sick of the menu. Luckily the location is great and you can walk to other restaurants.