I love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip.
It was a pleasure and breakfast was really good as well…
La estancia fue brillante .... No puedo quejarme de nada ... Personal amigable y gran servicio desde el momento en que camina hasta el momento en que deja ..... La disponibilidad del personal que está en las instalaciones para ayudarle es grande ... No que nunca vino a eso punto ... Dónde se necesitaba contactar con ellos latitud ... El servicio brillante es definitivamente mi nuevo punto de salida de casa.
Nice hotel located in the city center near supermarket..kfc ..Mcdo and pharmacy..nice food and the staff are amazing always smiling and helpful..the only thing that was disturbing at night we could hear the noise outside from the road even of we were on the 14th floor..overall was a cery nice hotel, we were there for 5 nights and extended our stay for 4 more nights.☺️
Hotel en el centro de Cape Town que te permite llegar rápido a cualquier lugar
Calidad precio excelente y camas cómodas personal muy amable te ayudan para poder hacer fue estancia mucho mejor
Tenía un buen tiempo. Id definitivamente ven bsck aquí. Desperdicios decentes, incluyendo una salada, huevos abrasados o omeleta. Plus cereales pasteles anf fruta.
La habitación era a la hora. Tenía una caja fuerte. El gimnasio era excelente. El personal también estaba muy bien.
Los chicos de seguridad eran muy útiles. Uber se toma en todas partes bastante, así que esto fue una gran base. Aunque caminó a las tiendas y pocos atractivos.
Todo bien, solo que nos quedamos varios días y el desayuno no varió mucho, por lo que recomendaría que tomaran en cuenta esto. Los alrededores bastante seguro, estacionamiento adecuado, buena seguridad y personal atento y amable, deben tomar en cuenta ampliar la zona de desayuno ya que hay que esperar turno para poder desayunar cuando están a tope, sin embargo tienen otra zona libre que podrían utilizar para que los huéspedes no tengan que esperar. Limpieza super bien.
Basic hotel but very expensive. I wasn’t expecting the room to be that standard, no bathtub, no bathrooes, amenities 3/10.
No swimming pool, but the website is showing that they do have a swimming pool.
Please do not stay here. Also the staff weren’t that
good.
Loved the rooftop restaurant/ bar but their menu is limited.
Hoteles en Cabo OesteUn 5 % de los viajeros escogen esta zona
BBongeka Thabile Hlophe2024.02.05
This hotel is amazing ! Firstly I arrived early before check-in time. The friendly receptionist shared that the hotel offers a free safe luggage room (in the lobby area) , where I stored my luggage then went to explore the town. There are many restaurants/coffee shops and the bo-kaap tourist attraction at a walking distance from the hotel. 5-10 minute drive to the V&A water front. 35+ minutes to wine farms & about 25 minutes to camps bay. The hotel was very clean, safe and they served an amazing breakfast. The lobby/lounge also has charging ports
El servicio estaba bien - una dama nos dijo que no podíamos conseguir Ubers o tomarse, pero lo conseguimos ambos bien! El cargamento estaba en la etapa 4 pero el wifi funcionaba bien desde el dormitorio, incluso durante los desmantelamientos. La ubicación ideal para ver los pingüinos y disfrutar de la ciudad de Simon...
Muy bueno
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8.6/10
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8.7/10
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WwuhanwolfRecientemente tuve el placer de alojarme en el DoubleTree by Hilton Cape Town - Upper Eastside, y debo decir que fue una experiencia maravillosa de principio a fin.
Lo primero que me llamó la atención fueron las impresionantes vistas que ofrece el hotel. Ya sea que esté disfrutando de una comida en el restaurante o relajándose en su habitación, el paisaje es simplemente impresionante. La ubicación del hotel ofrece una perspectiva única de Ciudad del Cabo y quedé cautivado por el paisaje urbano.
El personal del DoubleTree by Hilton Cape Town - Upper Eastside es realmente excepcional. Desde el momento en que entré por la puerta, me recibieron con calidez y profesionalismo. El nivel de servicio durante mi estancia fue excelente. Los miembros del personal no sólo fueron eficientes sino que también hicieron todo lo posible para garantizar que se satisficieran todas las necesidades. Su genuina amabilidad añadió un toque personal a la experiencia general.
Una de las características más destacadas para mí fue el estacionamiento seguro. Saber que mi vehículo estaba estacionado de manera segura en las instalaciones me brindó una sensación adicional de comodidad durante mi estadía. Es evidente que el hotel se toma en serio la seguridad, lo que contribuye a la sensación general de seguridad y tranquilidad.
Ahora, hablemos del desayuno: fue increíble. La variedad de opciones disponibles era impresionante y cubría una variedad de gustos y preferencias dietéticas. La calidad de la comida fue excelente y la presentación añadió un toque de sofisticación. Es seguro decir que el desayuno por sí solo es motivo suficiente para considerar este hotel para su estadía en Ciudad del Cabo.
En cuanto a la habitación, era nada menos que estelar. La atención al detalle en el diseño y el mobiliario creó una atmósfera cómoda y acogedora. La cama era excepcionalmente cómoda, asegurando un buen descanso nocturno. La limpieza y el mantenimiento de la habitación también fueron dignos de mención, lo que refleja el compromiso del hotel de ofrecer un alojamiento de alto nivel.
En conclusión, mi experiencia en el DoubleTree by Hilton Cape Town - Upper Eastside superó mis expectativas. La combinación de vistas impresionantes, personal excelente, estacionamiento seguro y un desayuno increíble hizo que su estadía fuera memorable. Ya sea que visite Ciudad del Cabo por negocios o por placer, le recomiendo que considere este hotel para disfrutar de una experiencia verdaderamente agradable y cómoda.
ZZeeinchinaGreat place. Amazing amenities. Wonderful location right opposite Canal Walk. Could do with an AC. Should have a reception at 9 palms, not having to go to the Crystal Towers to collect keys. Wifi password should be given to guests at check in
DDon-CarlosI love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip.
It was a pleasure and breakfast was really good as well…
UUsuario invitadoThe overall experience was good, friendly staff and good installations, we liked the breakfast and the gym, also great views to the table mountain and lions head from the room and the pool. Location wise also great, walking distance to most things in the region. However, some structural issues should be mentioned. The windows are old, without proper noise isolation - they even open fully which is unusual for a hotel. We could hear the wind blowing very loudly, also the music from clubs around there during the night. The bathroom has a major design flaw and every shower unavoidably results in a completely wet floor.
Despite that, room was very cozy and comfortable.
DDaliBrasilUKGreat Stay for a Convenient & Comfortable Airport Stopover
I stayed at Hotel Verde for just one night to catch my early flight, and it was the perfect choice. The location is incredibly convenient, and the shuttle service was punctual and easy to find ~ making my airport transfer stress-free.
My room was very comfortable, and I was lucky enough to have a lovely view of Table Mountain, which was a nice bonus! The restaurant exceeded expectations ~ both dinner and breakfast were delicious, and the service was excellent.
The staff and shuttle drivers were all friendly and accommodating, which made my short stay even more pleasant. Considering the free shuttle, complimentary breakfast, and overall sense of safety (especially important as a solo traveler), the price was definitely worth it.
I’d happily stay here again before a flight and would recommend it to other travelers looking for comfort and convenience.
JJason2023Pros
Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price.
Staff were very good
Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before).
The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel).
Nice views over capetown in some rooms and a mountain view from the back.
Room has heating and air con for all seasons.
Cons
As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust.
I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist).
Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter.
The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience.
Overall, I would stay again and recommend the hotel which is in a quiet location.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
AAishBellzzzWe booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again.
AAshleyHotel en el centro de Cape Town que te permite llegar rápido a cualquier lugar
Calidad precio excelente y camas cómodas personal muy amable te ayudan para poder hacer fue estancia mucho mejor
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