Hoteles con parking en Provincia de Antalya, Turquía

The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day. Breakfast offered a good variety of food, and items were replenished quickly by attentive staff. Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience. Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel. The complimentary shuttle bus to the beach was a welcome benefit. Unfortunately, my positive impression of the hotel changed dramatically midway through our stay. Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving. When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did. When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times. I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day. The refund did not happen. The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned. As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response. Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again. If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it. Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives. I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.

La comida fue un buen valor para el dinero Dime que es bueno y está cerca de la playa La recepción fue útil

I recently spent my summer holiday at this resort and overall, it was a very enjoyable and relaxing experience. The resort offers a great combination of comfort, family-friendly activities, and beachfront access that made our stay memorable. The rooms were comfortable, perfect for unwinding after a long day in the sun. The beds were cozy, and the housekeeping service kept everything tidy and fresh. The food was another highlight of the stay. There was a wide variety of dishes available, with something to satisfy every taste. From freshly grilled meats to well-prepared vegetarian options, we found the meals consistently delicious. There were also plenty of kid-friendly choices, which made dining as a family much easier. For families traveling with children, this resort really shines. There are numerous activities tailored for kids, including a dedicated water splash zone that kept our little ones entertained for hours. The resort features two swimming pools, one for adults and another specifically for children, so everyone has their own space to relax or play. One of the biggest advantages of this resort is its location, situated right next to the beach, it only takes a few steps to get from your room to the sea. The beach area was clean and well-maintained, with loungers available for guests to relax and enjoy the view. In the evenings, the resort comes alive with music and live performances. These nightly events create a vibrant atmosphere and offer a great way to wind down after a day in the sun. It really added a fun and lively touch to the overall experience. That said, there were a couple of areas where the resort could improve. The staff's knowledge of English was quite limited, which occasionally led to miscommunications. For instance, I ordered a pide with meat on two different occasions and received a cheese one both times. Similar mix-ups happened with other items as well, so it's something to keep in mind if you don’t speak the local language. Another small issue was with the room service system. The resort provides door tags to indicate if you don't want your room cleaned, but unfortunately, those signs were often ignored. Even when we hung the “Do Not Disturb” label, housekeeping still entered the room, which was a bit frustrating. Despite these minor issues, the resort offers a great value and a wonderful setting for a family holiday.

Esta no es la primera vez que me alojo en este hotel. Como siempre, el servicio es excelente. Pedí elegir una habitación, fui a verla y elegí la que más me gustó. Todo está limpio y ordenado por la mañana, y traen agua. La vista es preciosa. Me gustaron los desayunos. Las cenas han empeorado; la selección es más pequeña y bastante pobre para esta categoría de hotel. Me gustó mucho el spa; el personal, especialmente los que no hablan ruso, es muy amable (la chica kazaja es un poco *********, lo que deja un mal sabor de boca). También es agradable tumbarse junto a la piscina. Hay una cómoda tumbona en el balcón. Y esta vez, tenían albornoces nuevos, suaves y extragrandes. Por alguna razón, no había gorro de ducha ni cepillo de dientes con pasta dentífrica; a veces los tienen, a veces no. Fue muy agradable recibir un detalle del hotel: un plato de fruta y una botella de vino. Muchas gracias, sin duda volveré. Es bueno que el personal responda muy rápido a las peticiones. Muchos hablantes de ruso.

Otel çok temiz, yiyecekleri lezzetli, çocuk oyun alanları güzel. Çocuklarla ilgilenenler çok iyiler.

Buena ubicación: cerca de la orilla de la antigua ciudad, fácil para visitas de recoger (no se permite autos en la antigua ciudad) y explorar la antigua ciudad en pie. Muchos restaurantes opción cerca. Nice y útil personal, buenas recomendaciones de restaurantes de él! Las instalaciones son básicas pero malas recomendadas dado el precio

El hotel no está mal, lo único es que la música molestaba por la noche. El personal es amable, la habitación se limpiaba cada dos días, la playa es excelente y el ambiente es maravilloso. Creo.

Eşimle gittim ve beklediğimden daha iyi bir yer oldu sadece konum olarak biraz bana ters geldi onun haricinde kesinlikle içiniz rahat kalabileceğiniz bir yer

Excellent resort hotel, located in a perfect location on lara beach, you can feel the warmth and professionalism of the staff from the moment you enter. Most of the people who come here are white, including family travelers, team building, and people who meet in the elevator or on the beach are friendly and usually gives you a ”hello”. There are fewer Asian faces, and I guess Asians may all take ”life photos” in Cappadocia, haha. Some of the facilities in the room are a bit outdated, but they do not affect usability at all. Choosing a sea view room allows you to see the snow mountains, the ocean, and the sunset just standing at the balcony. The hotel's restaurant, bar, and café are also available almost all day long, and sometimes I don't even want to leave the hotel. Next time I visit Antalya, I will definitely stay here for a few more days!

Ubicación conveniente del hotel: Aparte de Migros 5M, desde él es el autobús de Havas al aeropuerto, al mar cerca, puede caminar en el embarque y en el parque. El hotel en sí se ve incómodo, no había agua caliente en absoluto, el desayuno es muy modesto, las toallas se ven viejas.