First time at a Holiday inn. The staff very welcoming and helpful, and the room was spotless.
2 night stay and the included breakfast was top notch. Help yourself cooked breakfast. Large and very comfy bed, amenities were great. Double shower and toiletries all readily available.
Decent beer as well.
But just remember to take change if you're not paying by card as they don't have any.
Looking forward to going back early next year.
Hotel cerca de Bournemouth City Center,Bournemouth
UUsuario invitado2025.08.26
The hotel was lovely had trouble booking has didn’t realise I needed photo ID to check in had had a PIN number but the receptionist wouldn’t accept that lucky for me I had a photo of my passport on my phone this needs to be made clear when booking

La habitación estaba limpia, el baño era precioso y los productos de baño eran gratuitos. Tuvimos un problema con la electricidad de la habitación... al llegar, el televisor, la lámpara y las luces del baño no se encendían. El personal revisó la caja de fusibles y volvió a funcionar la electricidad. Se volvió a cortar la electricidad a última hora de la tarde cuando usé la tetera. El portero de noche (que hablaba poco inglés) volvió a accionar el interruptor de la caja de fusibles y me dijo que la próxima vez pusiera menos agua en la tetera. Lo intenté, pero la electricidad se volvió a disparar, así que le pedí que nos cambiara de habitación. Lo hizo de mala gana, pero nos dio una llave.
En general, una buena estancia, pero una situación desafortunada con la electricidad.
The property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
Hotel cerca de Bournemouth City Center,Bournemouth
NNeilnev2025.03.05
Relatively small Holiday Inn but still good and good value. Helpful staff. Main issue was that we arrived at breakfast at about 9.45 (it stated that breakfast was served until 10.30). They had run out some of the items which weren’t replaced, and only served some items after about 10.20 when asked. Otherwise, an enjoyable couple of nights.
Hotel cerca de Bournemouth City Center,Bournemouth
JJulia2025.06.08
Excellent customer service from all members of staff.
Room had all the amenities we needed. Bed very comfortable. Breakfast help yourself to cereals and fruit. The waiting staff took your hot food order at your table. Everything was hot, straight from the kitchen. Extra parking around the back is available if the front car park is full. You are a short walk to the top of the zig zag down to the beach and promenade. Overall a most enjoyable stay at The Grove Hotel. Would we return, yes if we found ourselves back in Bournemouth.
Hotel cerca de Bournemouth City Center,Bournemouth
AAei Bart2023.08.29
Muy cerca de la playa y de la parada de autobús. Un lanzamiento de piedra a las tiendas y restaurantes locales. El hotel es como Hotel Transilvania vibes que mi familia ama más especialmente el auténtico ascensor. 😁 El personal también era agradable. Las instalaciones eran buenas.
Hotel cerca de Bournemouth City Center,Bournemouth
AAshish4442024.08.20
Reception and breakfast staff were excellent.
Our family room (Ken dodd) was very big and comfortable.
We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions.
3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.
Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
I have been to this hotel a few times now and it has always been good
Muy bueno
88 valoraciones
8.8/10
Ver disponibilidad
Ver todos los hoteles con Aparcamiento en Dorset
Lee valoraciones de usuarios sobre hoteles en Dorset
Ver todos
7.9/10
Bueno
UUsuario invitadoThe hotel was lovely had trouble booking has didn’t realise I needed photo ID to check in had had a PIN number but the receptionist wouldn’t accept that lucky for me I had a photo of my passport on my phone this needs to be made clear when booking

AAei BartMuy cerca de la playa y de la parada de autobús. Un lanzamiento de piedra a las tiendas y restaurantes locales. El hotel es como Hotel Transilvania vibes que mi familia ama más especialmente el auténtico ascensor. 😁 El personal también era agradable. Las instalaciones eran buenas.
DDiana 1994En general todo era genial.
Sugerimos cambiar de matriz, ya que tanto nosotros como nuestros amigos tuvimos terrible dolor de espalda, pero esto es, por supuesto, una preferencia y no todos quieren una matriz dura como nosotros.
Aparte de eso, todos los que amamos en este hotel.
Gracias .
SSoSonicLa habitación estaba limpia, el baño era precioso y los productos de baño eran gratuitos. Tuvimos un problema con la electricidad de la habitación... al llegar, el televisor, la lámpara y las luces del baño no se encendían. El personal revisó la caja de fusibles y volvió a funcionar la electricidad. Se volvió a cortar la electricidad a última hora de la tarde cuando usé la tetera. El portero de noche (que hablaba poco inglés) volvió a accionar el interruptor de la caja de fusibles y me dijo que la próxima vez pusiera menos agua en la tetera. Lo intenté, pero la electricidad se volvió a disparar, así que le pedí que nos cambiara de habitación. Lo hizo de mala gana, pero nos dio una llave.
En general, una buena estancia, pero una situación desafortunada con la electricidad.
AAshish444Reception and breakfast staff were excellent.
Our family room (Ken dodd) was very big and comfortable.
We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions.
3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.
UUsuario invitadoWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
UUsuario invitadoThe property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
TTeresaOur stay at Harbour Heights was extremely enjoyable! . From the greeting we received from the reception staff on our arrival to the equally warm farewell when we left.
Our room was very comfortable & larger than your typical standard room. The bathroom well presented, the bed very comfortable bed and all other facilities in the room perfect (I was very impressed to find an iron and ironing board).
We were very impressed by the breakfast and found the restaurant manager very lovely and helpful.
He kept a very tight ship, ensured that everything was replenished the moment it ran out and the staff who worked with him were equally pleasant and very helpful.
Pre-dinner drinks and dinner on the terrace was terrific, and what a view!
The hotel as in great condition, everything looked newly updated, corridor carpets very clean, wall tiles, bathroom fittings etc., of good quality .,
The hôtel was very clean and modern, whilst still retaining its original character.
This was our first visit to Harbour Heights but will certainly not be our last.
A most wonderful location for a short break,!
¿Cómo puedo reservar un hotel a través de Trip.com?
Para reservar un hotel en Trip.com, solo tienes que acceder a la página de «Hoteles» y seleccionar tu destino, las fechas de viaje y el número de huéspedes. A continuación, puedes consultar todas las ofertas de hoteles disponibles y seleccionar la que quieras reservar. Por último, solo tienes que seguir las instrucciones que aparecen en pantalla para introducir tus datos de pago y completar la reserva.
¿Cómo puedo encontrar ofertas de hoteles en Trip.com?
Hay varias formas de encontrar alojamientos a buen precio en Trip.com. Por ejemplo, podrías seleccionar un rango de precios para filtrar los resultados de tu búsqueda, o podrías ordenar los resultados por precio para que aparecieran primero los alojamientos más baratos.
¿Dónde puedo encontrar ofertas de hoteles en Trip.com?
En Trip.com, encontrarás una amplia variedad de ofertas y promociones de hoteles durante todo el año. Puedes descubrir fácilmente todas nuestras ofertas especiales en la página de ofertas. Además, si te has afiliado a nuestro programa de Recompensas Trip.com, podrás beneficiarte de descuentos exclusivos al reservar hoteles.
¿Cómo puedo reservar hoteles al mejor precio?
En ocasiones, reservar hoteles entre semana es más barato, aunque esto depende de la temporada.
¿Cuántos hoteles hay disponibles en Trip.com?
En Trip.com, puedes encontrar más de 1.500.000 de hoteles en más de 230 países o regiones. ¿Aún no sabes qué hotel te gustaría reservar? ¡Navega por nuestra plataforma para encontrar el alojamiento ideal!
¿Puedo cancelar o cambiar mis reservas de hotel a través de Trip.com?
Todo depende de las políticas del hotel y de la fecha de cancelación, por lo que te recomendamos consultar las políticas aplicables en la página del hotel. Para cancelar o cambiar una reserva, inicia sesión en tu cuenta de Trip.com, accede a la sección «Mis reservas» y sigue las instrucciones que aparecen en pantalla.
¿Cómo puedo ponerme en contacto con el servicio de atención al cliente de Trip.com?
Para ponerte en contacto con nuestro servicio de atención al cliente, visita la página de «Ayuda» de Trip.com y haz tu consulta. También puedes ponerte en contacto con nosotros por teléfono o a través del chat, dependiendo de tu ubicación.