Hoteles con parking en Victoria, Australia

The hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.

El servicio al cliente fue excelente. La ubicación, la comida, el servicio, sólo para mencionar pocos. Todo fue perfecto 👌. Recomendará este hotel 100x a mis amigos y familia. Volveré a asegurarme.

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

Unfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality. I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way. At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged. However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added. The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned. I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant. I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved. Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel. This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different. I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.

Este es un muy bonito resort. El interior es muy limpio y grande. La cama es cómoda y el baño es bueno con jacuzzi. Verá canguros y cockatoos fuera del dormitorio en la mañana y la noche. Mis niños disfrutan de la estancia muy. No obstante, debe cocinar sus propios alimentos o conducir a comer.

Great base to explore the Melbourne CBD - everything was within walking distance or a few tram stops away. Well connected, especially with Tram number 96 infront of the hotel. Our Studio Deluxe was decent, and included a microwave, dishwasher and kitchenette. Housekeeping made up our room 3 times during our 5 nights stay, which was sufficient for us. The restaurant below also serves great Thai fare with very reasonable pricing. All in all, a value for money accomodation and we had a very comfortable and seamless stay. We would come back again

Nos alojamos en el apartamento de cuatro habitaciones para unas vacaciones en el centro de la ciudad con otra familia. La ubicación es excelente, muy cerca de todo y con una parada de tranvía justo enfrente. La habitación era bastante espaciosa, tranquila y a un precio muy razonable. No es el apartamento más limpio en el que nos hemos alojado, pero está bien para el precio. Sin duda, volvería a alojarme aquí.

Estaba un poco nerviosa al reservar, ya que no sabía lo pequeña que sería una habitación de 9 metros cuadrados, pero en realidad era más que suficiente para una persona. El baño es algo pequeño, pero suficiente para personas asiáticas. La ubicación es excelente, justo enfrente del cruce de Nanxing. Está a cinco minutos a pie de la parada del Skybus y hay un 7-Eleven en la planta baja.

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

The Highlights 1. The location of this hotel is second to none. Right outside the door, you’ll find endless food options from quick bites to diverse international cuisines, plus plenty of cafés, bars, and public transport. Having the SkyBus stop to the airport just around the corner was convenient. 2. Every team member I met was friendly, approachable, and genuinely eager to help. They are well-trained and motivated to provide excellent service. 3. The room itself was spacious and modern. Both the daytime city views and night lights from the window were wonderful, and the furnishings felt new and well-maintained. 4. Guests have access to some excellent facilities, including a gym, a library, and a full wellness area. The indoor pool is comfortably heated even on a chilly Melbourne evening, and it comes with a sauna and bubble spa, which makes the stay feel more like a resort. What Could Be Improved 1. The room setup felt unusual. I booked a one-bedroom suite, but was placed in a two-bedroom apartment with the master bedroom locked off. I completely understand that I only paid for one room, but it felt a little strange knowing there was a part of “my” room I couldn’t access. Personally, I would have preferred a proper one-bedroom layout with full access. 2. The bedroom I was 'allowed' to stay in also didn’t have its own air conditioning. It relied on the living room’s unit to keep cool, while the locked-off master had its system. This design made things a bit uncomfortable at times, especially overnight. 3. The sofa had an unpleasant, urine-like odour, which made us reluctant to rest in the lounge. 4. The main door lock was rusty and stiff, making it frustrating to open and close. 5. There was no landline phone in the room to contact reception, so the only option was to head downstairs. A couple of times, even during office hours, the reception was unattended (likely because one staff member was juggling multiple tasks). It could be so inconvenient to have a more extended stay. 6. While the pool facilities were lovely, they were often crowded. The common facilities are shared with residents of the building as well as hotel guests, but this detracted from the relaxing vibe. Would I stay here again? Yes, probably. Mainly because of the unbeatable location, the great facilities, and the friendly staff. But I do think the hotel needs to address the details so that it can align with what they claimed as 'luxury'.