Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people
We had a very frustrating experience trying to check in. The staff member helping us seemed very unfamiliar with the system and initially said my partner couldn’t check in without me, even though the booking was in both of our names. Then when he finally relented, my partner wasn’t able to pay the $50 deposit because the credit card reader wasn’t working properly (or possibly the staff member had messed that up as well?), so he had to hang around for 15 minutes until I turned up. Then, when I was trying to check in the same staff member somehow suddenly ‘lost’ our booking and couldn’t progress… after another 10 minutes the he eventually asked his manager to come help and locate the booking (which the manager did with no issues). The manager was nearby the whole time but didn’t seem interested in helping until the staff member actively requested his assistance, even though it was clear we’d been there for ages - honestly I was about to asks the manager to come over myself. It was absolutely bizarre, overall it took over 30 minutes to check in and was very frustrating.
The room was a bit dirty (stains on the curtains and bed headrest) but serviceable.
This was an h expected surprise as we booked o it 24 hrs before check in. The place was amazingly located basically in the middle of the parklands, how's they get council approval for that?
Breakfast included was awesome as it's a disappearing amenity.
The room is small but it's not a concern as it has great style and didn't feel cramped for a couple.
This will be my future go to place for any future trip.
Como el hotel vibe y el personal amigable. Gran aparcamiento gratuito. Muy buena y grande habitación. Para algunos más $$$ se puede obtener vista al golf, de lo contrario la habitación se enfrentará al aparcamiento. No le gustaba el desayuno - un poco sobrepreciado, se pagó por el niño pequeño también y no tanto para comer
Beautiful accomodation and scenery. We stayed recently only for one night as we were near by for a friend’s wedding. We would love to come back and utilise the facilities more, especially the golf course!
We also ordered room service, which wasn’t that great. We had burgers (veggie and beef) and were both underwhelmed. I can’t vouch for other choices though!
The included breakfast was delicious.
We had an amazing stay at Hotel Chadstone Melbourne MGallery Collection. From the moment we arrived, the staff were friendly, professional, and attentive, making us feel welcome and well cared for.
The room was beautifully styled, clean, and very comfortable perfect for relaxing after a busy day. Everything was thoughtfully prepared and of high quality.
The absolute highlight of our stay was the swimming pool. It was stunning, with incredible views and a calm, luxurious atmosphere. It was the perfect spot to unwind and enjoy some quiet time.
The hotel’s location was also ideal, right next to Chadstone Shopping Centre, which made everything so convenient.
Overall, a truly 5-star experience. We will definitely return and highly recommend this hotel to anyone visiting Melbourne!
Its location is near Pan Pacific and Novotel Hotel. These 3 hotels are next to Melbourne Convention Centre. From Skybus Southcross station walk to hotel is around 20 mins. From hotel walk to Crown Casino Hotel is around the same time. Room size is big and it's like an apartment with the kitchen, dining room, washroom and bedroom. Room view is not what I expected to see the Yarra River. Will consider staying at other hotels next time.
Hotel cerca de Tullamarine,WestmeadowsUn 15.9 % de los viajeros escogen esta zona
UUsuario invitado2025.11.18
Good location and provide free transportation to/ from airport. It‘s very convenient except one thing lack of toilet‘s amenities. I booked a room for 3 person but I got one small shampoo, conditioner and soap.
Hotel de estilo rural. Las habitaciones son grandes, con nevera y microondas completas. Situación ideal en la ciudad de Ballarat. Check-in y check-out fáciles especialmente cuando se pagan.
Muy bueno
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CClarrence LeoWe are a family of 5 adult and 1 infant, and we booked 2 rooms separately. We primarily chose this hotel because of the good location next to the domestic terminal and a not-so-expensive price point (compared to Parkroyal which was directly opposite the hotel). The rooms were decently-sized, nothing too luxurious as it catered mainly to travellers transferring in the airport. The hotel had a massive gym, which was surprisingly given that it was mostly empty but they had all kinds of equipment catering to all body parts. We also had breakfast at the hotel restaurant and it was OK. Not the best food, but at least it filled out stomachs with the standard spread of Western food - fruits, bread, eggs and bacons etc. All in all, would recommend this hotel if you are transitioning at Melbourne for a night and looking for an affordable yet not too shabby place to sleep!
UUsuario invitadoEste es un muy bonito resort. El interior es muy limpio y grande. La cama es cómoda y el baño es bueno con jacuzzi. Verá canguros y cockatoos fuera del dormitorio en la mañana y la noche. Mis niños disfrutan de la estancia muy. No obstante, debe cocinar sus propios alimentos o conducir a comer.
SsweetknellneuSin duda, volvería a alojarme en este hotel; el registro fue rapidísimo. La habitación era muy pequeña, y la cama también, pero la decoración era nueva y tenía todo lo necesario. Las vistas de la ciudad desde la ventana eran muy buenas. El precio era muy atractivo y la ubicación muy conveniente; se puede ir andando a cualquier parte de la ciudad. El único inconveniente es que está un poco cerca de las vías del tren, así que quienes tengan problemas para dormir deberían llevar tapones para los oídos. El aire acondicionado no funcionaba muy bien y se estropeaba con frecuencia.
UUsuario invitadoWe initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience.
One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils.
While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over.
His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel.
I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.
UUsuario invitadoThe location is perfect. Lots of eateries and shops around. Great view. Room was clean and staff were amazing. Two of the window latches and the ice cube tray were broken. Otherwise it was great.
By the way, I am still waiting for the pre-authorised deposit back. Read some reviews that can be difficult or take long to get that back, hopefully it will not be this case as I really wanna book this hotel again.
Vvan0ffthewallStayed at Ibis Kingsgate for two weeks as I was here to celebrate my birthday. It is my second time staying here; I also came here last year for two weeks and for my birthday!
The hotel is located within a good and safe area - which is great for solo travellers such as myself.
I’ve seen families at this hotel too.
Ibis Kingsgate is within the free tram zone (you can take the 86 or 96), with access to many amenities nearby such as Coles, Woolies, Southern Cross Station (great for when you have to catch the SkyBus), My Chemist, and a range of food and cafe options.
Located at the cross junction of King and Bourke St, the hotel is also walking distance to other popular streets such Elizabeth, Queen, Williams, Colins, Lonsdale, La Trobe, and more! Flinders is nearby too, and you can just cut across to Southbank as well! In fact, you can even walk to Lygon, Docklands or even as far as Collingwood, which I did!
If walking is not your thing, there are also many options for trams, trains, and buses near this hotel.
Room is adequate and clean, with a nice range of television channels. There’s a fridge, kettle and tea/coffee which is occasionally refilled. Bathroom is good too; sufficient and spacious enough, and for some - there’s even a window in the bathroom!
The hotel staff are nice and it’s always great to be back. Thank you for the room upgrade, it made my trip even more special. I returned the gesture by keeping the room as clean and tidy as possible. ;p
Until next time! See ya later!
EE-J DWe were shown much kindness and understanding during our stay. Which given our circumstances that led us to being there, was quite a relief. The dogs enjoyed the stay and it was very relaxed all round
UUsuario invitadoMade a mistake with getting breakfast.. stale bread, coffee machine was broken, food was bland. Only good thing was the chia pudding and juice selection. Staff service was inadequate and makes you feel ignored.
Room was clean but pretty sure the bathtub was not cleaned from previous usage as there was soap scum/dirt on the sides. And no body soap.
UUsuario invitadoLa recepción está a la vista.
El apartamento de una habitación era enorme.
El lugar era limpio, además de una de las toallas que tenía un tipo de tintura negra dura que stick hace toallas para sí mismo.
No he tenido ninguna duda en quedarme aquí otra vez y recomendaría mucho.
UUsuario invitadoLa habitación es increíble. El personal que trabajan en la recepción son muy fáciles de hablar y accesibles y super útil. El cuarto es acondicionado y la vista es hermosa.En general mi estancia con Holiday Inn Express son muy convenientes y el proceso en general es suave.
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