Fecha de publicación: 27 oct 2026|Habitación Deluxe
Daleena RollinsBeautiful property, but distressing stay delayed departure for medical care and unresolved billing dispute
Meuly Family Lodge looked beautiful in the location was convenient. Unfortunately my experience became frightening when I became seriously ill. I’m a kidney transplant patient I arrived already feeling unwell from what I believed was travel, fatigue, and altitude sickness. During my stay, I experienced stomach cramps, diarrhea, and extreme sleep is after meals initially, I attributed this to traveling, but the symptoms continue and became progressively worse after tasting the final meal from my finger my tongue became numb. My heart began pounding and fluttering, and I experienced severe dizziness, headache, nausea, and disorientation. I put the uneaten food outside and laid down immediately, and I struggled my symptoms. Eventually led me to seek urgent medical assistance. My medical evaluation is ongoing as I’m currently writing this review from the hospital during the hours I was resting Fred the owner who had brought my meals, repeatedly, knocked and called my screenshot. Show the repeated contact at 10:32 PM. I told the lodge I was sick and had called for an ambulance. I asked whether it had arrived. The reply was yes I requested getting help out the messages then asked me to open the door and then said OK. I’ll find another way, but I have not even gotten off the bed yet to attempt to open the door when I did open the door Fred and another man were there doing that encounter a man pushed against the door as I tried to close it? I managed to shut it and lock it at 10:36 PM iMessage the lodge that is not the ambulance this experience frightening me horribly a nurse. Her husband subsequently arrived to take me to the hospital however, our departure was delayed while the lodge claim that my accommodation had not been paid, I showed my payment records and booking confirmation and then Contact or Trip.com repeatedly while ill. Finally, Trip.com was able to confirm in writing that my accommodation payment was settled with the hotel. Despite that confirmation we continue waiting while the lodge demanded payment for food. The nursing and her husband witnessed the dispute. The food charges were so unclear their highest meal price I recalling on the menu is 10,000 shillings after ordering I no longer had access to the menu. I requested it again in writing, but it was not provided so I offered 60,000 shillings in cash at that time to settle the meals and beverages based on the prices I had seen the lodge refused at that offer during the dispute. I was quoted several different amounts including 100 USD 75 USD and 85 USD and food charges the later handwritten bill list of the dinners at USD 15 each one lunch USD 15 three juices total USD six and one soda at USD two that came out to USD 83 for five meals and four drinks the same bill marked my six right night of accommodation as paid the large leader contacted Trip.com saying I owe them $75 for food. I was not refusing to discuss a food bill. I was asking for the menu and a can sit in a consistent explanation of the charges and recognition that my accommodation had already been paid. I was told if I wanna leave I would have to leave my passport at that time and I refuse. I eventually left for Medicare with essential belongings, but I was forced to leave two large suitcases behind, but I did lock them myself, and I still have the key after I reached the hospital. Fred unexpectedly appeared at my bedside to discuss the food payment. I had not told him which hospital I was attending given what had happened earlier and how I was I found this visit very distressing. I had to repeatedly ask him to leave after the hospital visit. The lodge reported to the police that I had not paid for my accommodation, even though I had shown proof of payment and Trip.com had already confirmed in writing that the bookie was settled. I provided my receipt so that so the payment information could be passed
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Precio por noche desde24 AUD
Fecha de publicación: 9 mar 2026
Usuario invitado
Great place to spend couple days in calm and relaxing environment. We spent only one night here after arrival to Arusha and before starting our safari. I wish we had more days here. We stayed in villa which is big enough for family of four, it was equipped with everything we needed. There also was a private pool in the villa but we did not use it is it was quite cool. Nice breakfast was included into cost of accommodation so we got enough energy to start our safari then.
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Precio por noche desde67 AUD
Fecha de publicación: 2 ene 2026
MaisonNatali
Это один из лучших отелей в мире, где мы когда-либо были. Здесь идеально всё — невероятно вкусная кухня, идеальная чистота и сервис, продуманный до мельчайших деталей. Любые желания гостей исполняются с искренней заботой и вниманием. Уровень гостеприимства поражает, и в Танзании этот отель стал для нас настоящим вторым домом. Активности с животными — незабываемый опыт, который остаётся в сердце на всю жизнь. Мы обязательно вернёмся сюда снова
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Precio por noche desde374 AUD
Fecha de publicación: 4 oct 2025
Usuario invitado
We arrived in Arusha at the same time as the President! So, trafic was chaotic. Entry is down a rough gravel road, but once the security gate slides back: welcome to paradise. A stunning large home set in a beautifully maintained garden. Idyllic!! Walter is a fantastic and obliging host. Food was great; room was clean and well serviced. Cannot fault the stay and will return.
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Precio por noche desde44 AUD
Fecha de publicación: 3 abr 2026
Mew B
We stayed at this place at the start and come back to stay at the end of our trip. The hotel is very clean. Service was great. Foods are delicious. There are 3 restaurants to choose from. Overall I’d recommend this place.
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Precio por noche desde423 AUD
Fecha de publicación: 24 jun 2025
Suyoyon
一軒家の中にたくさん個人の部屋があり、リビングやキッチン、ダイニングが共用になっています。たくさんの人数で一緒に泊まると便利だと思いました。
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Precio por noche desde213 AUD
Fecha de publicación: 2 ago 2024|Habitación individual estándar
Usuario invitado
La noche que pasé aquí fue genial, una experiencia agradable y cómoda. Definitivamente no es una estancia de lujo, pero el lugar estaba limpio, el desayuno era decente y la recepción fue increíble. Me ayudaron mucho a encontrar el alojamiento y a guardar mi equipaje mientras esperaba mi vuelo nocturno.
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Precio por noche desde7 AUD
Fecha de publicación: 27 jul 2024
Kevin roman
The staff were very friendly and helped to organize the transport to Kilimanjaro airport. The driver was extremely kind and friendly. The rooms were also quite clean. I had an issue with some noise from the AC units in my room, also the wifi does not really work in the room, making it very difficult to contact people. The food in the restaurant is decent, though took longer than expected. The place is well maintained, though seemed to be quite empty.
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Precio por noche desde123 AUD