Fecha de publicación: 7 jun 2026
Usuario anónimoI rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan.
I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range.
Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium.
However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available.
At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters.
What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH.
When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation.
Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change.
This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated.
After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment.
My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range.
If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking.
For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning.
The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.
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Precio por noche desde87 USD
Fecha de publicación: 18 jun 2026
Usuario anónimoConsidering the park and hotel have been open for 30 years, I found the facilities and cleanliness to be very well-maintained. The park layout is excellent, offering a peaceful atmosphere with spacious, beautiful European-style streets that feel authentic rather than artificial. There are small activities throughout the day, which adds to the experience.
Dining and Park Amenities
While restaurant options within the park are somewhat limited, the prices are quite reasonable. Since we visited in June, the park wasn’t too crowded, so we didn't have to wait in lines for any attractions. The park is well-equipped with convenient amenities, including self-service laundry, a Lawson convenience store, a drugstore, car rental services, and even a pet hotel.
Pro-Tip: Download the App
I highly recommend downloading the official Huis Ten Bosch app. It provides helpful walking navigation around the park and a convenient schedule to keep track of various activities and events.
Hotel Amsterdam Experience
We stayed at Hotel Amsterdam, and I highly recommend staying at one of the park’s official hotels. The rooms are spacious, and a unique touch is the built-in water purifier, so there is no need to buy bottled water or head to the hotel lobby to refill. Additionally, you do not need to pay for a second-day park ticket, as the hotel provides them at check-in. Note that parking is 2,500 JPY per day, but staying at the park hotel allows you to offset this cost.
Tips for Families and Extras
Height Requirements: Be aware that many attractions require children to be at least 90cm or 100cm tall. This isn't clearly stated on the official website, though there is an indoor facility suitable for infants.
Transportation: There is a shuttle bus, but it runs every 20–30 minutes.
Onsen: There is a public bath (800 JPY/person) or a private family bath (2,700 JPY/hour, requires reservation).
Activities: Some additional facilities, like the tricycle rentals, require an extra fee (3,000 JPY/hour).
Overall, this was a fantastic experience. I highly recommend it for those looking for a relaxing and well-planned getaway!
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Precio por noche desde133 USD
Fecha de publicación: 19 jul 2026|Habitación estándar con 2 camas individuales
Usuario invitadoThe front desk service is excellent, really appreciated for Ms. Kritima who helped me to open the door when I left the key card inside the room, she is very nice and proactively assisted it. By the way, Mr. Yoon is so professional to assist on self-service of luggage locker and really helpful to find out the lost item of ice nick ring after we checked out. I would like to send my great thankful to them.
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Precio por noche desde72 USD
Fecha de publicación: 18 ene 2026|Mixed Dormitory (8 People Shared Room)
Dr.p3pp3rThis hostel has some genuinely strong points, but also several issues that stop it from being a great stay. It’s very much a mix of highs and lows.
The positives:
The common room is comfortable, with very good sofas and fast Wi-Fi (though it occasionally drops out — a router upgrade would easily fix this). There’s a shared kitchen with a labelled fridge, and the location is excellent for exploring Nagasaki.
Dorm rooms are good value for the price. Bed spaces are a decent size, with excellent blackout curtains that block light even if others leave the lights on. You also get a small lockbox for valuables.
The negatives:
Check-in is fully self-service with no reception. You’re given a folder with rules and keys, but if you need help, there’s no clear support — which can be stressful, especially for travellers without phone SIMs.
There is no lift. I stayed on the fourth floor, and the narrow stairs make carrying luggage difficult.
Facilities per floor are also limited: only one toilet and one shower shared between multiple dorms, plus the washer and dryer on the same floor, which feels insufficient and awkward.
Extras are all paid separately (towels, toothbrushes, earplugs, etc.). A towel really should be included at this price. Guests are also expected to strip their own bedsheets at checkout, which feels excessive.
The common room layout could be improved. A large hammock takes up space and reduces seating — replacing it with chairs or bar seating would make the area far more usable. There were also staff or long-term workers frequently occupying the common room, which made the space feel less guest-focused.
Air conditioning is locked and cannot be adjusted, so if you’re too hot or cold, you have no control.
Would I stay again?
As a backpacker on a very tight budget, yes — tahe location and price make it workable. But if you can afford it, I’d recommend paying more for a private room nearby. There are many hotels in the area offering much better comfort and support.
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Precio por noche desde20 USD
Fecha de publicación: 7 ene 2026|Habitación deluxe temática
Ellson A.I was quite disappointed with this booking made via Trip.com. I specifically booked a Deluxe Japanese Western style room with an outdoor hot bath, as the outdoor hot bath was a key reason for choosing this room.
Upon check-in, I discovered that there was no outdoor hot bath, and I was informed that the room I had booked was not available. Initially, I was told that I had booked a room that did not include a hot tub. However, after checking my booking details, it was clear that the room I reserved was indeed supposed to come with an outdoor hot bath.
To their credit, the hotel staff did try to assist by finding a last-minute alternative room that still had a bathtub that comes with a view.
However, this replacement room had a much more limited view compared to the original room we had chosen, and it was not equivalent to what was advertised and booked.
Additionally, the window in the room was quite flimsy and dirty, and with the temperature being rather cold, this further affected the comfort of the stay.
Because we had a very limited itinerary, a significant amount of time was spent resolving this issue and arranging a replacement room. As a result, some of our planned activities had to be cancelled, which further impacted the overall experience.
Overall, this was a rather disappointing experienc eespecially because this was the first time I had booked this type of room as a surprise for my girlfriend, who was really looking forward to the outdoor hot bath.
Unfortunately, the key feature that made this booking special was missing, which significantly affected the stay.
I hope that Trip.com can take note of this issue and ensure that rooms are marked as unavailable once fully booked, to prevent similar situations from happening to other guests.
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Precio por noche desde87 USD
Fecha de publicación: 21 feb 2024|Cabaña (2 camas), con terraza
Gray LiVery good service, lovely location and environment. Very nice onsens, and the restaurants were all very nice.
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Precio por noche desde152 USD
Fecha de publicación: 21 feb 2026|Habitación (2 camas), sofá cama
MagmagcuWe are coming with family occupied two rooms. Front office staff are very nice and arrange us on the same floor. The rooms are big enough to open two large suitcases. The double bed is so huge that can sleep three people. The only complaint is the car park arrangement, this information need to post in the website for us to aware in advance as the carpark is not on the same building and there is no space to park the car for unloading the luggages. The front office staff only tell us we cannot drive through the building at that time cars cannot enter. We need to park to two designated parking areas which make us in a hurry to drive away the car.
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Precio por noche desde57 USD
Fecha de publicación: 30 abr 2025|Habitación doble pequeña
Usuario invitado
Hotel óptimo! Se encuentra en una ubicación perfecta, entre la estación y el barrio chino, tiene lockers gratuitos para dejar el equipaje y las habitaciones muy limpias.
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Precio por noche desde31 USD
Fecha de publicación: 4 nov 2025|Habitación individual Smart - de uso individual
熊熊找不到Stayed one night in this hotel, the interior is new and clean. The mini self service cafe at the reception is very welcoming, they even provide take away cup for guests to bring the coffee/tea to the room, I find this is a thoughtful gesture.
This hotel has good variety of amenities, the room is compact and functional, good for solo travelers. There is a microwave in the room to heat up the food, and humidifier at the common area if you ever needed one. I personally like the public bath a lot, especially the outdoor pool. The room has the body wash and shampoo, other toiletries can be self service from the reception.
Not forget about the location, just a stone throw away from 2 tram stations, basically you could travel around Nagasaki from these 2 tram stations.
One thing worth mentioning is, the bus no 5 that goes to Inasa-yama park cable care and slope care station, is just few minutes from the hotel, which is a pleasant surprise and saves me a lot of time when I was trying to find my way to the park.
Overall, I had a pleasant stay in this hotel, highly recommend it!
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Precio por noche desde45 USD
Fecha de publicación: 8 abr 2026
PonyTaro
El hotel está muy cómodo, a unos 400 metros de la estación de Nagasaki, con una parada de tranvía, una parada de autobuses y una tienda de conveniencia justo al paso de la puerta. El Glover Garden, el Museo de Bombas Atómicas, el Parque de Paz y Chinatown están a pocas paradas de tranvía. Puedes ir a la Montaña Inasayama en unos 10 minutos, lo que hace que visitar la famosa vista nocturna especialmente conveniente.
La habitación era limpia y acogedora.El baño público era amplio, con varios tubos para elegir.También hay lavandería y secador disponibles (tres de cada), aunque puedes necesitar un poco de tiempo para el uso.
El desayuno fue excelente, especialmente para aquellos que disfrutan de opciones de estilo japonés. Incluyó una selección rotativa de especialidades Nagasaki como champán, Goto Udon, y Sara Udon. También había pan, saladas y platos de huevo hechos a orden. Sin embargo, puede sentirse un poco costoso si no prefieres desayunos de estilo japonés, ya que representan alrededor del 60% de la selección.
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Precio por noche desde45 USD