Very smooth experience with Ibis new Delhi Aerocity. Though there was an initial confusion on booking the staff made sure everything was in place to ensure a smooth stay. Great spread on the buffet breakfast menu. Also the chief chef/restaurant in charge was kind enough to offer some freshly prepared food with less spices for my 3 year old kid. I highly recommend this
Truly amazing place to stay in Hyderabad. The staff was absolutely amazing :) we can’t thank them enough for making our stay memorable and super comfortable - from the delicious breakfast, to spa, and the reception team.
This hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the manager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.
El servicio es muy bueno, algunas instalaciones tienen problemas, las luces de la sala están rotas y el agua del lavado se filtra hacia la sala. El desayuno está bien, no hay cambios todos los días.
El tamaño de la habitación es decente.
Las toallas son muy viejas y no en blanco.
El desayuno es aceptable.El servicio durante el desayuno es bueno.
Lavado del cuerpo, champú y otros fueron muy intensos con olor a limones.
Número de tarjeta de crédito que se ha registrado en el ordenador portátil después de completar el pago utilizando la máquina de desvío .. ¿por qué?
The overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
The stay was brilliant, the hotel staff is very polite and helpful. The food here is great and affordable as well
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8.9/10
Muy bueno
PPANCHALExceptional Hospitality & Delicious Cuisine!
From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness.
The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable.
It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine
SSultan AMSThe overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
MMegan LindseyAquí está el hotel ... Es una estancia hermosa. El hotel está muy bien situado y es muy agradable.
El único Con es que si vienes del aeropuerto y no tienes un conductor allí para recogerte, tienes que lidiar con todos los escaparates que tratan de extorsionarte por el corto viaje ... sería agradable si el hotel lo hizo saber que el transporte podría ser Nos encontramos en el hotel, pero no nos encontramos en el hotel.
CCCM01233A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food.
The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise.
Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!
UUsuario invitadoFEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
UUsuario invitadoInspeccionar era bueno, rápido y eficiente
La habitación era limpia pero el refrigerador de la habitación no estaba ni siquiera frío , no puede ni siquiera tener una bebida fría Botella se dio agua que es buena
El desayuno era el 80% de comida india probablemente catering para los huéspedes locales o indios no internacionales así que tenían principalmente tostadas , frutas y huevos
El personal de servicio tiende a olvidar sus pedidos, por lo que es necesario repetirlos o decirles un par de veces.
Podría haber mejorado en ella
El personal de recepción fue útil
MMiriam in 中国Truly amazing place to stay in Hyderabad. The staff was absolutely amazing :) we can’t thank them enough for making our stay memorable and super comfortable - from the delicious breakfast, to spa, and the reception team.
AAnjali GnThis hotel have provided best services in hospitality, customer satisfaction and accountability for ensuring the comfort of all guest. I personally would like to thank the manager, Staffs and Mr Azam frm the f&b for making sure I’ve receive the best treatment possible. I stayed a total of 6 nights and they nvr fail to impress me with their excellent care and services by the reception, housekeeping, F&B, In Room Dining and Main Door ushers and all request were met swiftly. I must say they have been trained well and every one of them are truly remarkable indeed. Well deserved recommendation and I will be back only to Vivanta next time. Thank you.
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