Buen hotel, ubicación estratégica.
El aire acondicionado y el refrigerador son un poco ruidoso.
La habitación y el baño están limpios, la toalla necesita cambiar para el nuevo.
It’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.
The location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
Had an amazing stay at Anara! The staff was incredibly welcoming, the rooms were clean and comfortable, and the overall ambiance was perfect for relaxation before next flight. The location was convenient, and the facilities exceeded my expectations. Highly recommend for anyone looking for a great getaway!
Nos quedamos en Medan como trámite y elegimos este hotel porque apareció una buena oferta, recibimos un trato de 5 estrellas por un precio más que competente.
Es un hotel familiar donde se celebran eventos continuamente o por lo menos la experiencia que tuvimos el tiempo que pasamos ahí.
No es el tipo de establecimiento que íbamos buscando pero dejarse mimar de vez en cuando es necesario. Llovió muchísimo los dos días que estuvimos así que tanto el bufet cómo su cercanía al centro comercial y la disponibilidad de transporte nos vino muy bien.
Estas son las vistas increíbles desde la habitación donde disfrutamos de la lluvia bien secos y calentitos
Location is super nice (near Selat Panjang and Jalan Semarang, culinary areas). But unfortunately they didn’t maintain the room and gym very well. Room was clean, but one of our windows leaked rainwater (the seal isn’t good anymore).
My recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms.
However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.
No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
Un hotel de 4 estrellas del que se podría decir que es bastante satisfactorio.
Es solo que no puedes conseguir una habitación según tu solicitud.
Por un gran servicio
El desayuno es delicioso y variado pero suele acab**** y las colas son largas por lo que el dim sum es el más solicitado
I had a pleasant stay at this hotel and would recommend it, especially for travelers needing a comfortable place to rest during a long layover or short visit. The room was clean, quiet, and well-maintained, with a comfortable bed that made it easy to get quality sleep after traveling.
The staff were friendly and professional, and check-in/check-out was smooth and efficient. The location was convenient and easy to access, which made the stay stress-free. Amenities were adequate for a short stay, and the overall atmosphere of the hotel was calm and relaxing.
While nothing felt overly luxurious, everything was functional and met expectations. For the price and purpose of the stay, it was a solid experience and I would stay here again if traveling through the area.
Muy bueno
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8.4/10
Muy bueno
UUsuario anónimoThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
MMensoreeeIt’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.
UUsuario invitadoMy recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms.
However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.
西西蒙子No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
ZZetyZalefaNos alegramos!!!!! El personal tan amable y suave hablado.. nos encanta la vista... Masha Allah.. tan hermoso.. evento que nos quedamos en la habitación estándar, también podemos tener la vista beatriz de Danau Toba.. el desayuno fue delicioso.. Esta es la primera vez que voy a Indonesia y puedo comer todo el alimento.. excelente.. también me gusta el paquete de viaje gratis...mantenerlo.. la próxima vez que voy a Danau Toba otra vez, me quedaré en la cascada dentro del Taman Simalem Resort.. en Shaa Allah
ZZafarullah MuftiThis is my second stay in this hotel. I booked again as my previous experience was good. Reception staff is good and cooperative. Although, I had to face a couple problems which had been resolved, but it was good. The food is very tasty and comperatively reasonable. I would prefer to book again if I happen to come again to Medan.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
OObsiDianaNos quedamos en Medan como trámite y elegimos este hotel porque apareció una buena oferta, recibimos un trato de 5 estrellas por un precio más que competente.
Es un hotel familiar donde se celebran eventos continuamente o por lo menos la experiencia que tuvimos el tiempo que pasamos ahí.
No es el tipo de establecimiento que íbamos buscando pero dejarse mimar de vez en cuando es necesario. Llovió muchísimo los dos días que estuvimos así que tanto el bufet cómo su cercanía al centro comercial y la disponibilidad de transporte nos vino muy bien.
Estas son las vistas increíbles desde la habitación donde disfrutamos de la lluvia bien secos y calentitos
UUsuario invitadoEl servicio del hotel es excelente y su ubicación, en pleno centro, es muy conveniente para viajar. El desayuno estaba muy completo y me alojaría aquí de nuevo la próxima vez que esté en Medan. El agua de la piscina estaba un poco turbia.
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
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