Hoteles con Wifi en Provincia de Blagoevgrad, Bulgaria

The hotel is fine if you’re arriving by car. However, I arrived by bus, and it’s about 3.5 km uphill from the bus/train station and around 2.5 km from the city centre. The biggest downside for me was that the showers in the sauna/pool area were out of order. It’s hard to understand how guests are expected to use the sauna without functioning showers, people were going straight from the sauna to the pool while still sweaty. Another major issue was the lack of basic kitchen equipment in the studio, there wasn’t even a single pot, which defeats the purpose of having a kitchen. On the positive side, the hotel was clean, and most of the staff were friendly.

I have a special experience with this hotel. So I am staying for 2 nights. On the first night, they gave me a disabled room instead of what I had booked. I have tried to speak to the receptionist but have been told that it is fully booked, so they are not able to provide the room type that I booked. When I checked in, they did not mention anything about that. So I would advise to double check when you get into your room.I have talked to trip.com, and they informed me that the hotel has actually upgraded my room with a balcony. But I don't actually use the balcony and I would like to get the room type that I booked because that is what I need. So trip.com has sorted it out for me with the hotel manager and they agreed to change the room for me on the second night. I would say the room that I booked is much more bigger than the room that I stayed on the first night. There are pictures for both room below. I am glad that trip.com can sort this out for me and the hotel has changed it for me. Otherwise I probably will make a complaint about that. So, I am quite satisfied about sorting out the query. The room is clean in general. However, the pillow is not comfortable at all. A basic selection of breakfast. Location is quite good as it is only 5 to 10 minutes walk to ski schools and the resort. It is close to the restaurant as well. Staff are good, but I found a bit difficult to communicate in English. They can speak English, but I would say only basic conversation. The ski school in the hotel is too expensive. Although they said it is a VIP course but you can found somewhere cheaper in about 5 minutes walk.

It's an amazing hotel.

I was satisfied

Lo Spa Hotel Ezeretz è un hotel 4 stelle che offre un buon centro benessere con piscine, saune e altri servizi spa puliti e piacevoli. Le camere sono spaziose e confortevoli, anche se alcune recensioni segnalano che non tutte sono all’altezza delle 4 stelle, più simili a 3 stelle. Il personale è generalmente considerato cortese e disponibile, e l’hotel dispone di un parcheggio comodo. La posizione è un po’ fuori dal centro città, ma facilmente raggiungibile con taxi a basso costo. Alcuni ospiti hanno segnalato delle pecche nella pulizia della camera e nella colazione, che può risultare semplice. Nel complesso è consigliato per chi cerca una pausa relax con spa ben attrezzata a prezzo ragionevole. Ottimo ristorante e colazione.

El hotel era bonito.

Nice hotel right in the center of things. The Spa and fireplace were great.

El alojamiento estaba muy cerca de muchos beneficios. La ubicación es muy buena junto a un ascensor de esquí. El hotel dispone de un parking, muy útil personal. Se han modernizado a una habitación con vistas a la montaña. La habitación tenía un cafeter, un caldero, Agua y té y café. La capa es perfecta, limpia y tranquila. El hotel dispone de un lujo de spa! ¡El desayuno fue excelente! Mientras en el momento de la reserva He pagado inmediatamente el valor de la habitación con tarjeta de crédito, el personal de recepción sin ver su sistema Mi pago y me preguntó Pagaré el valor de la noche. Le dije que ya había pagado el valor. la reserva de la habitación. El siguiente día en checkout Me pidió que pagara la noche otra vez. He mostrado la prueba de pago que Trip.com me había enviado El miembro del personal dijo que debería estar a bordo del manager ... after I waited a few more minutes Reconocieron mi pago. Desafortunadamente, el retraso y la falta de información El pago no fue justificado para un hotel 5-star.