Margaret
29 de septiembre de 2023
This was absolutely the worst hotel we have stayed in! The room was disgusting! It was not cleaned at all before we checked in. The furniture and counters were speckled with ashes and dust, the beds dirty with what looked like tobacco flakes or black dirt and the other bed with blood stains, and the carpet was covered in broken plastic pieces, hair and dirt and debris. We complained immediately, but being parents weekend at nearby ECU, everything was sold out and it was already almost midnight. We asked for new sheets and the front desk attendant complied. When he came to the room he noted the extreme filthiness and apologized. He actually wiped down some of the counters himself. And he noted the account about the unclean state of the room. However, the manager never reached out or apologized. When we complained upon checkout, the manager gave an unsympathetic excuse, albeit true, and told us we had the choice to leave if we didn’t like it. Then he walked away and did not care. Absolutely the worst stay ever! We were caught in a tropical storm while there and water was coming in the window. The entire hotel is in disrepair and should be shut down for health code violations. Do not believe the reviews. It is a -10 out of 10 not a 7/8!!
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