Heri Heights Serviced Apartment By Trianum

Valoraciones de Heri Heights Serviced Apartment By Trianum

Heri Heights Serviced Apartment By Trianum

Kolobot Dr, North, Nairobi, 00100, KenyaVer datos del hotel
Heri Heights Serviced Apartment By Trianum
Heri Heights Serviced Apartment By TrianumHeri Heights Serviced Apartment By TrianumHeri Heights Serviced Apartment By Trianum
Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche

Valoraciones de usuarios

4/5
Muy bueno
36 valoración
Valoraciones reales
Ubicación4.1
Instalaciones3.9
Servicio4.1
Limpieza3.9
Filtrar por:
Ordenar por:
Todos los comentarios(36)
Valoraciones positivas(28)
Valoraciones con fotos/vídeo(6)
Valoraciones negativas(3)
tripshawn
Apartamento deluxe, 1 dormitorio
Fecha de estancia: jun 2024
Personas que viajan solas
10 valoración
4.5/5
Fabuloso
Fecha de publicación: 7 jun 2024
Good environment. Kind and friendly staff. Gym and pool available. Highly recommended apartment in Nairobi. Relax. The building is tasteful and nice.
Traducir
6/8
Bethel
Estudio
Fecha de estancia: may 2023
Personas que viajan solas
11 valoración
5.0/5
Excepcional
Fecha de publicación: 12 jul 2023
Such a perfect apartment, environment, amenities. Enjoyed my stay
Traducir
Usuario invitado
Fecha de estancia: mar 2024
Otro tipo
0 valoración
3.0/5
Fecha de publicación: 17 mar 2024
OK, but needs some serious TLC. For a 2-night stay, a hotel like the IBIS would be a better choice. Perhaps this is better for long-term stays. It is a big place that is in need of some repairs and some tender-loving-care; otherwise, no major issues.
Traducir
Usuario invitado
Fecha de estancia: feb 2024
Otro tipo
0 valoración
3.0/5
Fecha de publicación: 23 feb 2024
The apartments are nicely spacious. However, there are a few things that need improving: a) Wifi was poor and inconsistent b) the apartment I stayed in did not have a kettle/microwave/sufuria. So that meant no hot water to drink for me :( c) the bedsheets smelt like fish for some reason d) the mattress was lumpy, so despite being tired I didn't have a good night's sleep e) the lady at the restaurant serving tea and coffee was too slow
Traducir
Usuario invitado
Fecha de estancia: ene 2024
Otro tipo
0 valoración
3.0/5
Fecha de publicación: 21 ene 2024
I spent my vacation in a disgusting apartment. The bathroom looked as if hooligans had recently rioted there and had then been poorly renovated. The kitchen was also a disaster. Mold on the ceiling, dirty walls. The equipment was inadequate, including a pan to fry something and also bowls to serve the food. The balcony wasn't nice either. Paint was peeling off the ceiling and dirtying the furniture every day. A table was also missing.
Traducir
Sophie M
Fecha de estancia: jun 2023
Grupos de amigos
5.0/5
Excepcional
Fecha de publicación: 10 jun 2023
Very good customer service from the entire team,Fred,Edwin,Erick,Chef Linet...Their service was unmatched keep it up!! Heri Heights gives you value for your money and I'll highly recommend it to anyone who loves great food and ambience.We had an exceptional dining experience.Will definitely visit again.
Traducir
Usuario invitado
Fecha de estancia: ago 2023
Otro tipo
0 valoración
2.0/5
Fecha de publicación: 21 ago 2023
The front office receptionist(Saturday daytime) are the worst I've encountered in a long time. From not being willing to check me in on arrival and instead telling me to get in for the meeting - like who are they to know what am supposed to be doing??? Saturday night receptionist equally uncouth and discourteous - does she have to ask me before all else about me paying up for an extra guest?
Traducir
Usuario invitado
Fecha de estancia: ago 2023
Otro tipo
0 valoración
5.0/5
Excepcional
Fecha de publicación: 17 ago 2023
To begin with; 1. The location is great 2. Check in was very smooth 3. The facility has the most greenery i have seen Huge props for the complementing the Eco System. 4. My room was very clean 5. The facility has very friendly team. Great job! NOTE: I stayed in room D06 and the WC needs to be checked, it seemed to be faulty.
Traducir
Usuario invitado
Fecha de estancia: ago 2023
Personas en viajes de negocios
0 valoración
5.0/5
Excepcional
Fecha de publicación: 14 ago 2023
Staff is very kind, I love the place. They even took my breakfast at my room since I was extremely exhausted because I arrived from the airport to the hotel at 4 am. The nature that is around of the hotel is amazing. Also, the place is big. So, if you are looking for a nice place an feel as at home definitely you have to choose here.
Traducir
Usuario invitado
Fecha de estancia: jul 2023
Otro tipo
0 valoración
3.0/5
Fecha de publicación: 30 jul 2023
The apartment is spacious, location is perfect and great ambience. The gardens were beautiful and the staff are friendly. However being second-time guests, we never thought the services had deteriorated so much since the last time. First, we were given stained beddings and towels. This is a NO NO for hotels, especially a 4-star one. The water pressure in the house was very low especially downstairs and my husband and I had to go shower in the children's bathroom. This is not to mention that eventually, the water in the shower would go cold after 10 minutes. We were here for one month and this was never addressed even after reporting it to the reception. The washing machine has no drier so we were given a small line to hang clothes but they couldn't dry since it was the cold season. When we reported they took our clothes to dry at their laundry and one time they returned our clothes with chewing gum stuck. On our last day 20th July, there was no water in the apartment with no solution in sight. Talking about the restaurant, their service is really slow taking even up to almost one hour to deliver in the room or serve. The menu is also limited. Generally, the apartment needs to be refurbished because at one time the bathroom mirror fell off and almost injured my daughter. Additionally, the upstairs toilet was unstable and would slightly shake when sat on. There was also evidence of smashed mosquitoes on the walls, ceilings, and mosquito nets. For a family of four, there were only 4 spoons and very few cups and glasses. Honestly, you can add a few more. I must mention that for the wifi it is rather weak and only worked in particular spots of the house. The gym equipment is not in good working condition, an example being the socket of the treadmill at one point started smoking. The TV in the room is not an up-to-date one. The reception could be more efficient though I guess they were doing the best within their power. Reading the reviews of other guests I'm left wondering why we are the only ones with this kind of review. Did we just get poor service for the same rates or are there superior services for other guests? Sorry, but I don't recommend this facility unless things change.
Traducir
Usuario invitado
Fecha de estancia: jul 2023
Otro tipo
0 valoración
5.0/5
Excepcional
Fecha de publicación: 29 jul 2023
Best place to do an intimate wedding with friends and family. We were able to be provided with accommodation for family and friends, space to to the wedding and a nice honeymoon suite with a good deal.
Traducir
Usuario invitado
Fecha de estancia: jun 2023
Otro tipo
0 valoración
4.0/5
Muy bueno
Fecha de publicación: 29 jun 2023
I lived there for 2 years - it was really nice. The garden is one of its kind thanks to Patrick (the gardener) - one of the kindest, most hard working man I've met. A big shout out goes to Efelda as well (the amazing housekeeper that was with me during these 2 years), you wouldn't find anyone as professional, trustworthy, and as kind as her. I want to sincerely thank both of them for their support, kindness and friendship. It really felt like being at home.
Traducir
Usuario invitado
Fecha de estancia: jun 2023
Personas que viajan solas
0 valoración
5.0/5
Excepcional
Fecha de publicación: 1 jun 2023
Stay was amazing, staff helpful, area clean, scenic and very quiet. Was on a one bedroom apartment which was clean and well maintained, staff were very helpful, went to the extent of providing me with a desk chair ensuring I could comfortably work. I am very happy with my decision to choose Heri heights apartments
Traducir
Usuario invitado
Fecha de estancia: abr 2023
Otro tipo
0 valoración
5.0/5
Excepcional
Fecha de publicación: 23 abr 2023
What a magnificent place to be in, very quite and serene. The food was finger licking to say the least. The service was top notch, Brenda one of your waitresses at scapes restaurant made sure I was home away from home. Coming back again with my family.
Traducir
Usuario invitado
Fecha de estancia: abr 2023
Otro tipo
0 valoración
5.0/5
Excepcional
Fecha de publicación: 10 abr 2023
Was here on Saturday morning for breakfast. The buffet was 10/10, tasty meal, smoothies, live station. Creativity as its best. Breakfast highly recommended. Great and friendly team not forgetting you can also enjoy you meals in the room or poolside
Traducir