Helene
11 de febrero de 2024
We arrived and checked in. We were assigned Room 236 and when we walked into the room, it strongly smelled of cigarette smoke. I went back to the front desk and made of receptionist aware. She (young, blond hair lady) apologized profusely. She informed me that she will assign a different room and checked the newly assigned room for us to make sure there was no cigarette odor. She came back to the lobby and gave us our new keys for Room 239. We went to the room which not only did not smell of cigarettes but it was a larger, corner room. We were very pleased. A big thank you to the receptionist. We appreciated the impeccable service.
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