Hoteles de 4 estrellas en Shantou

We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand. Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained. However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it. To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat. That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight. Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch. Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart. Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.

A solid, modern choice for a short trip. The property is fresh and has some really cool features, like the robot that delivers food directly to your doorstep—it's a very convenient and cool touch. Highlights: Love the dual-pillow options (soft/hard) and the 24-hour front desk that helps manage the laundry for you. We were also grateful for the free room extension until 1 PM. Drawbacks: No ground-floor staff to help with bags since the lobby is on Level 2. Wi-Fi signal is weak, and the breakfast is the same every day (though there are many eateries nearby). Smells: You’ll notice the wet market smell outside and the strong essential oil scent in the lobby, but it’s manageable since you aren't at the hotel lobby all day.

What an excellent hotel. It appears to be relatively new, so it was a real treat to sleep in fresh, crisp sheets, and I loved the supportive, firmer mattress. The blackout curtains and double-glazed windows were excellent too, making it easy to get a great night's sleep off the plane. Unfortunately, I missed breakfast, so I can't comment on that, but the Italian drip coffee bags provided in the room were more than enough to get me caffeinated and ready for my meetings. Room service being delivered by a robot was an unexpected novelty and definitely added a bit of fun to the stay. The front desk staff were exceptional. They went out of their way to help me order takeaway and organise a DiDi to the nearby train station, making everything effortless despite the language barrier. The weather outside was hot and humid, but it never affected my comfort inside. The air conditioning worked brilliantly, cooling the room with a natural feel and without the usual noisy rattling that many hotel units have. The DIY laundry was another unexpected bonus. With the humid weather requiring more outfit changes than I'd anticipated, being able to wash and dry my clothes was incredibly convenient. The gym was also well equipped and a great alternative to running outside in the heat or getting lost. Overall, I highly recommend this hotel and will definitely be staying here again on future trips.

I cannot recommend this hotel enough - I’m from the US and I’d venture to say that I’ve never received such excellent service. The ladies working the front desk were so kind and so accommodating. My dad accidentally left his backpack in the hotel room while we rushed to catch our train after checking out. After anxiously contacting them on WeChat, they attentively offered to fast-track its delivery to our next hotel. The conversation was seamless and they really quelled our concerns. I really felt cared for by the staff at this hotel. Even when we arrived at the hotel, we were very impressed by how clean and spacious the rooms were. The beds were also so comfortable. We were also able to enjoy time in their lobby after ordering take-out. I wish we had the opportunity to stay more than one night!! The location is just a short didi away from the Shantou train station. The breakfast selection was excellent (and we were even able to pack a few up in to-go boxes for my aunts who didn’t have time to sit down to enjoy their meal). Thank you so much for having us at this hotel - we really enjoyed it and cannot recommend it enough!!

All good especially the service and food for breakfast. The best breakfast selection for all the Hampton hotels by Hilton I have stayed . Special thanks to Ms Joy from the front desk who provided very informative and well recommended places to eat for local foods in that area . Her patience must be commended !👍

No regrets paying more for this beautiful homestay! 花多点钱住这里一点遗憾也没有！ My parents, sibling and I stayed for a total of 3 nights in their 4 pax room. It’s a beautiful and tastefully decorated accommodation with personal courtyard and interior. Bed and duvet were so comfortable especially in the chilly weather of 18 ~ 22 degrees. I didn’t spot anything obvious I can complain about regarding the cleanliness of this place, hence 5/5 for cleanliness. Location is perfect (5/5). Next to streets of food places that have good ratings, and super near 万象城 shopping mall (restaurants, luxury shops, retail and more). Anyways cabbing around Shantou is really convenient, fast, and affordable. Even though it is nested amongst other tall residential area, once we close the door we couldn’t hear much noise from outside. Service is 5/5 as well. There’s free pickup and drop off serviced from the railway station. There’s daily fresh fruits delivered to us, as well as chicken soup. There’s also free laundry service which we really appreciate! Staffs were always ready to help and always ready to give recommendations. We really felt their hospitality and they are genuine in providing best service possible. Amenities is 5/5 as well. The hair dryer is Laifen brand which is so strong and sleek looking. They provide disposable towels on top of those reusable towels. Their slippers are fluffy and comfy. They have like everything we need. Bonus: Their residential cat and her kittens are adorable!!! All in all wonderful stay and would stay again if i ever visit Shantou again. Suggestions for improvement: (1) more variety in breakfast options (stayed for 3 nights and felt that some breakfast options would be great), and (2) the shower gel, shampoo, and conditioner are a little too hard to pour out maybe can consider using press bottles.

He elegido este hotel para jugar a la cabeza. La experiencia de estadía en general es mucho más que esperado. No quiero ir a otro lugar después de quedarse. ¡Es muy cómodo! ¡Debemos hacerlo bien! El servicio es lo más sorprendente. El director de la recepción que se ocupa de la recepción cuando se queda, es especialmente intimidad y paciencia. El procedimiento se trata rápidamente. ¡Presenta la ruta del hotel, el parque pequeño y el canal del pirata, y nos recomienda muchos lugares agradables y buenos y buenos, amables y amigos! ¡Y porque ella puede comer bella y bella y jugar bella y evitar la abeja! ¡Esto es un gran alabanza, no es sólo comer bien y beber bien, es realmente muy satisfactorio! También le informan en profundidad de la mejor época del mar, el proceso es modesto y amable, la respuesta a la demanda es muy oportuna, el servicio es profesional y cálido! En segundo lugar, la ubicación del hotel es excelente, salir directamente al paseo del mar, caminar a los edificios del parque pequeño, la zona pública, aunque no es grande, es elegante y con un ambiente lleno de aire y puede ver el mar! La sala de paisaje del mar se centra en la habitación del mar, la vista de la ventana del suelo no es incómoda, la primera línea de la vista del mar se cierra el fondo del ojo, mira la onda del mar y la noche puede atrapar el mar y el sol es hermoso. ¡La cama es muy grande! ¡No está lejos de la orilla del mar, sólo hay una carretera! Las instalaciones de la habitación están completas, el control de voz inteligente, las ventanas inteligentes, el control de aire acondicionado de la luz y el mando de seguridad independiente. Los detalles sanitarios también son buenos. El suelo, la ropa interior y los productos de cama están limpios, el rincón no tiene un olor sucio, vive cómodo y tranquilo, y el precio es muy alto! Ven a ver la primera opción del paisaje del mar!

My second time staying here. I like the location and also the warm service by the staff here. Will stay here again when i next visit

The hotel location very good have many food around the area, shopping mall etc. The hotel is under upgrading but have minimize the inconvenience and sounds hazard. Provided all necessary toiletries.

這次汕頭入住的城景房體驗遠超預期，雖然看不到海景，但城市視野開闊通透，落地窗直面市區街景與樓宇風貌，氛圍感拉滿。 白天陽光灑進房間，能清晰看見老城街巷與新城高樓錯落交織，傍晚夕陽給城市鍍上暖調，夜晚萬家燈火亮起，車流流光蜿蜒，靜坐窗邊就能感受鮀城的煙火氣息。房間打掃得乾淨整潔，空間寬敞，床品柔軟舒適，衞浴乾濕分離，隔音效果很好，休息十分安穩。 酒店位置絕佳，臨近商圈和美食街區，出門就能打卡潮汕特色小吃，出行逛吃都很便利。工作人員服務熱情細緻，辦理入住高效快捷，整體性價比很高。不靠海景也能擁有絕佳觀景體驗，兼顧居住舒適度與城市煙火感，來汕頭遊玩十分推薦入住。