Hoteles de 3 estrellas en Antalya

I would like to file a formal complaint regarding my recent stay at this hotel due to the unprofessional and uncomfortable treatment I experienced. From the beginning, the attitude of the staff, including the owner, felt cold, dismissive, and unwelcoming. On the morning of check-out, I left the hotel early to take my friend to the airport. When I returned, I found that my room had already been entered and cleaned at around 9 a.m., even though I had not checked out and the official check-out time was 12 p.m. Later, a staff member came to wake me and remind me that I needed to leave by 12, while also saying that they thought I had already gone. This is not an acceptable excuse. Entering a guest’s room and preparing it before check-out time, without confirmation, is inappropriate and disrespectful. I also had an unpleasant experience with breakfast. I had paid for two breakfasts, and when I explained that I wanted the second one because I was still hungry, the staff clearly seemed unhappy about it. I then asked for cutlery for the second breakfast, but it was never brought. This is not the guest’s responsibility. If breakfast service is offered, then it should be provided properly and without attitude. The overall behaviour of the staff made me feel judged and unwelcome throughout my stay. Even during check-out, when I returned the key card, their attitude remained unnecessarily rude and uncomfortable. It felt like they were selective about which customers they wanted and did not know how to treat paying guests with basic professionalism and respect. If the hotel believes its prices are too low for the service it provides, then it should change its pricing policy. What it should not do is accept payment and then treat guests as if they are a problem. I am submitting this complaint so that other customers do not have to face the same treatment. I hope Trip.com takes this matter seriously.

El servicio era excelente. Estabamos en la sala de piedra. Lindo gran habitación en el anexo. La habitación habría sido excelente si hubiera una pequeña cantidad de espacio exterior. Sólo una mesa con 2 sillas para relajarse en la tarde. El desayuno era fab pero un poco repetitivo si te quedas por una semana. Los hamburgueses eran los mejores en la zona, así que comíamos dos veces.

El anciano del hotel es muy acogedor. Es un hotel relativamente económico y el precio está bien. Sin embargo, no hay plaza de aparcamiento en la ciudad antigua. Los amigos que conducen solos deben tener cuidado.

The location of this hotel is very central to my dental appointments in Lara. I know the area well so knew what to expect. The breakfast at 8pm is one of the best I have encountered when visiting Lara with ”free breakfast”. The only complaint is with the paper tiny disposable cups for tea or coffee... as Westerner I do like milk with my tea/coffee so although the cups appear adequate for Turkish tastes they become unusable. A China or larger cup would be fantastic option. The space for socialising and to eat breakfast is a small terrace at the front of the hotel is very limited. When I visited a new Irish bar was been built at the end of the ground floor corridor. Rather worryingly they were testing the sound system for that bar which was far too loud (even at 4pm) so I have serious reservations that this noise will completely drown out any peace and quiet when this bar is open. The room was large, spacious, clean and well lit The ensuite fantastic for all needs. All in all fantastic stay... would recommend and give 5 stars if the future noise from the bar will be a major concern especially if travellers are attending dental or other medical appointments

Este hotel tiene una excelente ubicación. Está cerca de la Puerta de Adriano y cerca del mar. Hace muchísimo calor aquí. Pero curiosamente el alojamiento es tranquilo, así que tuve una estancia realmente cómoda.

La parada de autobús y la parada de tranvía están justo enfrente, por lo que puedes acceder fácilmente a cualquier lugar y ¡la ubicación es excelente! ! Tenga cuidado porque parece que no tienen cepillos de dientes. El desayuno tenía muchos tipos de pan. El sistema implicaba recoger una pieza entera de fruta, como una manzana, una pera o una naranja.

The location was excellent. However, I was given a room facing the street instead of the one I booked, and it was extremely noisy, so I could not sleep well. The Wi-Fi barely worked in my room—it existed in name only—although it worked fine in the main building. Breakfast was okay. When I asked to change to a main-building room, I was told it would be possible after the current guests checked out, so I waited. But after they left, the staff changed their story. To make matters worse, the room was left unlocked after cleaning, which made me feel very uncomfortable. Overall, I was very disappointed because I was placed in a completely different room from what I originally selected.

La ubicación es cómoda, el personal de servicio es muy bueno, el equipo está completo, el conjunto está bien, el nivel de hoteles comerciales normales

La ubicación y el aparcamiento del hotel son excelentes. El desayuno era abundante y la chica de la cocina fue muy atenta y servicial. El personal de recepción del ***et, tanto de día como de noche, ofrece un servicio profesional. El único problema con la limpieza es un poco deficiente. Había cucarachas en nuestra habitación. Ya las han tratado, y los insectos se están volviendo locos, pero su aspecto fue muy molesto para mi esposa. Por lo demás, el ***et es un buen hotel. El simpático pájaro de la entrada es especialmente servicial.

Отель снимали на сутки. Номер небольшой, но все имеется. Завтрак включен, шведский стол. Персонал доброжелательный, любят животных. Уютный отель. Есть бассейн, но он расположен в закрытой зоне от солнца.