Hoteles de 3 estrellas en Antalya

I would like to file a formal complaint regarding my recent stay at this hotel due to the unprofessional and uncomfortable treatment I experienced. From the beginning, the attitude of the staff, including the owner, felt cold, dismissive, and unwelcoming. On the morning of check-out, I left the hotel early to take my friend to the airport. When I returned, I found that my room had already been entered and cleaned at around 9 a.m., even though I had not checked out and the official check-out time was 12 p.m. Later, a staff member came to wake me and remind me that I needed to leave by 12, while also saying that they thought I had already gone. This is not an acceptable excuse. Entering a guest’s room and preparing it before check-out time, without confirmation, is inappropriate and disrespectful. I also had an unpleasant experience with breakfast. I had paid for two breakfasts, and when I explained that I wanted the second one because I was still hungry, the staff clearly seemed unhappy about it. I then asked for cutlery for the second breakfast, but it was never brought. This is not the guest’s responsibility. If breakfast service is offered, then it should be provided properly and without attitude. The overall behaviour of the staff made me feel judged and unwelcome throughout my stay. Even during check-out, when I returned the key card, their attitude remained unnecessarily rude and uncomfortable. It felt like they were selective about which customers they wanted and did not know how to treat paying guests with basic professionalism and respect. If the hotel believes its prices are too low for the service it provides, then it should change its pricing policy. What it should not do is accept payment and then treat guests as if they are a problem. I am submitting this complaint so that other customers do not have to face the same treatment. I hope Trip.com takes this matter seriously.

El anciano del hotel es muy acogedor. Es un hotel relativamente económico y el precio está bien. Sin embargo, no hay plaza de aparcamiento en la ciudad antigua. Los amigos que conducen solos deben tener cuidado.

The location of this hotel is very central to my dental appointments in Lara. I know the area well so knew what to expect. The breakfast at 8pm is one of the best I have encountered when visiting Lara with ”free breakfast”. The only complaint is with the paper tiny disposable cups for tea or coffee... as Westerner I do like milk with my tea/coffee so although the cups appear adequate for Turkish tastes they become unusable. A China or larger cup would be fantastic option. The space for socialising and to eat breakfast is a small terrace at the front of the hotel is very limited. When I visited a new Irish bar was been built at the end of the ground floor corridor. Rather worryingly they were testing the sound system for that bar which was far too loud (even at 4pm) so I have serious reservations that this noise will completely drown out any peace and quiet when this bar is open. The room was large, spacious, clean and well lit The ensuite fantastic for all needs. All in all fantastic stay... would recommend and give 5 stars if the future noise from the bar will be a major concern especially if travellers are attending dental or other medical appointments

Хорошие апартаменты, очень удобное расположение. В номерах чисто, есть все необходимое. Несмотря на то, что в номерах есть кухня, гостям так же предлагается завтрак.

La parada de autobús y la parada de tranvía están justo enfrente, por lo que puedes acceder fácilmente a cualquier lugar y ¡la ubicación es excelente! ! Tenga cuidado porque parece que no tienen cepillos de dientes. El desayuno tenía muchos tipos de pan. El sistema implicaba recoger una pieza entera de fruta, como una manzana, una pera o una naranja.

Tenga cuidado si conduce; las carreteras son demasiado estrechas, se perderá fácilmente, y el aparcamiento es limitado y poco visible. Este hotel es recomendable para quienes no conducen; hay muchos bares, restaurantes y tiendas de recuerdos en el casco antiguo. El personal del hotel es amable, pero como hay bares frente al hotel, puede ser bastante ruidoso y solo se calma alrededor de la 1 de la madrugada.

Este hotel tiene una excelente ubicación. Está cerca de la Puerta de Adriano y cerca del mar. Hace muchísimo calor aquí. Pero curiosamente el alojamiento es tranquilo, así que tuve una estancia realmente cómoda.

Отель не пляжный, находится недалеко от центра города. Завтрак очень скромный, не шведский стол. Есть только фен и тапочки. Мы останавливались на одну ночь. Номер маленький, телевизор висит криво, лампа на потолке выпала из гнезда, мебель в ванной сломана, окно зарешечено, балкона нет. Мне было не комфортно. Больше одной ночи останавливаться не стоит.

La ubicación y el aparcamiento del hotel son excelentes. El desayuno era abundante y la chica de la cocina fue muy atenta y servicial. El personal de recepción del ***et, tanto de día como de noche, ofrece un servicio profesional. El único problema con la limpieza es un poco deficiente. Había cucarachas en nuestra habitación. Ya las han tratado, y los insectos se están volviendo locos, pero su aspecto fue muy molesto para mi esposa. Por lo demás, el ***et es un buen hotel. El simpático pájaro de la entrada es especialmente servicial.

Отель снимали на сутки. Номер небольшой, но все имеется. Завтрак включен, шведский стол. Персонал доброжелательный, любят животных. Уютный отель. Есть бассейн, но он расположен в закрытой зоне от солнца.