Hoteles de 3 estrellas en Hat Yai

Every time I come to Hat Yai, my only job is to book the hotel and Casa 33 is always our first choice. The hotel is clean, bright, and peaceful. Everything is well taken care of, and the atmosphere is calm and comfortable. On my last two trips, Jub at the front desk gave me great suggestions as soon as I arrived. Special Thanks to her and all reception staff as well for the warm welcome and support

I checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place. Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place. I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels. On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either. My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents. Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.

This time I traveled alone, so I decided to try staying in a single room. It was very comfortable and perfect for solo travelers, while still offering great privacy. The night shift staff provided excellent service. I will definitely come back again.

Perfect stay!One of our favourite hotel in Hatyai Good location ,good service and clean.Thanks for upgrade our room.Highly recommended 💖👍

Hay mucho estacionamiento, pero limitado. Tuktuk disponible cerca. Kimyong mercado y Lee jardín es caminable. La cama es un poco demasiado dura y si usted está dormido ligero, prepara algunos oídos. Ok.. Café gratis de la mañana y snacks no mal. Pero para este estilo básico de cama y hotel, y no desayuno.. tarifas de habitaciones ligeramente altas 😅

Had a very nice night here before my flight. Although it is a bit odd to have your entryway be a glass facade so everyone walking by can see you (unless you pull the curtain in the middle of the day of course), the room itself and the reception team were very nice. Would recommend!

The price is reasonable, location everything ok But the hotel room wall sound proof is worse , in the room , we can hear clearly what people talking in the corridor. Especially midnight if people walking and talking, it is too noisy to fall asleep.

Hostel was decent. Very cold too even though it’s a closed capsule. Capsule quite small, better for those who travel with only one bag (recommended). I had 2 bag (1 luggage 1 gym bag) and the space quite crowded with stuff haha. Toiletries not provided except for towel. Towel is thick so it’s hard to dry in air conditioning space. Advisable to bring own towel that is thin and easy to dry. Bring hanger as well (recommended) if you need it to hang your clothes as they dont provide it much. Plus point: location is in the centre (lee garden) and every place is walking distance (kim yong, lee garden plaza, 7E, HatYai Junction, Amazon cafe). There’s also a lot of massage shop along the hostel building. If you are here for songkran, definitely you’ll get wet the moment you step out from the hostel haha. Very convenient place and friendly customer service!!

La habitación es realmente espaciosa. Aparcamiento limitado pero fuera del hotel también dispone de aparcamientos. A poca distancia de Chen Long Boat Noodle y Lee Garden. Cerca también tienen dos 7 eleven.

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