Hoteles en Hat Yai con desayuno

Disappointing Experience – Poor Rest Due to Bathroom Leakage This was our first night at the hotel, and we were hoping to get a good night’s rest. Unfortunately, our morning turned into a very unpleasant experience. At around 6 a.m., we were woken up by the loud sound of water dripping. We discovered that the bathroom ceiling was leaking from around the light casing. We contacted the hotel operator, and to their credit, the maintenance team arrived quite quickly. However, things became even more concerning when we heard an electrical buzzing sound near the bedside. We were worried about our safety, so we switched off the air conditioning and moved all our plugs and phone chargers away from the area to the dressing counter. The maintenance team then used a vacuum to remove the water, but the machine was extremely noisy. As you can see from the size of the vacuum, it was not something we could ignore and continue sleeping through. By the time the work was completed, we were completely awake and decided to leave the room. We requested that the room be cleaned and thoroughly checked again. Because of this unexpected incident so early in the morning, we had a terrible night’s rest and felt exhausted for the rest of the day. We requested a room change, but the front desk informed us that the hotel was fully booked. Unfortunately, no alternative arrangement or compensation was offered for the inconvenience. While we appreciate the quick response from the maintenance team, the leaking ceiling and the electrical buzzing sound were serious concerns that affected both our comfort and our sense of safety. We understand that unexpected maintenance issues can happen, but we believe the hotel should take greater responsibility for the guest experience, especially when an incident significantly disrupts a night’s rest. Hopefully, the hotel will improve its room maintenance and provide better solutions for guests facing similar situations in the future.

El hotel es limpio, pero no es muy estratégico, ya que está situado muy lejos de la ciudad y atracciones, al menos 15 minutos en coche, sólo 1 pequeño 7-11 cerca. También, durante nuestro examen, el receptor dijo que no podían encontrar una toalla de cara e insistió en que pagáramos, de hecho, ni siquiera usábamos ninguna de sus toallas y sospechamos que quizá el custodio se fue el primer día de la custodia, Sin embargo, estamos en una r apuros, así que sólo pagamos por ello al final.

Hotel location that very near to Lee Garden night market, 7-Eleven, and some massage places. Also alot of nice roadside food. Hotel room also nice, clean and big bed.

Good location near the Central mall. Nice breakfast. Clean place and friendly service quiet location no road noise and close to a seafood restaurant that’s yum.

Excelente precio para mi estancia de una noche. La habitación estaba limpia y lista al llegar. La piscina estaba limpia y a una temperatura agradable. Convenientemente ubicado muy cerca del aeropuerto. Perfectamente situado justo enfrente de un buen restaurante para cenar y un bufé de desayuno. Vea la foto de mi cena al otro lado de la calle.

Our recent stay was exceptional. The accommodations were excellent, and the fitness facilities were impressive. As a returning client, I consistently have positive experiences and truly appreciate the quality provided.

The hotel hygiene is well maintained. We love the ambience. If you need to shop, there’s a mini Big C store right infront of the hotel. Entrance for hotel is behind Big C. There’s no lift, so the staff helped us to carry our luggage. We checked in late around 9pm and the staff on the duty at the receptionist that night wasn’t so friendly. Had the difficulty to communicate and gave us look when she was frustrated. The staff we meet earlier in the morning and during the checkout were nice and warm. The TV was not a smart tv, so there’s only 3 news channel available. Tv remote control not functioning. The blind/curtain is see through.

Desgraciadamente, nuestra estadía no fue agradable. La habitación no estaba bien equipada, lo que hizo muy incómodo. Además, a las 3:30 p.m., nos molestó la gente que golpeaba las puertas y gritaba en el corredor, lo que afectaba significativamente nuestro sueño. Otra experiencia decepcionante fue que una galleta adicional requería una tasa adicional, y la tasa era inesperada y no respondía a nuestras expectativas de hospitalidad. En general, la experiencia fue inferior a las expectativas y hay ciertamente margen para mejorar tanto las instalaciones como el servicio de los huéspedes.

The room is nice. The air-conditioning is very cool. The location is great. Walking distance to the Lee Garden Night market, Robinson Mall, train station and massage parlors. Highly recommended. I will stay again.

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