Hoteles Rixos en Serik

everything has been great but there are flaws. only drinking water is free in the hotel lobby. Free pizzas, hamburgers and lavash snacks should be provided for children. Because in the boulevard outside the other hotel, besides water, food and ice cream were also free.

One of the best hotels I have ever stayed at! Everything was incredibly clean, well-organized, and thoughtfully arranged. I was traveling with my child, and I wholeheartedly recommend it to families. The kids club was fantastic, running from 9 AM to 11 PM, which made our stay so much more relaxing. The magic show was absolutely amazing — even I couldn’t figure out how the magician did it! There were also great activities like paddle boarding. A special thank you to Bayram Bey at reception for helping me get a room in the main building, and to Ali Rıza Bey for assisting us with the shuttle to the kids club. Their kindness made a big difference. The food was delicious, and having a heated pool was a huge bonus. We had an unforgettable holiday and will definitely come back again. Highly recommended for families!

Un hotel agradable, nuevos) chicos intenta. Pero todavía más de 2 noches de aburrimiento) estar listo para que una habitación grande con un salón separado en los pisos inferiores tenga una vista a la pared 🤣, foto apendiente))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))) Naturalmente, los hombres de negocios trataron de asentarse en la peor habitación antes de que un poco desperdiciaron la impresión en el primer momento, pero, después de descansar en la cena (por cierto, era muy delicioso todo) y montar, nos fuimos. En otra habitación esperaba una sorpresa - no trabajaba en el aire acondicionado del dormitorio, el marido durmió en el salón ... Fue fijado por 🤦🏻♀️ en lugar de patinar en las colinas senté con los maestros en la habitación, cinco veces explicando lo que hacer ... cuando el fan fue traído, honestamente, muy rié, la habitación por dinero decente, simplemente , no barato) Pero si usted es positivo- no tendrá ningún descanso 💪. Tomado para la vista de la pared la estrella y para la noche insomnable en el calor, y para la próxima perdida en la reparación de su día conde)))

We recently stayed at Rixos Premium Belek and overall the hotel was truly beautiful. The resort itself was impressive — the architecture, landscaping, and overall atmosphere were stunning. The rooms were spacious, comfortable, and well designed. The food quality was also very good with a wide variety of options, which we really enjoyed. However, there were a couple of points that I believe the hotel management should pay attention to. Before our arrival, our confirmed reservation was attempted to be cancelled twice due to what was described as a “local market / nationality agreement.” As guests, this was quite concerning and stressful since it happened very close to our check-in date. Fortunately, the issue was eventually resolved and we were able to keep the reservation, but situations like this can affect guests’ confidence when planning their stay. During our stay, we noticed that the service in the buffet restaurant could have been more attentive. On one evening, the waiters passed by our table several times without offering drinks or asking if we needed anything. At one point I asked for a fork, but unfortunately it never arrived before the restaurant was closing. The staff did not appear very attentive or welcoming in this area. On a more positive note, the service at Piazzetta Italiana was very good — professional, attentive, and a clear highlight of our dining experience. There was also a small incident in the lobby area that felt disappointing. While a staff member was refilling welcome snacks and drinks (presumably for arriving guests), I approached to take a juice and was told quite abruptly “not for you.” While I understand there may be rules, the way it was communicated felt impolite and not in line with the level of hospitality expected from a hotel of this standard. Aside from these points, the hotel itself was excellent and offered a very beautiful environment for a holiday. With more consistency in service and guest interaction, the overall experience could easily match the high standard that the resort represents.