Timton Fuhe Hotel

Valoraciones de Timton Fuhe Hotel

Timton Fuhe Hotel

199 Sanya Bay Road (Sanya Wan Lu), Tianya District, Sanya, Hainan, 572000, ChinaVer datos del hotel
Timton Fuhe Hotel
Timton Fuhe HotelTimton Fuhe HotelTimton Fuhe Hotel
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Valoraciones de usuarios

4.5/5
Bien
3313 valoración
Valoraciones reales
Ubicación4.5
Instalaciones4.3
Servicio4.5
Limpieza4.5
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Todos los comentarios(3313)
Valoraciones positivas(3156)
Valoraciones con fotos/vídeo(1113)
Fantásticas vistas al mar(645)
Personal de recepción amable(499)
Piscina estupenda(466)
Cerca de la playa(373)
Desayuno estupendo(182)
Estupendo para niños(168)
Zona de recreo infantil(54)
Valoraciones negativas(157)
TOMAS ABEL RIVAS ARIAS
Habitación deluxe (cama doble) con vistas al mar
Fecha de estancia: nov 2024
Parejas
8 valoración
3.7/5
Fecha de publicación: 30 dic 2024
El hotel es histórico se nota en los materiales de construcción, es viejo pero es cómodo la habitación es grande y esta en muy buena posición . Tienen un duo de filipinos qué cantan en la piscina qué lo hacen muy bien . El restaurante chino muy bueno y la comida muy fresca . El desayuno es muy chino no se esperen un desayuno continental .
Respuesta del alojamiento: Dear Guest, Hello! Thank you very much for sharing your stay experience with the readers. We are very happy to bring you a pleasant holiday The hotel's breakfast is a combination of Chinese and Western buffet breakfast, with over a hundred different breakfast options to choose from. Thank you for your love and recognition our hotel. We will continue to provide high-quality stay experiences for our esteemed guests. Your recognition is our greatest motivation. We hope to meet you again soon. a smooth journey and a pleasant life!
NikBakh
Habitación deluxe (2 camas), con vistas al mar
Fecha de estancia: oct 2024
Parejas
2 valoración
3.7/5
Fecha de publicación: 3 dic 2024
He estado en el Hotel Timton 8 días y ahora puedo presentar mi propia opinión sobre este hotel. La ubicación y las vistas desde el balcón son impresionantes. El hotel ofrece música en vivo por las noches (junto con la vista al mar, es perfecta). Estas fueron las ventajas de este hotel. Ahora vayamos a las desventajas (hay muchas). Servicio: Después de registrarnos, nos dimos cuenta de que el televisor de nuestra habitación estaba roto (mira las fotos subidas), la caja fuerte también estaba rota, la cisterna del inodoro funcionaba de vez en cuando. Avisamos al personal, que después de un tiempo nos dijo que todos los sistemas habían sido revisados ​​y reparados (pero todo estaba absolutamente igual, no funcionaba). Comida: Todos los días el hotel te sirve los mismos tipos de platos (alrededor de 20 o 30 tipos) y casi no hay cambios en los platos (excepto 2 o 3). La isla de Hainan es muy rica en frutas, pero el hotel te servirá solo 2 de ellas (naranja fresca y sandía, o melón y guayaba, etc.). Las frutas tradicionales de Hainan son frutas enlatadas, lo que me parece muy decepcionante (recuerde que se hospeda en un hotel de 5 estrellas). Habitación: Aparte de los problemas que se mencionaron anteriormente, hay más relacionados con las habitaciones en sí. Muebles viejos, ubicación muy incómoda de los interruptores de luz de la habitación y sus modos de funcionamiento (algunos interruptores no hacen nada). Además, no hay luz en el balcón donde se encuentra la bañera (no hay seguridad en absoluto). La ausencia de puerta y ventanas en el baño (hay cortinas en lugar de puertas/ventanas), tal decisión no la puedo entender desde el punto de vista lógico). Conclusión: Me decepcionó que este hotel por una cantidad tan grande de dinero brinde un servicio tan deficiente. Recomiendo encarecidamente que revise dos veces su decisión si desea hospedarse aquí.
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Respuesta del alojamiento: Estimado huésped, Hola. Gracias por elegir hospedarse en el Sanya Tianlong Fuhu Hotel y por dejar su opinión. Nos alegra saber que su estadía no estuvo a la altura de sus expectativas. Permítanos extenderle nuestras más sinceras disculpas en nombre del equipo de administración del hotel. Gracias por señalar los problemas, lo que nos ayudará a evitar problemas similares en el futuro. Los departamentos pertinentes han recibido sus comentarios y la administración se toma muy en serio este incidente. El hotel realizará mejoras en función de sus comentarios y mejorará continuamente la calidad de nuestro servicio. Lo invitamos cordialmente a que nos visite nuevamente para que podamos brindarle el mejor servicio. ¡Le deseamos una vida placentera!
DMITRII
Habitación superior (cama doble grande), con vistas al mar
Fecha de estancia: dic 2024
Parejas
10 valoración
4.0/5
Muy bueno
Fecha de publicación: 29 ene 2025
The employees help, I understand, and clean on time. But the bad thing was that there was not always hot water in the bathroom, and the refrigerator did not work👎 Please check the technical base of the rooms! Pool staff do not clean the pool, it was dirty👎
Traducir
Respuesta del alojamiento: Distinguished guests: Hello! Thank you very much for choosing to stay at Tiantong Fuhe Hotel and sharing your valuable comments. Thank you for your recognition of our housekeeping service! If the hotel facilities can't work during your stay, you can call the front desk for repair or change rooms. I'm sorry for the inconvenience caused to you during this stay. According to your feedback, we have arranged professionals to comprehensively inspect the room facilities to ensure the normal operation of the facilities, and will also strengthen the cleaning management of the swimming pool and improve the service standard. Looking forward to your next stay, we will definitely provide you with a more comfortable experience.
Vijay
Habitación deluxe (2 camas), con vistas al mar
Fecha de estancia: oct 2024
Personas que viajan solas
21 valoración
4.5/5
Fabuloso
Fecha de publicación: 14 nov 2024
My 2nd stay in this hotel. Nice beach view, good swimming pools. Breakfast could have more better.
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Respuesta del alojamiento: Hello dear guests! Welcome to Sanya Tiantong Fuhe Hotel. Thank you for your affirmation and recognition of the hotel. I have reported your valuable opinions to the relevant departments. The hotel's breakfast is a Chinese and Western buffet breakfast, with nearly a hundred varieties for you to choose from. The hotel is located in the center of Sanya Bay, a quiet place amidst the bustle and with convenient transportation. It is only a 15-minute drive from Tianya Haijiao and an 18-minute drive from Mingzhu Plaza Shopping Mall. It is only an 8-minute drive from Sanya Phoenix Airport. The unique design style and convenient location form a beautiful landscape in the beautiful Coconut Dream Corridor. The public area provides gyms, outdoor hot springs, children's playground and other facilities to create a leisure and comfortable holiday environment for you. We will continue to work hard to provide better services to every guest. Looking forward to meeting you and wishing you and your family a happy life!
Zachtime!
Habitación superior (cama doble grande), con vistas al mar
Fecha de estancia: jun 2024
Personas en viajes de negocios
31 valoración
4.5/5
Fabuloso
Fecha de publicación: 23 ago 2024
I loved my stay here. Everything was nice. The pool men need to clean the pool a bit more though. Always too many leaves in the pool.
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Respuesta del alojamiento: Dear customer, hello! Thank you very much for taking the time to share your stay experience with us. We have forwarded the issue you mentioned to the relevant department for follow-up and handling. At the same time, we will also take measures to strengthen employees' service awareness, further improve service efficiency, and respond to guest needs in a timely manner. Thank you again for your feedback. We hope to have the opportunity to serve you again.
Dago88
Habitación superior (cama doble grande), con vistas al mar
Fecha de estancia: abr 2024
Personas que viajan solas
33 valoración
2.0/5
Fecha de publicación: 6 may 2024
Too old the hotel
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Respuesta del alojamiento: Dear guest, hello. Thank you for staying at the Tiantong Kangda Hotel in Sanya. I am very pleased to know that you are very satisfied with our service, and I apologize that our facility decoration did not meet your expectations. I have provided feedback to the relevant departments and included it in the future renovation plan. I look forward to the opportunity to provide you with the highest quality service again.
Usuario invitado
Suite deluxe, con vistas al jardín
Fecha de estancia: oct 2023
Personas que viajan solas
1 valoración
4.7/5
Fantástico
Fecha de publicación: 7 nov 2023
Well, I was looking for a quite place very close to the beach. This hotel is not new, but besides that it’s more than enough for the price I’ve paid! Beautiful view, bathtub on the balcony, beach across the road with no people. A big pool ( also no people almost all of the days I’ve been there) and green territory just made me happy. You have to understand that if you’re looking a nice quiet place for water activities it’ll be perfect for you. A little bit old interior gives a nice Victorian style which appears to be a nice unique detail.
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Respuesta del alojamiento: Dear guest, hello! Thank you very much for your affirmation of Tiantong Kangda Hotel. I am glad that you have had a wonderful holiday here. The hotel is located in the beautiful Sanya Bay Coconut Dream Corridor, with convenient transportation. Comfortable guest rooms are designed with a panoramic view of the sea, and the room is also equipped with a unique low-temperature hot spring sea view bathtub. You can enjoy a double layered experience of "facing the sea and spring flowers blooming" when you open the door. Every compliment you give is a driving force for us to keep moving forward! We are willing to be your home on your journey, and welcome you back home anytime!
Usuario invitado
Habitación deluxe (2 camas), con vistas al jardín
Fecha de estancia: mar 2024
Personas que viajan solas
4 valoración
3.2/5
Fecha de publicación: 5 may 2024
This hotel needs an upgrade. For the price it was fine. Great location across the street from the beach and away from the crowds.
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Respuesta del alojamiento: Dear guest, hello. Thank you for staying at the Tiantong Kangda Hotel in Sanya. I am very pleased to know that you are very satisfied with our service, and I apologize that our facility decoration did not meet your expectations. I have provided feedback to the relevant departments and included it in the future renovation plan. I look forward to the opportunity to provide you with the highest quality service again
Usuario invitado
Suite deluxe, con vistas al jardín
Fecha de estancia: feb 2024
Parejas
20 valoración
4.2/5
Muy bueno
Fecha de publicación: 23 mar 2024
The place is a bit old but it’s very close to the beach and the airport. That’s why we stayed here after landing in Sanya late in the evening. It’s really cheap for what you get and the service was nice. They had a free bus taking us to haitangwanq which was great because that was our next destination. 😁
Traducir
Respuesta del alojamiento: Dear guest, hello. Thank you for staying at the Tiantong Kangda Hotel in Sanya. I am very pleased to know that you are very satisfied with our service, and I apologize that our facility decoration did not meet your expectations. I have provided feedback to the relevant departments and included it in the future renovation plan. I look forward to the opportunity to provide you with the highest quality service again.
Laura丽每
Habitación superior (2 camas), con vistas al mar
Fecha de estancia: jul 2023
Familias
16 valoración
3.7/5
Fecha de publicación: 8 ago 2023
The best thing about this hotel is unbeatable location, the sea is a few steps away and the view from the hotel room is amazing however the facilities of the hotel are outdated and it needs a thorough cleaning! Mold is everywhere in the room including the air itself! The cleaning lady was very nice and helpful! The breakfast options are poor! We would gladly come again after the renovation/cleaning just for the incredible views!
Traducir
Respuesta del alojamiento: Dear guest, hello! Thank you for choosing to stay at the Tiantong Kangda Hotel in Sanya. Due to the hotel's long history of operation and frequent exposure to sea breeze, the facilities and equipment may become outdated. However, please believe that we have never slowed down our efforts in maintaining and replacing the hotel's facilities and equipment. The hotel will continue to improve its own conditions to strive to provide every guest with a better check-in experience. Your appreciation has also surprised the hotel staff. It is the guests who have pointed out our shortcomings and advantages in this way that the hotel can progress and grow. We look forward to your visit again and wish you a pleasant journey!
Adelep
Habitación superior (cama doble grande), con vistas al mar
Fecha de estancia: may 2023
Parejas
14 valoración
4.7/5
Fantástico
Fecha de publicación: 28 jun 2023
The location was great, very near the seaside, the seaside was clean and not crowded we mostly had the beach to ourselves during the day! The room had all the amenities but the fridge was not working! The hotel has a big swimming pool! There are shops and restaurants outside the hotel too!In overall, it was worth it the price…
Traducir
6/7
Respuesta del alojamiento: Dear guest, first of all, thank you very much for your thoughtful review. Unfortunately, we did not provide you with a satisfactory stay experience. Regarding the matters you mentioned, our leaders attach great importance. Since the hotel opened in 2010, various service facilities have been continuously maintained. We have promptly reported to the heads of the housekeeping and engineering departments, and the hotel will make corresponding improvements. We will continue to improve our hardware services, and we sincerely invite you to come again, Let us have the opportunity to provide you with the best service and wish you a happy life!
ZimBarbiean
Habitación deluxe (2 camas), con vistas al jardín
Fecha de estancia: jun 2023
Parejas
2 valoración
3.7/5
Fecha de publicación: 30 jul 2023
Decent enough for a first hotel before you move onto hotels closer to the beach. The breakfast spread is mostly Chinese but you get to eat it looking at a pretty garden. Not bad. 3/5.
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Respuesta del alojamiento: Dear guest, hello! Thank you very much for choosing to stay in Sanya Bay Tiantong Kangda Hotel, which is located in the center of Sanya Bay and uses all natural green environmental protection materials. To provide guests with a warm and comfortable vacation environment, we will continuously strive for higher service levels to ensure that more guests choose us and Tiantong. Looking forward to meeting you, I wish you and your family a happy life and a happy family!
Dago88
Suite deluxe, con vistas al jardín
Fecha de estancia: abr 2024
Personas que viajan solas
33 valoración
3.5/5
Fecha de publicación: 6 may 2024
The place is quiet far
Traducir
Respuesta del alojamiento: Dear guests, hello! Thank you very much for choosing to stay at the Tiantong Kangda Hotel in Sanya. The hotel is located in the center of Sanya Bay and uses all natural green and environmentally friendly materials. To provide guests with a warm and comfortable vacation environment, we will continuously strive for higher service levels to ensure that more guests choose us and choose Tiantong. Looking forward to meeting you, wishing you and your family a happy life and a joyful family!
Michaela (@uncoveringcities)
Habitación deluxe (cama doble) con vistas al mar
Fecha de estancia: jun 2022
Parejas
11 valoración
4.5/5
Fabuloso
Fecha de publicación: 24 ago 2022
We enjoyed our stay at the Timton Kangda. It was in a great location (close to the airport and Sanya Bay beach just a minute or so walk away). The pool was lovely and our room was very clean and spacious. Room fixtures and furnishings were a little dated, and you can tell that the entire place needs a bit of TLC, but overall a decent place for the budget. The view from our room was amazing - it was great to be able to see the pool and sea! The thing that let this hotel down for us a little bit was the gym - machines that didn’t work, no AC, floorboards coming up, dirty mats, not even running tap water in the bathroom. When we tried to ask staff for help / to ask why the gym was non-functional, all we got was a shrug...
Traducir
6/10
Respuesta del alojamiento: Dear VIP! Thank you for staying and commenting on Sanya Tiantong Kangda Hotel. I'm sorry to learn that your stay experience failed to meet expectations. Please allow me to express my sincere apologies on behalf of the hotel management team. Thank you for your reference to prevent similar problems in the future. Your feedback has been received by the relevant departments. The hotel will make corrections accordingly. We will continue to improve hardware services. We sincerely invite you to come again, so that we have the opportunity to provide you with the best service, Wish you a happy life!
Usuario invitado
Habitación superior (cama doble grande), con vistas al mar
Fecha de estancia: dic 2022
Familias
7 valoración
2.0/5
Fecha de publicación: 7 feb 2023
Very old furniture and low cleanness it shouldn’t be rated as 5 stars unless they redecorate and renewed everything
Traducir
Respuesta del alojamiento: Dear guests, thank you for staying in Sanya Tiantong Kangda Hotel. I'm sorry that the decoration of our facilities has not satisfied you. I have made feedback with relevant departments and included it in the future renovation plan. I look forward to another opportunity to provide you with the best service.