Went as a family of 8, had pre booked our table. Sitting for half an hour before they even took our drink order! Another 20+ mins before our food came out, orders all wrong and our food was actually cold! Sitting waiting to order dessert for another half an hour while three young waitress were having a fine old chat, our table wasn't even cleaned off, so in the end after waiting almost 40 mins we stood up and left, without dessert, table still not even cleaned off. Went to pay and an elderly man was ahead of me, a male member of staff was arguing loudly with the elderly man saying that he had chips with his meal and the elderly man was saying that he hadn't, whether or not the poor old man had chips it was very unpleasant and unprofessional the way the member of staff was arguing with him in front of me. Anyway, it was a different member of staff that dealt with me and to be fair he was a lovely young man, I voiced my dissatisfaction to him but assured him it wasn't personal, just the service in general, he went to find his supervisor and after another 20 minutes wait he eventually came back, minus the supervisor and said that the supervisor had said to knock 10% off my bill. Well all I can say is our meal was ruined and it was a meal for my husband's birthday. I was also very unwell on the evening in question as I suffer from Crohn's disease and this added stress definitely didn't help. Would I go back again, not a hope! Steer well clear, lots of other fantastic places to eat in West Limerick/ North Kerry.
Fabuloso
78 Comentarios