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Home2 Suites by Hilton Queensbury Lake George
4.5/5101 Comentarios
We checked in on July 1st, 2023. Miss Katie ( or Kadie) checked us in - and long story short , she is the only reason I am giving this place 1 star because it’s all about the experience, even though the rooms are decent and the location was not a surprise. The staff quality influences whether your experience will be stellar or horrible. For us, it was the latter. We had booked 2 rooms. Even though we came at 4 , we were given one room because the other one ,opposite to this room was being cleaned. So we waited. And waited. until 5:45. No updates inspite of repeated calls to check in. No apologies for the delay with check in. When my husband went down, he was asked to check out another room on another floor , which he called me to check. I did that and then I took the keys from him and went to the front desk to hand those back since I wanted both rooms on the same floor since we were traveling with kids and seniors. First, inspite of me waiting patiently in line for my turn, and explaining the problem, she asked me to step aside to check in the next guest. I let that go and waited. Then, when the person after me was checked in , I repeated the issue and asked her to give us 2 rooms on the same floor , does not matter which floor it is. She then proceeded to ask me a bunch of questions - if I had touched anything in the other room (no) , if we had sat on the bed (no) , if we had sat on the sofa (no!). I told her we opened the door looked at it and stepped out. She then told me she did not “ need my frustration and attitude”and that she had already given us a room. THAT ticked me off. I told her firmly that I was not being disrespectful and I was her customer and no, we did not have the 2 rooms that we booked , only one. And that I was willing to wait another hour for the other room in front of us that was being cleaned. She asked me to step aside again to check in the next customer. I asked her if there is a possibility of getting the other room that we were initially told that we would get. She said no. I asked her then what was the point then of asking me if we had touched anything in the room if there was no intention of letting us change it and what was the point of asking me to wait again if she had no intention of helping. It was obvious to me that she was acting out. I asked to speak to her manager or someone else but she refused to call anyone and said they had no one but her (!). She then refused to give me her full name saying she did not have to do so and told me that the room I had , was it. So there we go - that is the quality of people Hilton lets represent their brand. You can be disrespectful to a customer with no repercussions. Will make sure to take my money to Marriott properties going forward.
Super 8 by Wyndham Queensbury Glens Falls/Lake George Area
3.5/5104 Comentarios
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Baymont by Wyndham Queensbury / Lake George
3.6/5101 Comentarios
La habitación era muy buena y muy cerca del lago y las zonas comerciales. Lugar para permanecer.

Preguntas frecuentes

  • ¿Qué hoteles populares de apto para mascotas puedo encontrar en Queensbury?

    En Queensbury, encontrarás muchos hoteles populares. Tanto si viajas por negocios como de vacaciones, Red Roof Inn Glens Falls - Lake George es un hotel muy recomendado.

  • ¿Cuál es el precio medio de una habitación en un hotel de apto para mascotas en Queensbury?

    El precio medio de una habitación en un hotel de apto para mascotas en Queensbury es de 176 SGD entre semana, y de 325 SGD durante los fines de semana (viernes y sábado).

  • ¿Qué hoteles de apto para mascotas en Queensbury tienen piscina?

    En Queensbury, podrás encontrar muchos hoteles de apto para mascotas con piscina. De entre ellos, Red Roof Inn Glens Falls - Lake George es muy popular.

  • ¿Qué hoteles de apto para mascotas en Queensbury tienen gimnasio?

    ¿Te encanta hacer ejercicio? No te preocupes, Red Roof Inn Glens Falls - Lake George cuenta con un gimnasio. Así podrás seguir manteniéndote en forma, ¡incluso cuando estés de viaje!

  • ¿Qué hoteles de apto para mascotas en Queensbury ofrecen desayuno?

    En Red Roof Inn Glens Falls - Lake George podrás disfrutar de desayunos deliciosos.

  • ¿Qué hoteles de apto para mascotas en Queensbury ofrecen servicios de enlace con el aeropuerto?

    Red Roof Inn Glens Falls - Lake George ofrece servicio de enlace con el aeropuerto.

  • ¿Qué ofertas hay para hoteles de apto para mascotas en Queensbury?

    En Trip.com, encontrarás una amplia variedad de ofertas y descuentos para hoteles de apto para mascotas. Puedes descubrir fácilmente todas nuestras promociones en la página de ofertas.

Información útil

Número de hoteles2
Número de valoraciones87
Precio más bajo106 SGD
Precio más alto524 SGD
Precio medio (fines de semana)325 SGD
Precio medio (entre semana)176 SGD