Hoteles en Hue con aparcamiento

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

We stayed in the Modern Water Pool Villa and honestly, it was totally worth the price. The room was super spacious and beautiful, with our own private pool. We could watch the sunset right from our villa, and the view over the lagoon was amazing — really peaceful and scenic. One small downside though: there were quite a lot of bugs at night, so it was hard to really enjoy the private pool in the evening, which was actually the part we were most looking forward to. Still, shoutout to the front desk team — they were super helpful and friendly. Overall, a lovely getaway spot if you’re looking to relax and enjoy nature.

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️ My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately. The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable. What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable. If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue. With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.

Esta era mi primera vez en un Banyan Tree y mi primera vez en Vietnam, así que estaba emocionada y nerviosa a la vez. El resultado fue inesperadamente bueno; la experiencia fue fantástica y superó mis expectativas. El hotel no es nuevo, pero todos los muebles y accesorios del baño estaban impecablemente mantenidos. En comparación con otros hoteles en los que me he alojado en los últimos años, como el Westin en Phuket e incluso el Dusit Thani en las Maldivas, los estándares de la marca Banyan Tree son excepcionalmente consistentes y completos. La limpieza de la habitación dos veces al día, los pequeños obsequios y refrigerios diarios, y un delicioso baño de burbujas y una decoración romántica para dos el último día fueron sorpresas encantadoras. Como nuestra villa estaba en la cima de una colina, el carrito eléctrico estaba siempre disponible, y todo el personal nos brindó un servicio siempre amable y paciente. Incluso con un inglés limitado, no había ninguna de las típicas sonrisas falsas que se ven a menudo en la industria hotelera. El spa merece una mención especial. Habiendo probado los spas de los hoteles hermanos Banyan Tree y Angsana, las técnicas eran profesionales, dedicadas y con una excelente relación calidad-precio. Visité el spa cuatro veces durante mis siete días y ocho noches, y aún quería más. No tengo palabras para expresar mi admiración. La verdad es que soy una persona muy exigente y un poco maniática de la limpieza. En los últimos veinte años, me he alojado en varios hoteles de cinco estrellas en islas de diferentes continentes. Estoy realmente agradecida por este viaje, porque fue una decisión de último momento; reservé y pagué en septiembre. Después de la visita, mi ansiedad inicial se transformó en gratitud y satisfacción. Tengo que decir que soy fan de Banyan Tree. Espero probar otros hoteles Banyan Tree en China este año.

La ubicación es conveniente, en el centro de Hue, con muchos restaurantes y tiendas cerca. El servicio es bueno; al hacer el check-in, confirmaron la hora de las actividades que habíamos reservado previamente. Aunque está un poco lejos de los lugares turísticos, no fue un problema ya que Grab es muy conveniente. Incluso cuando negocié con un taxi que pasaba, parecía conocer este hotel. La habitación era un poco pequeña, pero tenía la mayoría de las cosas necesarias. Solo faltaban pañuelos de papel.

I stayed in this hotel for two nights. The location is quite good. The market and the citadel were easy to reach. There were a lot of restaurants and SPAs around. The staff was very friendly and helpful. They organized a scooter for me to rent and gave me a lot of information about the area and what to do. My room was nice, clean and spacious.

When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.

We booked rooms for 1 night only, but faced multiple problems. 1. They rent bikes till midnight only! But nobody told us that information. And the next day in the early morning (7.40 am) I got a message from a reception with ”if you keep bikes now we are going to charge you for one more day”. Day before I asked at reception ”should we bring bikes back before chekout” and answer was OK! So remember that you have to bring it till midnight, if you rent for 1 day only. Otherwise they tell you that you rent for more than 1 day! And probably no one is going to say you this information before. 2. I paid all the prices online, but at checkout they asked me to pay by cash... So actually it was kinda annoying, cause we waited for a taxi, but i had to explain that I already paid online. 3. So there were few little mistakes/misunderstandings. For example my friends ordered breakfast while check-in, but tomorrow morning stuff said ”you didn't order breakfast” and stuff like that. Small problems, but it was a lot of them But my room was nice, clean and with a perfect view. The area is quiet and calm, but not much food around, you have to drive/walk for it.

Excellent location and venue, albeit a thorough renovation might be timely. Still, an absolutely wonderful scenery and place! The service is top notch, no request they cannot solve quickly and with such kindness. The food is also very good. Very highly recommended for a serene, recharging stay!

⭐ 2/5 I have stayed at Ruby Hotel many times before, but recently the service quality has become much worse since the management changed. One of the biggest problems is communication. They often do not inform guests in advance whether an extension stay is possible, and when room changes are required, they usually tell you at the last minute. This creates unnecessary stress and forces guests to suddenly return to the hotel without preparation. There were also situations where staff said cleaning was needed but gave no advance notice. A simple message beforehand would make things much smoother for guests. The service also feels overly rigid and unfriendly now. For example, I once tried to exchange USD that I had just withdrawn from a bank. The staff refused because there was a tiny pinhole-like mark on the bill. However, I later exchanged the same bill successfully at a nearby exchange shop without any problem. This kind of experience reflects the overall attitude of the hotel recently. It is disappointing because this used to be a good hotel with potential. I hope the management improves the service level and communication with guests.