Hoteles en Birmingam con aparcamiento

Excellent location for Symphony Hall. Friendly check-in experience, although when we left there was no enquiry as to whether all had been well with our stay. Room had all we needed but unfortunately the bathroom was very chilly. Enjoyed the breakfast, especially the cooked to order omelettes. We have stayed here before and will do so again when visiting Symphony Hall.

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

Clean, nice room. Close to amenities. Tram is just 2 minutes from hotel. Easy to get around places. Breakfast is not that great; variety is limiteda d especially croissant on day 3 stay is not a fresh ones and not able to split and chew. Generally it's good to stay there

Good location with amenities & within Aston university campus. Nice spacious double size room & comfortable bed. Fairly clean. Room was garden facing & had a nice view. Especially at night. Could go out & sit there too when not raining. The only issues were there wasn't always phone signal in some parts of the room & hotel. Also there was a tea/coffee machine but was told by staff that it was off limits to hotel guests which was rather disappointing & was only for use by certain ”paid” individuals & ”delegates” visiting the university. However, there was a Costa & Tesco & few other eateries within minutes walking distance which was helpful. Parking on site & around the hotel wasn't always easy & too costly. The tv was a nice big size but there was no Netflix or other streaming apps installed on the tv!!!

En recepción me ayudaron a pagar con tarjeta para el check-in anticipado, ¡ya que solo tenía efectivo! La habitación era bastante cómoda, pero no me di cuenta hasta después de la primera noche de que no tenía aire acondicionado. Un detalle curioso: el gel de ducha estaba junto al lavabo en lugar de en la ducha, jaja. Por lo demás, ¡fue una estancia estupenda!

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

Was amazing stay. Staff were very friendly and helpful. Ready to assist at all times. Location is very close to the city centre, yet on a very quiet side road. Would definitely recommend for short or a long stay

Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.

A 4* hotel outskirts of M6 Birmingham and Walsall (Midlands). Ihad been given an Executive room which has a fridge. This hotel also has sports facilities. Excellent breakfast. Please apply for a IHG Green points card and save up the points towards your next stay. Complimentary Parking. Please enter your vehicle registration at the front desk (Parking Eye Portal.). Very friendly staff (will go that extra mile).