Hoteles en Novi, Estados Unidos

Muy bueno servicio y ubicación, prefecto para viajeros de negocios que van a Detroit y lugares cercanos.

El servicio de instalaciones es bueno ...

With a stay at Sonesta Simply Suites Detroit Novi in Novi, you'll be in the business district, within a 5-minute drive of Suburban Collection Showplace and West Oaks. This hotel is 1.7 mi (2.7 km) from Twelve Oaks Mall and 1.8 mi (2.9 km) from Lucky Strike Novi.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Detroit Novi.Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 122 guestrooms, featuring kitchens with refrigerators and ovens. 20-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

La habitación era muy agradable, pero no era muy agradable. Amli y su equipo, donde super útil y fue muy apreciado. La bondad y el profesionalismo fueron toda la noche desde el check-in al bar asistente. Nuestra habitación estaba limpia y no hay problemas.

El servicio del hotel es muy bueno, también puede ayudar a imprimir, hay suministros de bebidas pequeñas como agua caliente y café 24h gratis, muy adecuado para los asiáticos, el desayuno también es muy agradable para elegir muchos, el sol es muy bueno, el hotel también es nuevo, el entorno es muy bueno, el único desventaja es cerca de la carretera, habrá un poco de humo, Pero en general, ¡es muy bueno, el servicio está listo!

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.

Nos habíamos reservado este hotel para el fin de semana y nos encontramos con algunas decepciones que nos hacen no querer quedarnos en un Hilton otra vez. Cuando llegamos a las 8:30 pm, nos dijeron que la piscina estaba cerrada y está abierta sólo 8-8 (al día siguiente se ha encontrado que tiene que reservar un tiempo de piscina). El hotel está en una zona de la ciudad, donde se encuentra el centro de la ciudad. Nos dijeron que no nos habían tenido abajo para el servicio de habitaciones. Ella estaba alojando y finalmente nos ofreció una nueva habitación. ¡No obstante, el servicio al cliente en la sala de escritorio y la zona de comedor fue excelente!

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

I recently stayed at this location for a two day meeting. The meeting space was clean, set up perfectly and EVERY staff member including Basil the Manager was extremely professional and willing to help. The attention to detail was amazing, and they always checked to make sure everything was up to snuff. My room was extremely clean, and anything I needed was responded to immediately. Even the janitor made sure that we didn't need anything in the breakfast area before he mopped there. It is obvious that Basil leads a ”Service First” team and it is trickled down through to every team member. I absolutely recommend staying or hosting a meeting at this location. Extremely well done.

El hotel fue seleccionado porque estaba cerca de donde teníamos que estar, y leímos que había sido renovado en el último año. Aunque el lobby y las zonas comunes parecían relativamente brillantes y frescas, nuestra habitación de piso 3 parecía tener un uso difícil si se renovó recientemente. La cama se desmayó en varias zonas y la madrastra se desmayó significativamente en un solo rincón. El hotel está situado en el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad. El hotel está en el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad Algunos de los canales de televisión también parecían tener pobres o esporádicos o recepción. En el lado positivo, el personal de la mesa delantera con el que interaccionamos fue muy agradable y útil. El desayuno caliente se brindaba cada mañana en el lobby. No fue nada fantástico, pero fue típico para un hotel de 2 o 2-1/2-star. Pero con las deficiencias que encontramos en nuestra habitación, hay sin duda mejores 2 y 3-star hoteles dentro de unos pocos kilómetros de este.