24 Comentarios
LHP Napoli Palace & Spa
Nápoles|A 2.76km de la Funimondo
We are just home from a 3 night stay in the Napoli Palace and Spa. The hotel is stunning, well located, outwith the busy city centre but less than a 5 minute walk from the nearest Metro station and close by the football stadium. The staff were all welcoming and attentive and were always happy to help with any requests we had. The room was a generous size and the free upgrade for booking directly on the hotel website was a very welcome touch. The bathroom was stunning and spacious with a rainfall shower. There was a balcony and the window was equipped with an electric shade which was a nice touch. We could not figure out how to work the air conditioning and as a couple from Scotland this meant it was stifling in the room (Yes even in February) We booked the Wellness package which included a ”half board” dining plan and SPA access - the reason this review is only 3 stars. Half Board at this hotel is NOT half board, it is bed and breakfast with dinner 1 night of your stay - this is not made clear on the website, booking confirmation or on arrival at the hotel. The restaurant was always quiet (one or two tables in dining during our stay) so I cannot fathom a reason why they cannot include a proper half board option. The dishes served a la carte in the restaurant were pretentious and overpriced, it would be much busier if they served a simple Napoli style pizza/pasta menu at reasonable prices (The pizza restaurant next door was always busy and served delicious food). It is sad to read the reviews of a hotel with restaurant all comment on the food a neighbouring establishment. Breakfast was nice but a limited selection. SPA access - the spa is small but lovely and convenient, however, the SPA access included with your upgraded package is 1 x 60 minute session per person throughout your entire stay, not unlimited as you might expect. Additional time in the SPA can be purchased at 35 Euros Per person for 60 minutes use. They also offer beauty treatments which I can't comment on as I didn't partake. Overall we had a lovely experience here, the one thing that would have improved it tremendously was better clarity regarding the half-board and spa entry.
39 Comentarios