Duomo Hotel & Apartments

I am extremely disappointed with the service render by duomo hotel & apar**ents. Kindly take note of the feedback below: 2 Jan 2022 - Check In and indicate in our booking that we request for a queen bed but it turn out to be 2 single bed. The hotel staff indicate that the request was not make earlier which we have no idea how it turn out to be wrong for the 2 separate booking 2 Jan to 6 Jan and 6 Jan to 8 Jan. In the end they merge the two single bed to form a queen bed make it up for the 2 booking. 3 Jan 2022 - Inform the Hotel Staff that the induction cooker is not working and we are not able to use it as an apar**ent to cook our chinese food which are rarely available in milan or if it does exist it will be very costly to dine in. Please take note till the last day of our stay there are still not update nor action by the hotel staff to allow us to cook.As a result all the meals are taken outside.We have video and picture footage to proof if necessary. 4 Jan 2022 - 8 Jan 2002. Through out the stay we notice that the bedsheet are not replace when dirty and the hand soap are also not top up when empty. We have picture footage to proof if necessary. 8 Jan 2002 - We realise some of our valuables are missing from the safe box. We highly suspect the safe box has been tempted while we are away from our room.We have picture footage to proof if necessary. Fyi - Throughout the stay at Duomo Apar**ent hotel there are noise to be heard from outside due to vehicles passing along the road. As the window are not sound proof and I am a light sleeper it make the stay very uncomfortable.

It was in a great spot clean and staff in reception very helpful I would stay again if in Milan

Nice hotel I will come back again very near to duomo shopping

Es war tolles Hotel wir hatten die Luxusausführung des Apar**ents mit einer eigenen kleinen Pantryküche, Kühlschrank , Geschirr, Nespressomaschine. Sehr sauber und was ich besonders liebe dick kuschelige Handtücher …Bad mit Bidet …war einfach großartig ! Fussläufig Dom nur 3 Gehminuten, alles in der Nähe.Personal top ! Alle Wünsche wurden schnell erfüllt .love it ..,wir kommen zu 100% wieder

素晴らしい立地にあるにもかかわらず、部屋が広く清潔で快適でした。あえて不満点を挙げるとしたら、価格が高かったことと（これは昨今の円安で仕方ないかもしれません）、部屋内のセキュリティボックスがとても使いにくかったことくらいです。全体的にはとても快適なホテルでした。

進房間後，整個房間一股味道，用燒水壺燒水，有一層油浮在水的表面，都是喝礦泉水，不敢用燒水壺燒水。退房時間居然是11點