Usuario invitado
6 de febrero de 2024
Not a 5 Star hotel- We had three rooms. Check in is at 4pm, so we had to wait to check in. The process was fine. Location is ideal, less than a minutes walk to the haram. The rooms are spacious. We stayed for a week, and the cleaners gave up cleaning our rooms after about three days. They kept saying they will clean later. The room wasn’t cleaned and the debs were not made. We asked for towels and they gave us as and when we requested. The bathroom was old, showers not working too well, couldn’t really control the water temperature. Some dated half length shower curtains were there but half the water got in to the bathroom. Basin and the tap are horrible, always leaking. Toilet needs updating badly, had to flush a few times every time you use it. Breakfast is not very nice and way too overcrowded. At busy times we couldn’t get tables or plates. Had to wait for them to wash plates, this happened more than once. Also not much of verity or taste, certainly not what you would expect from a 5* hotel.
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