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Salt of Palmar, Mauritius, a Member of Design Hotels
4.5/563 Comentarios
Palmar Coast
This is one of the most difficult reviews I’ve given. We chose Salt based on its previous reviews but to be honest it didn’t quite meet them in our experience. It started really well, with friendly greeting and cold towel and drink. Room wasn’t quite ready but we’d been given an upgrade to a large second floor balcony beach view room. The room was lovely but this is a renovated old hotel and you can tell. Very comfy bed and nice touches with drinks bottles, beach bag, DAB radio and Dyson hairdryer. Comfortable room and didn’t miss the TV or mini fridge that usually accompanies this price point. We were All Inclusive but asked to chose whether we wanted lunch on our first day or our last day, this smacked a little of penny pinching and as we spent a day out on the road exploring the island, we didn’t eat lunch one day anyway. The food on the whole was great, anymore than a weeks stay would have become repetitive I think though. Some of the portions were huge, so huge it felt embarrassing to leave so much some days - remember this hotel has environmental aspirations. The staff were friendly with excellent English. Star of the show was Sanjeet behind the bar and restaurant. AI drinks choices were somewhat limited but the bar staff allowed you to play around and order your own ideas. Frustratingly the SALT APP didn’t work in several sections with a ‘forbidden or error’ message clicking on links, a quick scan of a QR code once discovered by staff resolved the issue but it didn’t really work as intended. The main gripe with the food especially in the evening was slow service, penultimate night was a 90 min wait and they forgot our starters so it all arrived together. The last night was 60 min wait and then it arrived cold. They dealt with the issue quickly and there were apologies all round. It was well handled by Sanjay, one of the managers. Lastly the pool and beach. Quirky remodelled pool area from older hotel pictures. There were enough sunbeds around pool and beach for all guests and everyone seemed sensible picking up their towels rather than booking a bed all day. There was plenty of shade and chilled water on tap, another nice touch was Aloe Vera and sun tan lotion available free of charge. The beach afforded a lovely breezy location, we used the free snorkelling trip three times and also the pedalo. Again friendly and help full staff. The only gripe around the pool area is that some of the free towels looked old and a bit grubby, the same can be said for the reusable water cups, they just don’t look as clean as they should. All in all it fell short of the five stars we were expecting, the slow food service, tired towels and cups, poor app functionality and somewhat limited food and drink choice. Make no mistake, the food is excellent and the service much more personal than a larger resort. A great five night break to the sunshine.

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Número de hoteles2,691
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Precio más bajo30 €
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Precio medio (entre semana)245 €
Precio medio (fines de semana)250 €