Páteo Saudade Lofts

La peor parte de esta propiedad es la falta de apoyo del personal fuera del horario de atención. Accidentalmente presionamos el código de acceso del teclado de la habitación dos veces y desde entonces no pudimos abrir la puerta sin importar cuántas veces presionamos el número de código correcto. Luego llamé al número de contacto pero todo hablaba en portugués pero no en inglés. Simplemente no podía entender lo que decía. No hubo ningún cuerpo que me respondiera. Luego envié un SMS al número de contacto y nuevamente no hubo respuesta. Mi esposo y yo estábamos extremadamente decepcionados, enojados, cansados ​​y frustrados porque nos encerraron afuera de la habitación alrededor de las 9:30 pm. Sólo después de 20 minutos recibí una llamada de un hombre. ¡Mi esposo le explicó lo que había sucedido y luego restableció el número del teclado antes de que finalmente pudiéramos abrir la puerta! Esta es la principal diferencia entre un hotel con personal de apoyo las 24 horas y un apartamento de 3 estrellas con sólo unas pocas horas de personal de apoyo durante el día. Espero que este apartamento tenga más personal de apoyo y más traducción al inglés en el número de contacto.

Staff very helpful on check in and departure. Accomodation clean and adequate in every way. Lovely traditional bar next door with great food at lunchtime. Fantastic location. Would definitely stay again.

We enjoined the location of the property a lot. The property was located just a couple of blocks to a main metro station. That was really convenience. What we disliked the much was the condition of the apartment The blankets weren’t cleaned. We stayed for a week, and during this time the apartment was only cleaned twice. It would have be nice to have a clean bathroom at least every other day. Some details in the apartment need atención like a defective light in the main bedroom and the squeaking floor.

The property is located perfectly within walking distance of everything. The location is great. It was quiet and comfortable. My only complaint is the WIFI. It was terrible. It was weak, kept dropping off every few minutes. I brought this up at the front desk and the woman stated she would look into. Nothing to look into except her better WIFI. In today’s world it’s a must. I would stay at this property again if I knew the WIFI was working properly. But that most like will not happen therefore I would not return. Also I stayed on the top floor and the light are motion sensors. The light out stand my room leading downstairs was broken. I had to use the flashlight on my phone to see until I reach the lower level where the light would torn on. The light at the top of the stairs was broken and was never fixed during my five day stay.